Moving users to a new directory server

Let’s say you have configured LiveCycle ES with an enterprise domain that retrieves user information from an LDAP directory server. If you decide to move those users to another LDAP directory server, there are steps you should follow to retain the same user IDs and prevent users from losing tasks that are currently in their To Do lists in LiveCycle Workspace ES.


Here’s what you do:

  1. Make sure the new LDAP directory server contains entries for all of the users that you want to migrate.
  2. Log in to LiveCycle Administration Console as an administrator.
  3. Click Settings > User Management > Domain Management and select the checkbox next to the domain associated with the old LDAP directory server. Click the Sync Now button. This pulls user information from the old LDAP directory server into your User Management database.
  4. On the Domain Management page, click the name of the domain. This opens the Edit Enterprise Domain page. Click the Directory Provider.
  5. On the Edit Directory page, click the Directory Users tab. Change the Unique Identifier to a user attribute that is common between the old and new LDAP directory servers (e.g. dn or mail) and then click Finish.
  6. Go back to the Domain Management page and re-synch the domain containing the old LDAP directory server. This migrates your users’ unique IDs to the user attribute that you specified in the previous step.
  7. On the Domain Management page, click the name of the domain, and then click the Directory Provider.
  8. Click the Server Settings tab. Change the Server and Port settings, along with any other settings that are different for the new LDAP directory server.
  9. Click the Directory Users tab. Leave the Unique Identifier value as-is, but change the rest of the settings according to the new LDAP directory server and then click Finish.
  10. Go back to the Domain Management page and re-synch the domain, which now contains details about the new LDAP directory server. This migrates your users from the old LDAP directory server to new LDAP directory server, based on the Unique Identifier.
  11. On the Domain Management page, click the name of the domain, and then click the Directory Provider.
  12. Click the Directory Users tab and change the Unique Identifier back to the new LDAP server-specific Unique ID (for example, objectguid for Active Directory).
  13. Go back to the Domain Management page and re-synch the domain.

From now on, your users will be synchronized from the new LDAP directory server, and any existing users will still have access to the items in their LiveCycle Workspace To Do list that were there before the migration.

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