This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
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Integrated Content Review lets you define custom asset attributes that are listed in the solution interface Asset Details pod as well as the Task Details area in the Adobe Creative Suite Task List Extension for ICR.
In this blog post, we’ll learn how to perform the following tasks:
Create custom attributes using Adobe CRXDE
Modify the appropriate orchestration in Workbench to ensure that custom attributes are displayed in the Task List extension
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
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The applications shipped as part of the Integrated Content Review (ICR) Solution interface use certain default fonts to display text. You can customize your application and change the default font to suit your requirements. The CampaignPortal Flex application, for example, uses the MyriadPro font.
The default font files for the CampaignPortal project are located at campaign_portal\src\main\flex\assets\fonts. The fonts used by the application are defined in the style sheet file, icr.css.
To change the font, create new font files for the project and update the style sheet, icr.css, with the path to these new font files:
In Flash Builder, open the CampaignPortal project in the Package Explorer view.
Copy the font files that you want the application to use.
Navigate to CampaignPortal > src > main > flex > assets > fonts.
Right-click fonts and select Paste to paste the font files to the fonts directory.
Navigate to CampaignPortal > src > main > flex > css > icr.css.
Open the style sheet, icr.css,in the editor.
Update the paths to the font files to point to the new font files.
Rebuild and redeploy the package. See this blog post for more information on building and deploying.
For background information about setting up the ICR development environment, refer to this blog post.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
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The look and feel of a UX component in the Integrated Content Review (ICR) solution can be customized to suit your business needs. You can choose to apply specific formatting and coloring styles, or even change the skin of the component.
The Asset Details pod of the solutions interface, for example, can be modified to change the way the asset attributes are displayed. In the existing layout, the Asset Details pod displays all the attributes in a single pane. You need to scroll through the pane when the attributes extend beyond the display area.
To minimize scrolling and for better accessibility, you can change the single pane format to use an accordion menu such that the system defined attributes and the custom attributes are displayed in two different panels. (This example assumes that a user is allowed to define any number of custom attributes for any asset at design time.)
To modify the Asset Details pod:
Make a copy of the existing AssetDetailsPodSkin (CustomAssetDetailsPodSkin.mxml) skin and edit it.
Modify the CSS (icr.css) to use the new skin.
Specify the styling changes as part of the code for the skin itself, or update the CSS and apply it to the skin. For example, you can centre and underline the panel labels by associating a style with the accordion header. Defining your style in the CSS:
Associating the custom style with the accordion header:
Save and deploy the customized solution interface. See this blog post for more information on saving and deploying. System Attributes Panel: Custom Attributes Panel:
You can view the the CustomAssetDetailsPodSkin.mxml file here. See UX components for more information on UX components. For background information about setting up the ICR development environment, refer to this blog post.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
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If you’re working with just the Flex project that ships with Integrated Content Review, you may find it convenient to update the campaign portal SWF directly without redeploying the entire package (template-integratedcontentreview-pkg.zip).
You can generate the SWF in one of the following ways:
Clean the solution interface project from within Flash Builder:
In Flash Builder, select Project > Clean. The contents of the default project output folder—ICR_SOURCE\integratedcontentreview[CampaignPortal]\bin-debug—are updated.
Rename the ICR.swf file in this folder to campaign_portal.swf.
Run build.xml:
Run the build.xml in the ICR_SOURCE\integratedcontentreview[CampaignPortal] folder. The contents of the ICR_SOURCE\integratedcontentreview[CampaignPortal] folder, which includes campaign_portal.swf, are updated.
Once you have the campaign_portal.swf file available, follow these steps to update it in CRX:
Navigate to http://localhost:4502/crx/index.jsp and log in using admin credentials.
Click Content Loader.
Click Browse and select /content/icr.
Click Choose File and select the campaign_portal.swf file that you just generated.
Click Import.
For background information about setting up the ICR development environment, refer to this earlier blog post.
This is the first blog post in the series on customizing the Adobe Integrated Content Review solution.
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The Integrated Content Review solution ships with a solution interface and building blocks that you can customize as per your organization’s requirements. Before you set out to customize these components, you must first set up your development environment. Setting up the ICR development environment involves the following broad steps:
Set up prerequisites
Locate the solution interface and required dependencies
The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources:
Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.
To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.
Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.
So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.
Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.
Adobe Digital Enterprise Platform (ADEP), formerly Adobe LiveCycle and CRX, is a composite content application platform for rapidly deploying Adobe’s Customer Experience Solutions and building custom customer experience management applications.
With the latest release, Adobe renamed LiveCycle Designer to Adobe Digital Enterprise Platform Document Services – Designer 10.
In a recent article posted on the Adobe Developer Connection web site, Niall O’Donovan of Assure Dynamics provides a concise summary of the new features available in Designer 10.
Niall O’Donovan is a regular contributor to Adobe forums, and the recipient of the Adobe Enterprise Developer User Forum Award for 2010.
The Adobe Managed & Approval Solution Accelerator 9.5 is a wonderful solution for automating reviews for documents in your organization. One of the handy features of the solution is email updates for automated reviews. For example, emails are automatically sent for these scenarios:
When a reviewer completes a review or review stage.
When an approver approves a document.
When reviewers or approvers are added to or removed from a review.
When a review or review stage completes.
This requirement is necessary for organizations that have regulated review and approval workflows. However, in non-regulated environments, this requirement may be a distraction to users because of the number of emails that can be sent in reviews that involve significant number of people.
Alexandra Phillips has provided an article to describe how to configure the emails that are sent using the Solution Template provided with the Managed Review & Approval Solution Accelerator. Check out the article here.
Integrated Content Review user scenarios
The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources: