Posts tagged "ADEP"

Updated Adobe Digital Enterprise Platform (ADEP) Help Content!

As part of our continuous effort to make the help content better for you, we have recently updated the following help:

  • New section for installing the Experience Server as a Windows service.
  • Update to describe how to obtain the Customer Experiences Solutions Quickstart.
  • New section for installing the Experience Server as a Windows service.
  • New section about the ADEP Client Component Framework.

NOTE: Be sure to update any cached local copies of the PDF versions you have on your computer.

Please continue to help us improve the ADEP help content by adding feedback at ADEP documentation site. We appreciate the comments you have provided so far!

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ADEP developers: new Client Component Framework help content!

Let your journey to the land of really, really cool modular Flex applications begin:

  • Develop large applications comprised of  loosely-coupled modules
  • Define service APIs  using interfaces, deployed separately from the implementation
  • Consume  services without a priori knowledge of the implementation
  • Use multiple (potentially conflicting) versions of the same classes in the same application

While Client Component Framework has been out there as part of  ADEP Experience Services, the help content has been brewing and is now live. Prepare yourselves for some heavy doses of dependency injection! Here’s where you can go to get the party started:

And here’s some information that is already out there:

Scott

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Installing and working with the Windows service for the ADEP Experience Server

Although you can start your ADEP Experience Server by double-clicking the Quickstart JAR file or the Windows batch file, most people will find it convenient to install the Experience Server as a Windows service. It will configure the Experience Server to start automatically when your Windows restarts and, helps you control the start and stop operations of the Experience server by using the Services control panel.

Install Experience Server as a Windows service

To install a Windows service for your Experience Server:

  1. Open the command line interface and navigate to the [ExperienceServer root]/opt/helpers/ directory.
  2. Execute the instsrv.bat <serviceName> command to install the Experience Server as a Windows service.

Verify the installed Windows service

You can verify the installed Windows service in the Services control panel. To open the Services control panel,  execute the start services.msc command from the command line interface or select Start > Administrative Tools > Services.

Windows service operations

To start the Windows service, do one of the following:

  • In the Services control panel, select the Windows service and click Start.
  • In the command line interface, execute the net start <serviceName> command.

To stop or restart the Windows service for the Experience Server, click Stop or Restart, on the Services control panel.

Uninstall the Windows service

To uninstall the Windows service, execute the instsrv.bat -uninstall <serviceName> command on the command line interface. The Windows service gets removed from the Services control panel.

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Rebranding the ICR email templates

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

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Integrated Content Review solution sends out system-generated email notifications to team members and participants, for various events. Templates used for these email can be customized as per your branding requirements.

This customization scenario involves the following top-level steps:

  1. Locating the email template files
  2. Customizing the images in the email template files
  3. Customizing the content in the email template files
  4. Knowledge of all the available variables to customize the content in Step 3

For detailed information about these steps, refer to this (PDF) document.

See also:
This matrix of system-generated email notifications sent to participants.
This page, to know more about ICR solution.

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Writing pre- and post-stage hooks for Integrated Content Review solution

The Review, Commenting, and Approval building block, part of the Integrated Content Review solution, allows you to inject said functionality or custom Document Services processes at any point in your solutions workflow. You can add functionality or custom processes prior to or after staging, called Pre-stage and Post-stage hooks respectively. See Writing Pre- and Post-Stage Hooks for more information and a quickstart to help you get started.

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Rebranding the ICR solution interface

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

***

Integrated Content Review solution interface is a Flex® application, which is the default implementation. You can customize the default Adobe branding across the solution interface.

As an example, let us change the Adobe logo in the top-left corner of the solution interface. To do so, follow these steps:

  1. Open the Campaign Portal project in the Package Explorer view, in Flash® Builder®.
  2. Navigate to the desired skin file and open it. To change the logo, navigate to CampaignPortal > src > main > flex > com.adobe.solutions.icr.common > skins > ApplicationHeaderSkin.mxml.
  3. Make the requisite modifications. To change the logo, replace the existing path with the path to a custom logo image file, at the location shown in the following screenshot.

    Path of ICR logo file

    Path of ICR logo file

  4. After making the requisite changes, rebuild and redeploy the solution interface. To do so, refer to Setting up your development environment.

Note: The logo must be 107 x 47 pixels or smaller in size. If it is larger, then use the width and height properties, as shown below, to resize it.

Dimensions of ICR logo file

Dimensions of ICR logo file

 

See also:
This page, to know more about ICR solution.
The solution guide to get started with the solution.

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ICR customization to display custom asset attributes in advanced search

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

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In the Assets view of the Integrated Content Review solution interface, you can find an asset using either basic or advanced search. You can perform advanced search using search attributes, such as campaign name, manager, state, status, and timeline. Besides these attributes, you can create new search attributes. These custom attributes appear in the advanced search options and search results.

To modify the advanced search parameters, you must update the FML file describing an asset. A few custom attributes for assets are predefined—for example, brand of an asset, asset height, asset width, and so on.

The following steps use a pre-defined, asset-level attribute to modify an asset’s FML file:

  1. Open workItem.fml located at: ICR_SOURCE/integratedcontentreview/package_data/apps/solutions/icr/assetDefinitions/.
  2. Add properties (described below) in the entity for workitem.fml.
  3. Update the solution interface. (Refer to Setting up your development environment to do so.)

Following is an explanation of the properties of the attribute:

  • visible: Marking its value as True makes it visible in the search results.
  • searchable: Marking its value as True makes it visible in the advanced search pane.
  • extendedPropertyPath: Path of this attribute.
  • assetPropertyType: Marking assetPropertyType as “extended” indicates using extendedPropertyPath attribute, instead of searchPath attribute, to search for the brand name.

For example, the following sample can be used to add a new attribute titled Brand in the advanced search pane.

<property name=”brandName” type=”string”>
<annotation name=”DDS”>
<item name=”displayName”>Brand</item>
<item name=”visible”>true</item>
<item name=”searchable”>true</item>
<item name=”searchPath”>WorkItem.attributes.brand</item>
<item name=”columnOrder”>5</item>
<item name=”basicSearchEnabled”>false</item>
<item name=”extendedPropertyPath”>WorkItem.attributes.brand</item>
<item name=”assetPropertyType”>extended</item>
</annotation>
</property>

An instance of the advanced search pane and the search results, as they appear after this customization, are shown below.

Custom attributes in advanced search pane

Custom attributes in advanced search pane

Further references:
This ICR page, to know more about the solution.
The solution guide to get started with the solution.

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Integrated Content Review user scenarios

The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.

Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.

The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).

For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.

For further information, you can refer to the following resources:

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Getting Started with Adobe Customer Experience Solutions

Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.

To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.

Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.

So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.

Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.

You can read the transcript of the interview here.

While you’re reading up more and getting started, here are a few other resources you’ll find helpful:

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