The Review, Commenting, and Approval building block, part of the Integrated Content Review solution, allows you to inject said functionality or custom Document Services processes at any point in your solutions workflow. You can add functionality or custom processes prior to or after staging, called Pre-stage and Post-stage hooks respectively. See Writing Pre- and Post-Stage Hooks for more information and a quickstart to help you get started.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
***
In the Assets view of the Integrated Content Review solution interface, you can find an asset using either basic or advanced search. You can perform advanced search using search attributes, such as campaign name, manager, state, status, and timeline. Besides these attributes, you can create new search attributes. These custom attributes appear in the advanced search options and search results.
To modify the advanced search parameters, you must update the FML file describing an asset. A few custom attributes for assets are predefined—for example, brand of an asset, asset height, asset width, and so on.
The following steps use a pre-defined, asset-level attribute to modify an asset’s FML file:
Following is an explanation of the properties of the attribute:
For example, the following sample can be used to add a new attribute titled Brand in the advanced search pane.
<property name=”brandName” type=”string”>
<annotation name=”DDS”>
<item name=”displayName”>Brand</item>
<item name=”visible”>true</item>
<item name=”searchable”>true</item>
<item name=”searchPath”>WorkItem.attributes.brand</item>
<item name=”columnOrder”>5</item>
<item name=”basicSearchEnabled”>false</item>
<item name=”extendedPropertyPath”>WorkItem.attributes.brand</item>
<item name=”assetPropertyType”>extended</item>
</annotation>
</property>
An instance of the advanced search pane and the search results, as they appear after this customization, are shown below.
Custom attributes in advanced search pane
Further references:
This ICR page, to know more about the solution.
The solution guide to get started with the solution.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
***
Integrated Content Review lets you define custom asset attributes that are listed in the solution interface Asset Details pod as well as the Task Details area in the Adobe Creative Suite Task List Extension for ICR.
In this blog post, we’ll learn how to perform the following tasks:
For detailed information about each of these tasks, refer to this PDF document (download).
Optional background reading
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
***
The applications shipped as part of the Integrated Content Review (ICR) Solution interface use certain default fonts to display text. You can customize your application and change the default font to suit your requirements. The CampaignPortal Flex application, for example, uses the MyriadPro font.
The default font files for the CampaignPortal project are located at campaign_portal\src\main\flex\assets\fonts. The fonts used by the application are defined in the style sheet file, icr.css.
To change the font, create new font files for the project and update the style sheet, icr.css, with the path to these new font files:
For background information about setting up the ICR development environment, refer to this blog post.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
***
The look and feel of a UX component in the Integrated Content Review (ICR) solution can be customized to suit your business needs. You can choose to apply specific formatting and coloring styles, or even change the skin of the component.
The Asset Details pod of the solutions interface, for example, can be modified to change the way the asset attributes are displayed. In the existing layout, the Asset Details pod displays all the attributes in a single pane. You need to scroll through the pane when the attributes extend beyond the display area.
To minimize scrolling and for better accessibility, you can change the single pane format to use an accordion menu such that the system defined attributes and the custom attributes are displayed in two different panels. (This example assumes that a user is allowed to define any number of custom attributes for any asset at design time.)
To modify the Asset Details pod:
You can view the the CustomAssetDetailsPodSkin.mxml file here. See UX components for more information on UX components. For background information about setting up the ICR development environment, refer to this blog post.
This blog post is part of the series on customizing the Adobe Integrated Content Review solution.
***
If you’re working with just the Flex project that ships with Integrated Content Review, you may find it convenient to update the campaign portal SWF directly without redeploying the entire package (template-integratedcontentreview-pkg.zip).
You can generate the SWF in one of the following ways:
This is the first blog post in the series on customizing the Adobe Integrated Content Review solution.
***
The Integrated Content Review solution ships with a solution interface and building blocks that you can customize as per your organization’s requirements. Before you set out to customize these components, you must first set up your development environment. Setting up the ICR development environment involves the following broad steps:
For detailed information about each of these steps, refer to this PDF document (download).
Watch out this space for more customization scenarios for ICR!
Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.
To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.
Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.
So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.
Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.
You can read the transcript of the interview here.
While you’re reading up more and getting started, here are a few other resources you’ll find helpful:
In a community blog post, Marcel van Espen from the Adobe presales team demonstrates how you can use LiveCycle and AIR to build a Twitter solution for your organization.
“… you can use LiveCycle to build a process and an AIR application to publish tweets to a corporate Twitter account, where you have control on what’s published or not. Part 1 focuses on building the client with Flash Builder 4 with the LC Service Discovery plugin. In part 2 you will see how to archive all tweets in a PDF/A format within LiveCycle Content Services.”
Part 1
Part 2
Integrated Content Review user scenarios
The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.
Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.
The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).
For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.
For further information, you can refer to the following resources: