Posts tagged "email"

How to hide the ‘DO-NOT-DELETE’ tag with CSS

Problem

The ‘DO-NOT-DELETE’ tracking tag that is added to the end of a reply-to-complete email should be hidden from end users if possible.

Solution

When an HTML email is sent, the ‘DO-NOT-DELETE’ tag can be easily hidden by using a CSS style sheet to hide that section of the email.

Detailed explanation

You can reply to an email to complete a task that you are assigned in LiveCycle Workspace 9. The feature (informally called  “Reply-to-complete”) is available in LiveCycle Process Management 9 and allows you to complete an assigned task without opening the form or even logging in to Workspace. A good example of this might be a purchase request below 200 dollars.

The email that is received from the Assign Task or Assign Multiple User operation in the process includes a tracking tag that is prefixed with ‘DO-NOT-DELETE’. This tag can be confusing to some users when they receive the email so it would be nice if it could be removed from the presentation so that it is not a concern.

The DO-NOT-DELETE tag is easily hidden in HTML emails by adding a small style declaration to your HTML email template. The following html style block should be added to the beginning of your HTML email template:

<style>
p#task-tracking-id
{
display: none;
}
</style>

That’s it! Now the DO-NOT-DELETE tracking id will be hidden in the emails of your end users.

 

- Khushwant Singh

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Configuring email notifications for the Managed Review & Approval Solution Accelerator

The Adobe Managed & Approval Solution Accelerator 9.5 is a wonderful solution for automating reviews for documents in your organization. One of the handy features  of the solution is email updates for automated reviews. For example, emails are automatically sent for these scenarios:

  • When a reviewer completes a review or review stage.
  • When an approver approves a document.
  • When reviewers or approvers are added to or removed from a review.
  • When a review or review stage completes.

This requirement is necessary for organizations that have regulated review and approval workflows. However, in non-regulated environments, this requirement may be a distraction to users because of the number of emails  that can be sent in reviews that involve significant number of people.

Alexandra Phillips has provided an article to describe how to configure  the emails that are sent using the Solution Template provided with the Managed Review & Approval Solution Accelerator. Check out the article here.

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