Posts tagged "solution"

Adding user images in ICR Solution Interface

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

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Any entity of the Integrated Content Review solution like, a campaign, a project, or an asset, includes many participants or team members. The participants at any level in the campaign hierarchy include participants from lower levels. In other words, a campaign includes all the participants of a project. A project, in turn, includes all the participants of the assets within it. Additionally, at any level in the campaign, a participant can be added directly to the team list.

To view/add team members at any level in a campaign, click an entity in the Gantt chart and then click the Resources tab. A newly added team member may not have an avatar image. An instance is shown below:

Newly added user does not have an avatar

Newly added user does not have an avatar

Understanding the naming convention of the image files

The images display only if the image files are named using the canonicalname_domainname convention. To know the value of domain name and canonical name, follow these steps:

  1. Navigate to http://localhost:4502/crx/index.jsp.
  2. Log in using the credentials of the user whose domain name and canonical name is to be determinded.
  3. The UserID is displayed of the format lcu::domainname::canonicalname. Note the domain and canonical names from the string.

For example, for an administrator the name is displayed as lcu::DefaultDom::SuperAdmin. Hence, the domain name is DefaultDom and canonical name is SuperAdmin.

Adding an image

Let us add an image for a newly-added user named Shashank Kapoor.

  1. Navigate to ICR_SOURCE/integratedcontentreview/package_data/content/icr/assets/user-images.
    Note: ICR_SOURCE folder is the folder where you extract the provided source code of the solution interface. Refer to this help page to read more.
  2. Add an image with the file name shakapoo_DefaultDom.jpg.
    Note: To update an existing image, replace the image file with a new image file. The image file is scaled to 45 x 58 pixels in size. The image filenames are case sensitive.
  3. Create a directory named shakapoo_DefaultDom.jpg.dir.
  4. In this directory create a file named .content.xml. Add the following code to it:
    <?xml version=”1.0″ encoding=”UTF-8″ ?>
    <jcr:root xmlns:jcr=”http://www.jcp.org/jcr/1.0″ xmlns:nt=”http://www.jcp.org/jcr/nt/1.0″ jcr:primaryType=”nt:file”>
    <jcr:content jcr:primaryType=”nt:unstructured” />
    </jcr:root>
  5. Save and deploy the customized solution interface. To know more, refer to this article.

After updating the image for the above instance it shows in the solution interface as shown below:

User with an avatar image added

User with an avatar image added

Read more about adding team members here, in the ICR solution guide.

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Rebranding the ICR email templates

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

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Integrated Content Review solution sends out system-generated email notifications to team members and participants, for various events. Templates used for these email can be customized as per your branding requirements.

This customization scenario involves the following top-level steps:

  1. Locating the email template files
  2. Customizing the images in the email template files
  3. Customizing the content in the email template files
  4. Knowledge of all the available variables to customize the content in Step 3

For detailed information about these steps, refer to this (PDF) document.

See also:
This matrix of system-generated email notifications sent to participants.
This page, to know more about ICR solution.

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Writing pre- and post-stage hooks for Integrated Content Review solution

The Review, Commenting, and Approval building block, part of the Integrated Content Review solution, allows you to inject said functionality or custom Document Services processes at any point in your solutions workflow. You can add functionality or custom processes prior to or after staging, called Pre-stage and Post-stage hooks respectively. See Writing Pre- and Post-Stage Hooks for more information and a quickstart to help you get started.

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Rebranding the ICR solution interface

This blog post is part of the series on customizing the Adobe Integrated Content Review solution.

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Integrated Content Review solution interface is a Flex® application, which is the default implementation. You can customize the default Adobe branding across the solution interface.

As an example, let us change the Adobe logo in the top-left corner of the solution interface. To do so, follow these steps:

  1. Open the Campaign Portal project in the Package Explorer view, in Flash® Builder®.
  2. Navigate to the desired skin file and open it. To change the logo, navigate to CampaignPortal > src > main > flex > com.adobe.solutions.icr.common > skins > ApplicationHeaderSkin.mxml.
  3. Make the requisite modifications. To change the logo, replace the existing path with the path to a custom logo image file, at the location shown in the following screenshot.

    Path of ICR logo file

    Path of ICR logo file

  4. After making the requisite changes, rebuild and redeploy the solution interface. To do so, refer to Setting up your development environment.

Note: The logo must be 107 x 47 pixels or smaller in size. If it is larger, then use the width and height properties, as shown below, to resize it.

Dimensions of ICR logo file

Dimensions of ICR logo file

 

See also:
This page, to know more about ICR solution.
The solution guide to get started with the solution.

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Integrated Content Review user scenarios

The Integrated Content Review solution enables enterprises to streamline the planning, creation, review, approval, and archiving of assets used in digital marketing campaigns. The solution includes a solution interface and the Adobe Creative Suite Task List Extension for Integrated Content Review.

Using the solution interface, you can manage assets through creation, review, and approval workflows. The Creative Suite Task List extension lets creative professionals submit artifacts for review and receive comments and approval from right within Adobe Illustrator, InDesign, and Photoshop.

The infographic below captures the ICR workflow and user scenarios, together with the roles/personas involved at each step. (Click the image to view it full-size).

For descriptions of ICR roles/personas and user scenarios, see this chapter in the Integrated Content Review 10.0 Solution Guide.

For further information, you can refer to the following resources:

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Getting Started with Adobe Customer Experience Solutions

Adobe Customer Experience Solutions help create, manage, and deliver high-impact, personalized interactions that captivate customers and extend brand values across digital channels. Powered by the Adobe Digital Enterprise Platform (ADEP), these solutions include rich enterprise applications and friendly user interfaces.

To understand Adobe’s Customer Experience Management philosophy and roadmap, view this great interview by Ben Watson, Adobe’s principal customer experience strategist.

Ben talks about Customer Experience Solutions as being integral to the manage part of Adobe’s becoming a make, manage, and measure brand.

So ultimately, we are becoming the make, manage and measure brand, as I think about it, in the enterprise. While we are probably still best known for ‘make’, in terms of Photoshop, Illustrator – our design tools – Acrobat for making documents, Flash for making multimedia presentations on the web or for delivering and making applications, and delivering an actual interactive application. I would argue that in the web space we are pretty well known from a measuring perspective as well. The acquisition of Omniture a few years has grown into the Adobe Online Marketing Suite, and we have a strong set of tools there around, not just measurement of web activity, but now measurement of social activity analytics that are relative to the communities you might be forming at an enterprise, or also your work that you do with third party communities, like the major social networks, etc.

Here in the middle are these set of technologies that I am focused on which are ultimately the management. By management I mean web content management, business process management and rolling all of this up under the umbrella of customer experience management.

You can read the transcript of the interview here.

While you’re reading up more and getting started, here are a few other resources you’ll find helpful:

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