We’re pleased to report that the newly announced Creative Suite will add collaboration capabilities offered by Acrobat.com.
Creative professionals will be able to work with others in real time using ConnectNow without leaving the Creative Suite 4 workspace and with no need for IT support or a company-wide web conferencing solution.
You can now access your ConnectNow meeting room directly from within CS4 applications to meet live over the web to share your screen, present creative concepts and ideas, and brainstorm with up to two online guests for no additional service charge. To share your screen with colleagues and clients from within most Creative Suite 4 products, choose File > Share My Screen. Guests can then see your desktop on their screens as you work. You can exchange ideas using the chat pod, add a live video or audio feed, or use the Whiteboard feature to enable guests to comment on content. You can even temporarily hand over control of the screen to a guest to collaborate on a file.
As an added convenience, Acrobat.com on Adobe AIR will be included with most of the Creative Suites, so you can launch ConnectNow from your desktop and use other Acrobat.com services including convenient file upload, storage and sharing of large files.
Acrobat.com experienced two outages last night and this morning. The service was restored at 10:00 AM Pacific time.
We continue to monitor the system closely. The incidents were storage related, but no user data was lost. We recognize the critical importance of continuous service. Availability is the life line of our services, and we know any interruption is serious. Please accept our sincere apologies for any inconvenience.
We will continue to use this blog to provide informational updates about Acrobat.com, and you can always check the status of the system at http://health.acrobat.com/.
At a recent education conference, it was gratifying to hear several stories from Acrobat.com users, detailing how they use our applications to work together more effectively.
One of the common threads was the degree to which Acrobat.com enabled the workflow required in developing electronic materials. This was a pleasant surprise to hear – as you’ve probably seen, we focus quite a bit on collaboration. However, we have not yet explicitly developed capabilities that facilitate workflow. This would include things like mapping out the steps in a process, assigning tasks based on roles, supporting complete annotation of the process throughout, etc.
(This entry is authored by Ruchi Kumar, a graduate student at the School of Information at UC Berkeley, working as a business systems analyst here at Adobe for a summer internship.)
So who does the Acrobat.com services benefit? One possible scenario is for students at grad schools (like me!). Many courses are project oriented with typical team sizes of 3-4 people. This brings up the scheduling issue – with everyone having their own busy schedules and priorities, it gets difficult to setup a time and space where all can physically meet. In the past, we were forced to juggle with a wide range of collaboration tools to solve these concerns.
Have you tried the remote control feature in ConnectNow yet? This useful functionality enables you to control another computer from your own desktop. You can be sitting at your desk in Chicago, logged in to your ConnectNow meeting room with your colleague from Tokyo, and, with permission, take control of your colleague’s computer.
Here’s a real example. I have a friend named David who works at a startup software company. OK, he IS the company: chief software architect, QA manager, documentation writer, and technical support engineer. David has created a good piece of software for retail businesses and he takes pride in being available to his customers around the clock for technical support. The problem is, his phone does ring and he spends too much time trying to walk people through troubleshooting procedures. I told him there is a better way.
Come join us for a seminar on Tuesday, July 22nd @ 11:30 am EDT / 8:30am PDT to learn more about Acrobat.com’s developer web services and our progress with “Cocomo.” We’ll discuss the APIs available today and where we are headed, including when everyone will finally be able to try out “Cocomo.”
To join the seminar, simply go to http://my.adobe.acrobat.com/aclearn/. Enter as a guest and you will be taken to a Connect Pro room. The room will be opened 15 minutes before the start of the session. Conference call information will be provided inside the Connect room.
UPDATE: If you missed the eSeminar, the recording is available here.