In a conversation with one of the Adobe staff in the UK, an inspiring although not surprising story was told. He works frequently with a number of departments in the UK Government, and knows quite well that it is typically a long process when updating any sort of policy or procedure, even for minor updates. And so, here’s the story… and perhaps a good example for others who may find themselves in the same position.
Our Adobe colleague works with a department of UK Government. This department provides standards and procedures for internal staff. They intimated that they wanted to rewrite their Acrobat usage guide for internal staff. In the UK, many departments use Acrobat extensively for providing documents, which can be viewed across almost any computer system, thanks to Acrobat Reader.
He suggested using Buzzword as a way to make creating and reviewing the document quicker and richer. The department contact created a document containing all the section headings. He then shared this outline document with 6 others on his staff. Their task was to create or update the content for each section assigned to them.
Once the document was content rich (first draft, if you will), the owner and team edited and updated the document. When they were satisfied with the content, he circulated it for a broader review with staff outside his group. He exported the document from Buzzword to PDF, and then uploaded the file to Acrobat.com for a shared review.
Buzzword + Acrobat.com + Acrobat = Success!
My understanding is that 3 weeks later, the document was signed off as complete and replaced the original guidelines. Pretty quick and painless – for any Government agency or really, for any large organization. Bravo.