Adobe Document Services
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August 27, 2014

Share your feedback and win a prize!

Online Survey

At Adobe, the satisfaction of our customers is a top priority. With every product update and software feature, we want to make sure that we are more than meeting your customer service needs! That’s why we are asking for your feedback in our recent survey about Adobe Acrobat.

Take the Adobe Survey

In appreciation for your time, those who complete the survey by Friday, August 29th, 2014 ( 2 days away)  will be entered into a Sweepstakes** for a chance to win some cool tech prizes!

We’re giving away two iPad Air tablets and forty $50 gift cards to a top Internet store! All you have to do is complete the survey by August 29th and you will be entered to win.

So what are you waiting for?

Your opinions and feedback are very important to us as we continue to grow and improve our products. Rest assured your responses will remain completely confidential – they will be combined with responses from others who complete this survey and the results will be reported only in aggregate form to Adobe.

For complete details, eligibility requirements and promotional item descriptions, see the full Official Rules.

Please note: This survey does not support Smartphones, Netbooks, or Tablets, except iPads. Please take this survey using, Internet Explorer 11, 10, 9, 8, 7; Firefox 23 – 10; Chrome 28 – 14; Safari 6, 5 (Mac).

To validate the authenticity of this Adobe customer survey, please visit the Adobe website.

We appreciate you taking the time for this survey so we can better serve you, our customers.

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August 20, 2014

How well do you really know your PDF file?

It’s time you knew: No matter how long you’ve been working on that PDF file, it may be keeping some secrets from you. Sure, you wrote the copy, formatted the images, arranged them very nicely on the pages, and then exported to PDF. It seems like a perfectly nice file, not the type that’d withhold information or anything like that. And yet… nearly every PDF file has information that you can’t see just by looking at the page (don’t worry, it’s not at all sinister). Let me tell you what I mean.

When you create a PDF file, you’re doing more than just adding “.pdf” to the filename. Not only does the PDF file retain information about where it comes from and how it was made, it can also include layers: text that you might continue editing in Acrobat; images that can be exported or edited in external apps; tags and structure to make sure that PDF is accessible; even hidden information like attachments or document properties. If you plan to share that PDF file around, don’t you want to know if it’s got personal or sensitive information stored invisibly? Acrobat can find and remove that sensitive content, even if you don’t see it when you’re reading through your newly minted DPF file.

You can also trust Acrobat to help you optimize your PDF. Why share a 350 MB file when you can trim it down to, say, 75 MB? Even if you don’t know what kind of content is safe to remove, Acrobat can take a look under the hood of the PDF file to clear out some of the unnecessary content that’s weighing you down.

The Acrobat User Community has got a lot of great information to help you get to know your PDF file inside and out. Check out some of these tips, and learn what your PDF file is really made of:

Why is my PDF so large?

Get a detailed report of everything that’s in your PDF file

Find (and remove) hidden content in your PDF file

How to optimize a scanned PDF file

Determine the DPI of images in your PDF file

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August 5, 2014

Easily Save a PDF as PowerPoint: Thanks for Noticing, Zak.


We received so much love in July, that we have decided to have double the fun and share another tweet from an @Acrobat follower:

Tweet from Zak

Whether you’re converting a PDF to word application file or the opposite way around, Acrobat helps save you time and it’s easy to do. With a click of a button, @Zac_Bam fell in love with being able to convert his PDF into a PPT. Here are a few more ways you can convert files and get a head start on your next project.

When converting files, you’re able to select just the pieces you want to export with no need to reformat fonts or layouts. When you use Acrobat XI to convert a Word, Excel, or PowerPoint file to PDF, it appears perfectly, whether viewing it on a computer, tablet, or smartphone. We told you we make it easy.

Let us know if you have any questions on how to convert your next PDF.

Want to be featured here next month? You know what to do! We look forward to hearing from you on Twitter.

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July 24, 2014

Using JavaScript in your PDF forms = Easy!

jave to pdf

I think we’re all pretty well-versed in just how awesome PDF forms are. First, you create a form in any program you want (I always use InDesign, but Microsoft Word is another great place to start). Next, you convert to PDF and let Acrobat find all the potential form fields (and oh my gosh, that looks like magic every time!). Finally, you add custom JavaScript to make the form fields behave just the way you want them to.

Wait a minute, are you telling me you don’t use JavaScript to customize your PDF forms? Oh my, how embarrassing. You’d better take a look at some of the tips our Acrobat experts have over at the Acrobat User Community and pretend you’ve been doing this all along.*

*Or, frankly, you can do what I do and get someone else to write the JavaScript for you. We’re all good at different things, okay?!


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July 23, 2014

Thank you Farhan.

Thank-you-Love-Acrobat_Farhan (3)

It’s that time again. We’re excited to share the July tweet of the month (a bit early)  from a customer or follower who showed some Acrobat love on Twitter, at @Acrobat or @Adobe_ Reader. Here’s one we love:

July tweet of month

Thank you Farhan.

We love that you were able to sign a document using your digital signature. It’s our goal to make electronically signing PDFs fast, easy and efficient for all of our customers. Here are a few more ways to e-sign documents so you can throw away your pen and paper and go all digital in your workplace.

After all, adopting digital processes means you’re one step closer to going #paperless — saving time, money and the environment all within the secure, trusted Adobe family of document solutions #FTW! We especially like to see how easy and rewarding it can be for our customers, and we appreciate feedback from first time e-signers like @FarhanKnight.

Let us know if you have any questions on how to e-sign your next PDF. Like Farhan said, we’re here and ready to help. (by the way, #FTW means For the Win!)

Want to be featured here next month?  You know what to do! We look forward to hearing from you on Twitter.





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June 26, 2014

From Gatekeeper to Landscaper – How IT Can Shape the Modern Workforce

Gigaom Research looks at how new technologies in today’s workplace are changing IT’s role

mod work info2 - a

We are proud to present this latest report from Gigaom Research on The Modern Workforce.  This report is the second in a series of three that analyzes two global surveys of both young workers (ages 18-34) and the IT professionals and decision-makers who support them. (See the first in the series here.)

Gigaom Research’s objective is to help tech decision-makers better understand their evolving workforces, so that those decision-makers can do what all great IT pros strive to do:  align people, technologies and business objectives.

This report, sponsored by Adobe Document Services and authored by Stowe Boyd, Gigaom’s lead analyst on the future of work, helps IT executives and buyers understand:

-what the modern workforce thinks it needs to succeed in a rapidly changing world of mobile-first communications and new work-collaboration technologies;

-how IT is supporting those needs and overall corporate objectives;

-and if there are gaps between worker expectations and IT requirements and how technology buyers can address them.

mod work info2 - b

So what do we find most interesting in this report?  According to Gigaom:

-Increased business agility comes from technologies that influence work tempo and the best tools are those that have a design which doesn’t distract us from  the work itself.

-Businesses gain advantage by speeding up new tool adoption so the workforce has a range of work tools that match different types of activities.

-Usage of tools like file sync-and-share and cloud enterprise apps is up more than 30% compared to only a few years ago.

-The role of IT is shifting toward creating a technology landscape in which productivity and innovation flourish.

Boyd also writes, “If anything, IT professionals risk falling into the trap of Amara’s Law: “We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run.”  (Made us wonder if the long-term effect of Adobe Acrobat was underestimated when it debuted 20 years ago.)

So according to the 18 – 34 year old workers surveyed, what will be used less in the next year or two?  Snail mail or face-to-face meetings?  Both will decline, according to Boyd – but face-to-face meetings will decline faster than stamps and envelopes.

To read the complete versions of either the first or second research report on The Modern Workforce, please click here to download .

Stay tuned for part 3 coming soon!

mod work info2 - c



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