We’re excited to announce that David Kastendick, our Online/Social Customer Success Engineer, will be participating in our next Twitterview this Friday, February 10th at 10AM PST. As an IT and customer service professional, David is fully qualified to dig into your toughest Acrobat related questions.
So break out your Acrobat knowledge! From shortcuts, tips & tricks, technical issues and more, we are happy to address each your comments live via Twitter. If you don’t have a Twitter account, don’t worry, you can still participate! Please leave your questions in the comments section of this blog post.
If there are any Acrobat related questions or comments you might have, this Twitterview is a great opportunity to get them out in the open in a fun and social manner. Plus you can meet another member of our fantastic team! So please join us, this Friday 2/10 at 10AM PST, for an informative and engaging session.
If you can’t make it live, check back in on this blog for a full recap afterwards. You can also find more information on David below.
David Kastendickis an Online/Social Customer Success Engineer for both Acrobat and Adobe’s Document Cloud services. Since 2010 he has assisted desktop and enterprise users through a variety of channels with the goal of complete customer satisfaction at the forefront. Prior to joining Adobe, David worked with an Adobe partner in training, management, and support roles. When he isn’t working to resolve customer issues, he enjoys exploring the Pacific Northwest where he resides.
Do you remember the game “Would You Rather” from our middle school days? If you’ve never played, here’s the premise: friends give each other two horrifying scenarios to choose from. You must choose one scenario. And that’s the whole game. In middle school, these choices were usually something like “Would you rather eat bugs or drink a glass of mud?” or “Would you rather wear your mom’s clothes to a party or get on the school PA system and sing a Tony Bennett song dedicated to your crush?”
As you’ve probable surmised, it’s impossible to win this game. No matter which choice you pick, you always wind up with something less than palatable. Winning is hardly the point, though; the point is to wait your turn to watch your friends squirm with discomfort or howl with dismay, depending on their outcome. Endless fun for everyone, right? Of course.
Fast forward to right now. We’re way beyond middle school, and most of us have a far more sophisticated sense of fun.
…And when we say our humor is “more sophisticated”, what we mean is that our humor is the same, just older. That’s why the FormsCentral team has recreated “Would You Rather” for grown-ups, all in honor of Valentine’s Day. We’ve put together a very unsentimental, unromantic, choose-your-own-adventure quiz for all of us who’d rather gloat over the gruesome fictional fate of our friends than sit through a sappy romantic comedy replete with terrible banter and predictable storyline. If we can promise you anything about the Valentine’s Day quiz on FormsCentral, we promise that the storylines you’ll read there are anything but predictable. Remember what we said? ENDLESS FUN. Knock yourselves out (and gross out your friends) with these gruesome choices here.
One part MacGyver, one part Forrest Gump, two parts organizational genius, the world’s smartest Project Manager is out there. Meet colorful characters and use your own skills to track down this elusive and talented individual via our fun and interactive site. Get a sneak peak and join the search, starting with the video below!
If you think you work with, or perhaps are the smartest project manager in the world, be sure to report a sighting here. Happy hunting!
I wanted to take a moment to introduce myself to all of you. My name is David Kastendick and I am an Online/Social Customer Success Lead for Adobe. You’ll probably see me popping up on blogs, forums and Twitter as my focus is to find our Acrobat and Adobe’s Document Cloud users wherever they may be and to try to help them with the challenges they’re facing.
I joined Adobe Systems in March 2010 as a Support Engineer for the Technical Response Team. In this role I supported Acrobat, Acrobat.com, Captivate, RoboHelp, eLearning Suite, and Technical Communication Suite. I began to transition to my current role in April 2011 when I accepted the role of Acrobat Community Manager.
Prior to joining Adobe, I have worked as a project manager and as an Adobe trainer. I have been working with Adobe products since 2002 and was a member of the original nine support representatives for the Creative Suite 1.0 launch in September 2003.
I’m really looking forward to interacting with all of you across a variety of social channels.
Kind regards,
David
David Kastendick is an Online/Social Customer Success Engineer for both Acrobat and Adobe’s Document Cloud services. Since 2010 he has assisted desktop and enterprise users through a variety of channels with the goal of complete customer satisfaction at the forefront. Prior to joining Adobe, David worked with an Adobe partner in training, management, and support roles. When he isn’t working to resolve customer issues, he enjoys exploring the Pacific Northwest where he resides.
Raise your hand if you’ve used one of FormsCentral’s many templates. Good, it looks like a good number of you have tried them out. Some educators using the quiz template, I see; and a few of you are even using some of the registration templates to create forms for your events! Well done, you guys.
Now, raise your hand if you’ve seen FormsCentral’s all-new templates, released last week. What?! None of you?? Get with the program, people! These new templates have been created for you by professional designers who have a sincere interest in helping you create beautiful, functional forms. Check out the Emergency Information form:
Really good-looking, right? Even better, check out one of the new volunteer sign-up forms:
We added about 15 new templates, the complete list of which is below. The best way to get to know them is to get in there and splash around with them. If you want a little more information about how to get started using templates, check out this how-to video on Adobe TV.
New templates as of January 16, 2012:
Admissions Application
Emergency Information
Employee Referral
Event Registration
Event Survey
Event Survey (2)
Rental Application
Request for Leave
Request for Leave (2)
Sponsorship
Teacher Evaluation
Time Tracking
User Experience Survey
Volunteer Application
Volunteer Application (2)
We’re thrilled to announce that Adobe EchoSign has received the Contract Management AppExchange Best of 2011 award from salesforce.com customers. Salesforce.com annually recognizes top AppExchange partner solutions based on excellent user reviews in a specific calendar year, and for the fourth consecutive year, Adobe EchoSign was recognized by AppExchange customers for its ability to take customer success to new levels in satisfaction and application excellence.
Today, every business of every size is running on the web, ushering in the era of the social contract where the use of electronic signatures transforms the contracting process from painful and arduous into a positive, collaborative process. This customer choice award underscores our commitment to helping businesses leverage the web for all of its social capabilities – ultimately enabling them to increase productivity and close more deals in the cloud.
The Adobe EchoSign for Salesforce solution lets customers easily send contracts for signature directly from their salesforce.com account, and then track their real-time execution status. The moment the contract is digitally signed, all parties receive an emailed copy of the digitally signed contract, and a PDF version is also automatically attached to the relevant Opportunity or Contact for that contract. With Adobe EchoSign for Salesforce, our customers have taken their entire time-to-signature process from days down to minutes.
You can find Adobe EchoSign for Salesforce on the AppExchange, the world’s most-popular marketplace for business apps at http://www.salesforce.com/appexchange.
