In light of the recent Adobe SendNow announcement, we’re wondering how all of you are using it! Be sure to check out the Acrobat Facebook page here and take our most recent poll – what’s the average size of the files you’re sending using file transfer services? We take your opinions into account so let your voice be heard!
Archive for May, 2011
Yes, that’s right: We won!
Acrobat X has taken the CODiE award for Best Content Management Solution, a prize granted by the SIIA (Software and Information Industry Association) each year. We were also awarded the prize for the “Supercategory” Best Information Management Solution.
It was such a pleasant surprise to be chosen and distinguished in a field full of accomplished and exciting software products. The team here at Adobe extends its gratitude to all of you, our users and customers, for your continuing support of Acrobat, and for all that each one of you has done to help us make the best product available in its field. These awards are really for you, all of our fans!
Now in their 26th year, the CODiE Awards are sponsored by the Software & Information Industry Association (SIIA), the principal trade association for the software and digital content industry; they are the industry’s only peer-reviewed awards program. For more information and a complete list of categories and winners, please visit www.siia.net/codies/2011
Rebecca Staley, Acrobat.com, Acrobat Solutions Marketing Specialist
This week, some very exciting enhancements to Adobe SendNow were picked up on and featured by the incomparable Harry McCracken over on the Technologizer blog in an excellent summary post (thanks, Harry!). The Technologizer article also highlights a piece of the industry-leading SendNow service that we happen to care deeply about: that people can send 100 MB files using Adobe SendNow’s free plan (and 2 GB files with SendNow Basic and Plus subscriptions).
We like to think that this is just common decency: allowing for truly large files (100 MB is not small!) to be sent free of charge is our (frankly superior) solution to a ubiquitous problem. While other services in the field may believe that 50 MB is generous enough, we happen not to agree.
We want SendNow to be the best it can be—the best available, in fact—and that means giving you what you need from a file transfer service. These features are based directly on suggestions that we heard from all of you, and we’re very happy to be able to offer them.
Rebecca Staley, Acrobat.com, Acrobat Solutions Marketing Specialist
It’s always interesting to look at products that you are quite sure you understand well, and to be amazed at how different they are.
This occurred recently when we were asked to look at Adobe’s Acrobat X from a different angle, as a productivity enhancer and collaborative workflow enabler rather than pure document distribution software. Document creation and distribution is of course a core activity for knowledge workers, and an increasingly collaborative one. The question is how best to support this activity, especially as collaboration expands to include more people both inside and outside the organization.
We used our software testing lab to explore typical collaboration and distribution workflows, using Acrobat X in combination with productivity software such as Microsoft Office 2010 and back-end collaborative solutions such as Microsoft SharePoint 2010. The test subjects were knowledge workers with varying levels of expertise. No previous knowledge of Microsoft Office or Adobe Acrobat was required, and all subjects were trained on each workflow prior to the test to eliminate learning curve effects. We also talked to a group of IT decision makers around the world to get their perspective on how much of their users’ time is spent on basic, collaborative workflows.
Adobe has really focused on commenting and collaboration tools in Acrobat X and in particular Acrobat’s integration with the creative process, typically Microsoft Office. The surprise for me was the speed and usability of Acrobat X’s capability to import the comments and collaborative information from groups of users back into Office.
The results of our study clearly show that Adobe Acrobat X can deliver significant productivity increases and cost savings compared to productivity applications and collaborative back-ends alone. For some common workflows, using Acrobat is almost twice as fast.
In case you think that we tested some exotic activities be reassured these are quite basic, core processes that you probably use every day. Here are some samples:
- Review a text-based document with existing comments and add comments
- Review a spreadsheet with existing comments and add comments
- Review a presentation with existing comments and add comments
- Compare two documents and review changes
- Aggregate comments in text-based document into a document
- Aggregate spreadsheet comments into a final document
- Aggregate presentation comments into a final document
In some cases the improvements were quite modest, only 8% on spreadsheet review, but on comparing two documents and reviewing changes it was 60%! Aggregating text document comments into a final document shows an 80% improvement!
You can read all the details in the study we published but the bottom line is that unfortunately the ubiquity of PDF files tends to make IT professionals and knowledge workers alike overlook Acrobat, which has steadily been evolving into a very rich set of collaborative tools. Using Acrobat simply as a means of converting documents to PDF obscures its strategic benefits to an organization. As part of the standard desktop image, Adobe Acrobat X can enable IT to support more efficient collaborative document creation, review, and distribution.
Chris LeTocq, Crimson Consulting Group
Tired of bounced emails, FTP servers or overnight delivery — just to send a video? Here’s a solution: Adobe SendNow, a cloud file transfer service. The recently updated Adobe SendNow allows you to send small or large documents and multimedia files. Simply upload your file and Adobe SendNow will securely store it and notify your recipient that it’s ready to download. We’re offering you a chance to check out Adobe SendNow’s new features: audio and video compatibility and brand customization. Beginning Wednesday, May 18th and running for a week, any Twitter user can enter to win a 1 year subscription to Adobe SendNow, valued at $190. To enter, follow the @Acrobat Twitter account and retweet any of our #TrySendNow posts.
The contest opens at 10 a.m., Wednesday, May 18, 2011, and closes 2 p.m., Wednesday May 25, 2011. The prize drawing for SendNow (no product prize exchanges available) will occur on or before 5 p.m., May 25th, 2011 with the winner announcement occurring that day well. The drawings are open to residents in North America only.
What has the Acrobat.com team been cooking up? A platter of new treats for you!
Check out Rebecca Staley’s blog post today for her first, second and third course menu that takes a deeper dive on the latest new features of SendNow, here.
And don’t miss catching Rebecca live for the Acrobat User Community for a Live Q&A session on Adobe’s new cloud computing services, including SendNow, “Computing in the Clouds,” Wednesday, May 18, from 10:00-11:00am PT. To register for the event and more information is available here.