Good day fellow Acrobat users!
I wanted to take a moment to introduce myself to all of you. My name is David Kastendick and I am an Online/Social Customer Success Lead for Adobe. You’ll probably see me popping up on blogs, forums and Twitter as my focus is to find our Acrobat and Adobe’s Document Cloud users wherever they may be and to try to help them with the challenges they’re facing.
I joined Adobe Systems in March 2010 as a Support Engineer for the Technical Response Team. In this role I supported Acrobat, Acrobat.com, Captivate, RoboHelp, eLearning Suite, and Technical Communication Suite. I began to transition to my current role in April 2011 when I accepted the role of Acrobat Community Manager.
Prior to joining Adobe, I have worked as a project manager and as an Adobe trainer. I have been working with Adobe products since 2002 and was a member of the original nine support representatives for the Creative Suite 1.0 launch in September 2003.
I’m really looking forward to interacting with all of you across a variety of social channels.
David Kastendick is an Online/Social Customer Success Engineer for both Acrobat and Adobe’s Document Cloud services. Since 2010 he has assisted desktop and enterprise users through a variety of channels with the goal of complete customer satisfaction at the forefront. Prior to joining Adobe, David worked with an Adobe partner in training, management, and support roles. When he isn’t working to resolve customer issues, he enjoys exploring the Pacific Northwest where he resides.