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Archive for February, 2013

February 25, 2013

Today on the Reader blog: How to use Reader for something other than reading

Maybe you’re a long-time super-fan, or maybe you’re new to the Acrobat fan club. Either way, you know that you can do all kinds of awesome things with PDF files. But what about your friends or family members who don’t have access to Acrobat? They’re probably just using Adobe Reader to view their PDF files, and that’s where it stops. But wait! Folks, it’s time to round up all those Reader users and tell them the good news: Adobe Reader XI has been souped up with a new Tools pane to help them (your friends, family, colleagues, ANYONE!) access our cloud services through the free software, bringing some of our most commonly-used tools right to your fingertips. Read all about it over at the Reader blog and shout it from the rooftops: Reader ain’t just for reading anymore.

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2:03 PM Permalink
February 19, 2013

Adobe Reader and Acrobat updates planned for week of February 18, 2013

UPDATE for FEBRUARY 20, 2013: Patches are now available for Adobe Reader and Acrobat XI for Windows and Macintosh, X for Windows and Macintosh, and 9 for Windows, Macintosh and Linux. Please refer to the Security Advisory section of the Adobe website as well as the Adobe PSIRT blog for details.

Adobe plans to make available updates for Adobe Reader and Acrobat XI (11.0.01 and earlier) for Windows and Macintosh, X (10.1.5 and earlier) for Windows and Macintosh, 9.5.3 and earlier 9.x versions for Windows and Macintosh, and Adobe Reader 9.5.3 and earlier 9.x versions for Linux during the week of February 18, 2013. Adobe will continue to provide updates on these issues via the Security Advisory section of the Adobe website as well as the Adobe PSIRT blog. Please refer to these resources for any details.

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9:40 AM Permalink
February 15, 2013

Taking Our Own Medicine: Deploying Adobe Acrobat XI at Adobe

Just like other large organizations, Adobe, with over 11,000 employees worldwide, has requirements and challenges when deploying new software. Adobe’s IT department began deployment of Acrobat XI within 48 hours of its release back in October of 2012. Talk about a challenge! Fortunately, thanks to resources like these on the Acrobat Solutions for IT pages, they were prepared and shared some of their experiences with the Acrobat team.

Adobe IT began testing of Acrobat XI during the pre-release phase with approximately 1,000 employees worldwide and some pre-release volunteers. The test plan was focused on making sure that the previous version uninstalled properly, and that Acrobat could be used successfully for day-to-day tasks, such as accessing documents stored in enterprise systems, completing and submitting forms, and participating in shared reviews.

A big part of preparing to deploy any software application is the customization of the installer, and Acrobat XI is no different. Adobe IT had requirements around customizing the installation that included applications and document security settings, such as rights management and Protected View, and a desire to make the install smoother and faster for all users. The deployment of Acrobat XI at Adobe translated to approximately 9,500 systems, with almost half of them on Mac. Adobe IT made the decision to use SCCM for Windows deployments and Casper from JAMF software for Mac deployments.

How was the customization done? With the Adobe Customization Wizard. Most customization decisions were made based on previous installations. This included using the company wide serial number, setting Acrobat as the default PDF viewer, disabling registration, and customizing the User Name and Organization. Another important customization was to include the Adobe Addressbook and Directory Acrodata files. Adobe IT teams from across the world worked together to create and test the installation packages. In addition to deploying straight to desktops, an installation needed to be created for Adobe’s Citrix XenApp environment for those users who prefer or need to run internal applications virtually via Citrix Receiver.

Within six weeks of deployment, Acrobat XI was installed to over 85% of machines within Adobe. Adobe IT is very pleased with the deployment and directly attributes this to the installation speed. Migrating from Acrobat 8 to 9 took about 45 minutes to install, while the Acrobat XI migration took only 4-5 minutes. Another positive is that they have had no significant support issues with Acrobat XI.

When asked what they would do differently, Adobe IT states that getting familiar with the customization settings during the testing prior to release would have made things even easier. Doing so would have also given them a greater appreciation for installation dependencies of other applications. Did anything impact the deployment schedules? Only a small number of stubborn users who declined to upgrade right away or refused to restart their Windows machine so SCCM could do its work.

The deployment of Acrobat XI within Adobe was a big success due to the hard work of Adobe IT. Their focus on testing the prerelease and customizing the installation led to a quick deployment with minimal issues. If you need help with deployment of Acrobat XI, everything you need to know is located right here: It’s like having the Acrobat team right by your side!

Lisa Croft, product  marketing manager, Acrobat Solutions

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4:45 AM Permalink
February 13, 2013

Signing documents electronically with Acrobat and EchoSign

Remember floppy disks? What about cassette tapes? These two types of technology seem almost ancient, and something you might find in an antique store. Well move over floppy disks and cassette tapes and make some room for the fax machine! A large percentage of faxes are used to send a document with multiple signatures. What if these documents could be signed and exchanged electronically by each person?

Adobe Acrobat XI has full support for signing documents. Adobe EchoSign is an easy to use online service that allows you to instantly send, eSign, track and file documents securely. Recipients can sign right in their browser on virtually any connected device without downloading a plug-in or having to create an EchoSign account. Using these two products together gives you the ability to complete the entire process of signing documents electronically, and the final signed document can be viewed reliably by anyone with the free Adobe Reader.

It’s simple too!

Continue reading…

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11:22 AM Permalink
February 4, 2013

Design Your Forms Even MORE Freely: FormsCentral update

In the two years since FormsCentral was first introduced, we’ve gotten really great feedback from all of our customers about how easy it is to create good-looking, professional forms; not only is the WYSIWYG design mechanism intuitive and flexible, you can also match colors exactly with a HEX value and add your own images and styling elements to get the form to look just the way you want.

Today we’re taking this design freedom one step further by adding a feature that we’ve been asked for quite a lot: the ability to line up your fields side by side on a form instead of stacking them vertically. So now, instead of taking up tons of vertical real estate, you can get the same information in only a teeny bit of space. Now, not only will your forms be beautiful and functional, they’ll also be economically designed.

FormsCentral Blog Post Image

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11:03 AM Permalink
February 1, 2013

Updates in Acrobat & Reader 11.0.1: Page Syncing with

Back in the olden days when we all worked with paper documents and read paperback books, the matter of keeping our place in a multiple-page document was straightforward: dog-ear the page, or add a bookmark. If that bookmark falls out, though… well, you’ll be digging through that document saying to yourself “I think the last sentence I read started with the word ‘also’…”. A pain in the neck, and a waste of your time.

Nowadays, we’ve got simpler ways of keeping track of our documents and our progress within them. If you’re reading a PDF file in Adobe Acrobat, for example, you can place bookmarks the same as ever (and these ones won’t fall out); you can also use the navigation bar to jump straight to a page in the middle of the document. Our challenge now is this: what happens when you close that document and reopen it on a different device? You don’t want to have to remember where you were and have to flip to the right page, and you definitely don’t want to have to do that every time you reopen that 60-page contract full of legal-speak.

Today’s solution is If you’re using Acrobat or Reader 11.0.1 (the latest and greatest), you can now set your preferences to allow for picking up right where you left off. Read through that contract at your own pace; if, at page 43, you find you need to leave your desk for an appointment across town, upload the document to with a single click. Then, from the train or the cab or the waiting room, use Adobe Reader Mobile on your tablet or smartphone to open that document from – and you’ll see that the document opens to the same spot you’d left it when you uploaded it from your desktop computer. Now your page number is just one less thing to think about – with no bookmarks to keep track of.


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5:30 PM Permalink

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