February 28, 2014
August 24th, 2001. What’s so significant about this date? On that day in history, Microsoft released to computer manufacturers the bits and bytes for Windows XP. Now after almost 13 years (which is a lifetime in this business!), Microsoft will be ending their support for Windows XP – officially, on April 8, 2014.
In conjunction with this date, Adobe will soon no longer be able to support the Windows XP operating system with Adobe Reader X and XI, Acrobat Standard X & XI and Acrobat Pro X & XI. The next official quarterly update for these Adobe Reader and Acrobat versions (which is expected May 2014) will be the last ones tested on and released for Windows XP. Once that quarterly update is released, Adobe’s official support for Windows XP will come to an end too.
Now, it’s important to note, that you can continue to install and/or use Adobe Reader and Acrobat on Windows XP if you wish to, even after the official support ends. But again, this means that any updates or patches for Adobe Reader and Acrobat will no longer be tested or supported on Windows XP. In addition, Adobe will not provide technical support for problems specific to running Adobe Reader or Acrobat on Windows XP. This is also applicable to our enterprise customers who have purchased maintenance/upgrade and support plans, and/or have a contract that entitles them to maintenance/upgrade and support from Adobe.
You can find information on Microsoft’s Windows lifecycle here. Or if you have questions for us or the wider community of users and experts, you can post those to the community forums for Adobe Acrobat. Adobe Acrobat continues to integrate with Microsoft software in many useful and powerful ways. If you’d like to check on which versions of Microsoft Office your installation of Acrobat works with, head on over to the compatibility matrices here.
So long, Windows XP! But it’s time for all of us to invest our energies in newer technologies and deliver amazing products and experiences with them.
January 14, 2014
Adobe has released updates for Adobe Reader and Acrobat XI (11.0.06) and Adobe Reader and Acrobat X (10.1.9). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.
September 10, 2013
Adobe has released updates for Adobe Reader and Acrobat XI (11.0.04) and Adobe Reader and Acrobat X (10.1.8). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.
June 26, 2013
Within Europe and indeed elsewhere, digital signature technology is a valuable tool for conducting secure transactions via electronic documents. For years now, Adobe has invested in making such technology readily available to all citizens through the free Adobe Reader and Acrobat. This includes working with the European Telecommunications Standards Institute (ETSI) to develop the technical specification for PDF Advanced Electronic Signature (PAdES) – that was incorporated into Adobe Reader and Acrobat in 2009 – and developing the Adobe-Approved Trust List (AATL). The AATL that is also part of the hundreds of millions of instances of Adobe Reader and Acrobat out there today helps ensure qualified certificates issued by Certification Service Providers can validate digital signatures without having to always manually import and manage certificates (although that option is still possible).
The Standards team at Adobe see the next logical step of this technology to be the integration of the EU Trust List into Adobe Acrobat and Reader software. To help explain this to our customers and followers, and what ETSI’s June 19 announcement of Trusted Lists means, check out this article written by Adobe’s Steve Gottwals, Group Product Manager and John Jolliffe, Senior Manager for European Government Affairs.
As always, if you have any comments or questions, please let us know.
June 21, 2013
In the Adobe Reader and Acrobat 11.0.03 patch, we introduced the signature field detection capability which identifies documents that the user may need to sign. Unfortunately, the signature field detection algorithm is finding some false positives and displaying the signature field detected message when it should not. We have been following the discussions on our user forums, and understand the inconvenience it has caused for some users who encountered falsely identified documents. We do apologize.
Users can quickly hide the message bar that appears for a document by clicking the icon on the left of the message bar. IT professionals and others familiar with working with registry settings can follow the instructions provided in the version 11.0.3 release notes to disable this message.
We are diligently working on improvements for the signature field detection accuracy. We are also planning to add the ability for users to turn off the signature detection message more easily. We hope to bring the improvements to you soon. Stay tuned.
9/10/13 UPDATE: The auto-detect signature field feature is disabled by default. Please see 11.0.04 Update Release for more info: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.04.html#elevenzerozerofour
Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.
The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.
You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.