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June 21, 2013

Adobe Reader and Acrobat Cleaner Tool update now available

Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.

The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.

You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.

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5:56 AM Permalink
June 19, 2013

Managing Intellectual Property Assets

CPA_Global_INL_CMYK_Standard (2)Filing for patents and/or trademarks requires thousands of pages of form filings, and applications. CPA Global has streamlined the process of managing such documentation by standardizing on Adobe Acrobat.

“Adobe Acrobat provides us with the flexibility to meet all of the format and document security requirements for the (United States Patent and Trademark Office) USPTO,” says Lauren Sindt, information disclosure statement (IDS) and reference management paralegal team leader at CPA Global. “With Acrobat, we can meet stringent specifications on document formatting and encryption with just the click of a button.”

With secure PDF files, CPA Global helps prevent disclosure of unfiled patent information, enables the easy reuse and reorganization of pages in long files, and helps identify errors and omissions in documentation.

Learn more about CPA Global and how Adobe Acrobat works for them by clicking here.

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Author: Ali Hanyaloglu

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5:58 AM Permalink
May 17, 2013

Adobe Customization Wizard XI update now available

You’re an IT professional. You’re responsible for ensuring software deployment happens correctly, securely and consistently. You may be responsible for configuring and then locking down what users can do on their machines. You may even be responsible for making sure the boss can update their “I like to appear in the background on TV” fan page wherever they may be. If all that sounds like your area of expertise (although you might want to find someone else to help with your bosses online and public habits), and if Adobe Reader XI and Acrobat XI are on the list of software applications that need to be installed on several (sometimes tens of thousands) desktops, then you need to get to know the Adobe Customization Wizard. The Customization Wizard allows you to configure and lockdown the Adobe Reader XI* and Acrobat XI* installation options prior to deployment via a simple UI. Sure, you could tweak installation tables and plist files, but this free tool makes all that work so much easier and faster. What kind of options are we talking about here? Not just things like pre-accepting the license agreement, or which features get installed, but also powerful controls such as configuring and locking down the many application security controls, tweaking preferences, including custom Actions and Tool Sets, determining how the software should be updated, and much more.

Adobe Customization Wizard for Adobe Reader and Acrobat 11


You can get all the juicy details on the Customization Wizard from the documentation that is part of the Enterprise Toolkit for the Acrobat family. Speaking of updates, the Customization Wizard was just updated itself with numerous bug fixes for installation configuration to help deployments go that much smoother. You can download the Customization Wizard for Windows and Mac OS X. If you have any questions about Customization Wizard, then feel free to send us a comment here or better yet, post to the Acrobat and Reader Enterprise Deployment forum. * Customization Wizard is also available for Adobe Reader X and Acrobat X too. If you need to configure those versions, please use the version of Customization Wizard specific to that Acrobat family version.

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12:38 PM Permalink
May 14, 2013

Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released security updates for Adobe Reader and Acrobat XI (11.0.02) and earlier versions for Windows and Macintosh, and Adobe Reader 9.5.4 and earlier 9.x versions for Linux. You can update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. IT professionals can get more details on the update and deploying it from the Enterprise Toolkit for Acrobat products.

For more details please review the official security bulletin.

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2:16 PM Permalink
March 21, 2013

IT Tips and Tricks: New How-To Videos Posted

I am a very fortunate individual indeed, for many reasons, most of which wouldn’t be appropriate for me to divulge in a public place like this one. One of the reasons I am so fortunate is that I get to work with talented and dedicated people on a daily basis. Take Steve Cordero, for example. Steve has just posted three new how-to videos on Adobe TV just for IT professionals like you who need to configure, deploy, update and manage Adobe Acrobat XI and Adobe Reader XI within their organization.

Steve is one of our technical support managers, who tirelessly helps our largest customers through their Acrobat deployment needs. But he doesn’t bottle that knowledge up in some kind of magical memory store [due to international copyright laws I am probably not able to make a direct reference to a famous wizarding professor in a famous castle with a famous student wizard that stumbles across a famous magical memory store]. We’re grateful that Steve has been able to share with us all how to get things done.

The latest videos from Mr. Cordero are:

There are also many other videos within the Acrobat IT Tips show on Adobe TV to help you be successful with Acrobat XI in your organization.

Now, time for me to go back to brewing butterbeer…

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4:45 PM Permalink
August 30, 2012

Customer Spotlight: What Would You Do with 1,200 Hours in Labor Savings?

Instead of stacks of unwieldy paper documents, developers in the City of Sacramento are now submitting project documentation electronically with PDF for much easier review and distribution. By moving to a digital environment, the submittal, review, and approval process eliminates the need to output and handle thousands of pounds of unwieldy paper documents (some 13,000 building permit a year), saving time and money.

Using Adobe Acrobat Pro, engineers and developers can now submit plans electronically as a PDF. Since the staff will no long has to manually input information from the plans into the central database, electronic submissions decrease the possibility of introducing errors.

Even if only 25% of the plans are submitted in PDF, the Sacramento CDD estimates that it will save some 1,200 hours of labor previously used to receive, time-stamp, collate, and distribute documents. This time savings does not even include efficiencies associated with easier review, processing and archiving with the PDF files.

“Standardizing on Adobe Acrobat to simplify increasingly complex plan check reviews—involved in managing development projects—helps our agency make the City more economically competitive, resourceful, and vibrant,” says Matthew Sites, project manager, Community Development Department for the City of Sacramento.

To read more about how the City of Sacramento is using Adobe Acrobat, check out the full story here:

Ali Hanyaloglu, senior marketing manager, Acrobat Solutions

Follow Ali on Twitter, @acroboy

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8:54 AM Permalink

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