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September 30, 2011

The Results Are In… Acrobat FormsCentral

If you’re a member of our vibrant Facebook community, you have probably noticed a recent series of polls and questions related to FormsCentral, a new way to easily create, distribute, and analyze online forms.  We’d like to thank all the users who took the time to contribute their thoughts and opinions through their participation.

We’re always eager to gain the perspective of our users, and the FormsCentral polls were no exception.  The information gained through these Facebook questions will be passed on to our development teams as we continue to tailor Acrobat Solutions to our customer’s expectations.  If you’re interested in the results of these polls, please find some of our favorite insights below.

  • We were thrilled to see so many different answers in our ‘What do you use Forms for the most?’ question!  Collecting contact information and business feedback was the most popular choice, but job appications, educational uses, and event registration were also choices
  • Over 1/3 of our Facebook participants create and distribute more than 5 forms annually, and often over 10
  • 43% of you valued ‘Ease of Use’ as the number 1 factor in choosing a forms service
  • Security and Accessibility, with slightly over 20% of the vote each, were the other largest contributors to this decision
  • Finally, we asked our Facebook community their favorite new feature of FormsCentral: so far, the newly available form templates are the most popular choice

Thanks again for your input, and keep an eye out for future chances to participate in the Acrobat community!  You can find us on Facebook, Twitter, or reach out via this blog’s comment section anytime you’d like to share your perspective. Check out FormsCentral for yourself and let us know what you think!





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September 27, 2011

Adobe eSign Success Series: Companies Go Green with E-Signatures

By moving contract work to the cloud, companies in any industry can eliminate paper. That gives them at least three competitive advantages:

  1. Speed: E-signing takes minutes, whereas chasing ink-on-paper signatures can waste days or weeks.
  2. Savings: Paper is expensive. So is printing out multiple copies of documents, shipping them, driving to meetings to retrieve them and devoting human resources to those activities.
  3. Sustainability: Customers respect companies that make smart choices that benefit the environment while improving service.

Two of our customers in very different industries exemplify the benefits that come from greening contract work. The first is Aetna, one of the nation’s leading providers of health care insurance. The company was the first in its market to deploy electronic contract processing for physicians, hospitals and other health care facilities. Not only did Aetna cut its contract processing time from as much as three weeks to as few as two days, it also decreased its paper usage by 1 million pieces per year.

Meanwhile, one of our customers in the transportation industry is also proving that going green is good for business. Celadon Trucking, one of North America’s largest truckload carriers, uses e-signatures to turn contracts over faster and reduce dependency on paper. The company processes scores of contracts each week, and getting those contracts signed online gives its sales staff more time for selling, while improving the experience for customers. And the environmental benefits of e-signing help Celadon fulfill its mission as a member of the U.S. Environmental Protection Agency’s SmartWay program.

As it turns out, it is easy being green – as easy as e-signing a cloud-based contract.

Headed to Adobe MAX? Don’t forget to stop by the EchoSign pod in the Adobe booth and see how much time you can shave off your next contract.

Jason Lemkin, vice president of web business services at Adobe 

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September 26, 2011

Acrobat Blog: Wrapping Up Our Facebook FormsCentral Poll Questions

A couple weeks ago we kicked off our FormsCentral polls on the Adobe Acrobat Facebook page. So far we’ve learned why you use forms, what features you look for when choosing a service and how frequently you use a forms service. Our final question is: Which is your favorite new FormsCentral feature? Check out our new features including page skip logic, summary reports and form templates for a quick refresh.

If you missed an earlier poll, visit the Facebook questions page where you’ll find a list of all poll questions and results. Thanks for sharing your answers and stay tuned for a results summary on the blog!

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September 23, 2011

Customer Story: Herbert Smith LLP

Facing a challenging economic climate putting pressure on clients’ legal budgets and with the rules of the new U.K. Supreme Court calling for electronic filing of court documents, leading U.K. law firm Herbert Smith wanted to revamp many of its administrative, document-based processes.

To help achieve that goal, the innovative firm adopted Adobe Acrobat software to accelerate assembling case documents, more securely redact information, improve collaboration across legal teams, and support completing and processing business forms. In just assembling case documents alone, the firm is using Acrobat to cut the time needed to build and repaginate case books from hours to minutes.

An added advantage of using Acrobat is the ability to more securely share information across legal teams, inside and outside the firm. In addition to reliably redacting sensitive content from case documents, the firm’s staff can encrypt and password protect PDF files that are delivered to outside teams, helping better safeguard sensitive case details. For Herbert Smith, Acrobat is becoming an integral tool to support many everyday operations at the firm—to learn more about the time and efficiency gains the busy legal teams at Herbert Smith have achieved click here:


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September 21, 2011

Starting now: Acrobat Services Feature Hunt!

Calling all those who love Acrobat’s online services – and who also love a challenge: beginning today, we’ll be hosting a weekly feature hunt on Twitter. (Hint: the first question is in this very blog post! Read on to find out what we’re asking you to find this week!)

Each Wednesday, we’ll be tweeting a question about one of Acrobat’s online questions from the Acrobat handle (@Acrobat); you’ll have until that Friday to tweet back your answer. Just reply to our tweet and include the tag #AcrobatFeatureFind. From all of the correct answers that make it in on time, we’ll select a random lucky winner to receive a one year subscription to the service of his or her choice! That means that each week until the end of our scavenger hunt, you’ll have the chance to win an annual subscription (a value of up to $390) to one of Acrobat’s online services.

And the best part? It’ll be super fun every Wednesday! Keep an eye out for our questions, and answer them correctly for a chance to win big. Here are all the specs for the feature find contest:

Questions will be posted at: Wednesdays at 9 a.m. PT/12 p.m. ET

Answers must be in by: Fridays at 2 p.m. PT/5 p.m. ET

Winners will be announced: Tuesdays at 9 a.m. PT/12 p.m. ET

Where to find us:

Where to tweet your answers: @Acrobat #AcrobatFeatureFind

Okay, ready for your first assignment? Here we go! Remember to tweet the answer at us by Friday evening.

Question 1: On the forms authoring palette (where you add questions to your form), what’s the 5th item from the left?

Now – get tweeting!

The contest opens 9 a.m. PT, Wednesday, September 21st, 2011. The weekly prize drawing will occur on or before 5 p.m. PT each Friday, with the winner announcement occurring the following Tuesday. The prize will be the winner’s choice of ONE of the following services: Adobe FormsCentral, Adobe SendNow, Adobe ExportPDF, or Adobe CreatePDF. The drawings are open to residents in North America only.

Rebecca Staley, marketing specialist, Acrobat Solutions

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September 19, 2011

Acrobat Customer Spotlight: McGladrey

Back in June we shared with you Mark Grilli’s insights on how top accounting firm, McGladrey saves hundreds of thousands of dollars, slashing software license management time 98% by standardizing on Adobe Acrobat, in “Relieving a Taxing Burden.”

In today’s video post, you can get a closer look at how PDF has increased efficiency and productivity for McGladrey, providing secure collaboration with clients and streamlining document management and processes, such as e-filing with the IRS.

Check out the video, here:



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