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September 15, 2011

MAXpert Replay: Lori DeFurio on Acrobat @MAX

Howdy!  Thanks to everyone who attended our own Lori DeFurio’s “Ask a MAXpert” information session on Tuesday.  We provided a full rundown on Acrobat activities at the upcoming AdobeMAX conference, including session info, activities, and highlights!  If you didn’t get your questions answered, please feel free to ask them through the comment section below or via @reply on Twitter!

If you missed the session, or want to check on a few details, you can find the full recording here.

Don’t forget to check back in here at the Acrobat blog, our Facebook page, and the Acrobat Twitter account for more info and updates on AdobeMAX.  The event runs October 1-5, and there’s still time to register.  See you there!

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September 13, 2011

Making Electronic Signatures as Easy as Using Adobe Reader

When we announced our acquisition of Web-based electronic signature leader EchoSign in July, it was just the first step in what we said would be a relationship that would bring more and more powerful and productive document services to our customers. Today, we’re introducing EchoSign for Adobe Reader.

The beauty of the EchoSign signature service is that there’s nothing to download and install and with just one click, the entire signature process from the request for signature to the distribution and execution of the form or agreement is done. Now that you can get access to the service via the seemingly omnipresent Adobe Reader, it’s even simpler. All you need is the latest version of Adobe Reader X via the automatic update. Click on the EchoSign link in Reader and you’ll be taken straight to the EchoSign page where you can start signing, sending and tracking. For more on today’s update, 10.1.1 and direct download links, check out today’s Security bulletin, here

The EchoSign signature service provides a secure subscription-based service to individuals, SMBs and enterprise customers. It enables real-time visibility into the signature process and automatically storing and managing all signed documents. We expect it will make electronic signatures the common way for people to sign documents.

As I said, we’re just starting to integrate the EchoSign capability into our various document services, stay tuned for more to come. Our aim is to enable customers to significantly accelerate sales cycles, improve tracking and centralize the management of signed agreements through this simple to use cloud service.

Mangesh Bhandarkar, group product manager, EchoSign 

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September 12, 2011

Customer Spotlight: City of Barcelona

Barcelona is one of my favorite cities in the world. Catalonia’s wonderful people, cuisine, history and lifestyle have to be experienced. One of the most beautiful aspects of Barcelona is the architecture. Basílica de la Sagrada Família is arguably the city’s most famous landmark. Architect Antoni Gaudí started his work on this church in 1883, and construction of its intricate details continues today.

Thankfully, processing building permits at the City of Barcelona doesn’t take as long! Miquel Garcia, director of Urban Action Services at the City of Barcelona, recently talked to us about how Barcelona city architects, engineers, and municipal engineers rely on Adobe Acrobat software to review permit requests electronically and reduce processing time. The City of Barcelona created eObras, a fully digital system for managing and maintaining electronic records of building permits. By adopting Adobe Acrobat software as part of eObras, the pioneering city has virtually eliminated the use of paper and manual creation of permit requests.

With Adobe Acrobat, city staff can quickly add electronic notes on permit documents in PDF and verify measurements on technical drawings, bringing much greater efficiency and enhanced collaboration to the permitting process. Reviewed documents can be stored in PDF for reliable access now and in the future. The advantages of the more automated permit processes are clear to busy municipal staff, as well as to the businesses and citizens who benefit from clearer communications and faster reviews. To learn more about how the City of Barcelona is using Adobe Acrobat to transform building permit processes, click here.

And if you have not been to Barcelona yet, I highly recommend doing so. It will be well worth it.

Ali Hanyaloglu, senior marketing manager, Acrobat Solutions

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September 9, 2011

Adobe Acrobat and Reader Version 8 End of Support

As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader (Windows and Macintosh – Note: Adobe only supports the most recent major version of Adobe Reader for Linux Version 9.x). In line with that policy, support for Adobe Acrobat 8.x and Adobe Reader 8.x will end on November 3, 2011.

End of Support
End of Support means that Adobe will no longer provide technical support or distribute runtimes, including product and/or security updates, for all derivatives of a product or product version (e.g. localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

Recommendation to Customers/Users
Adobe strongly recommends that customers update to the latest versions of Adobe Reader at: By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

Additional Resources
For more information on the Adobe Support Lifecycle Policy, visit: For a complete list of Adobe products and technical support periods covered under the policy, visit:

Steve Gottwals, group product manager, Adobe Reader

For more information see Joel Geraci’s blog post, Today Marks the End of Support Adobe Reader 8 and Adobe Acrobat 8 on IT Matters.

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September 8, 2011

New FormsCentral Poll

Thanks for helping us make the launch of FormsCentral a success!  If you’ve been tuned into the Acrobat blog, you might know we’re executing a series of polls to help make the product even better.  With that in mind, please let us know: what exact features do you look for when choosing a forms service? Take a look at our latest new features here if you need some inspiration!

You can find the latest Acrobat Poll on our Facebook page here.  By chiming in, you can help us make FormsCentral, and the Acrobat family, an even better tool for social business!  We’re always thrilled to see new feedback from our users, so thanks very much for participating.  Don’t forget to check back soon here at the Acrobat blog for poll results and analysis!

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September 6, 2011

Check Out Our Newest MAX Session!

Attention MAX fans! Be sure to check the newest speaking session addition, “Accelerate Business Results with Adobe Document Exchange Services,” an in-depth look at how some of our newest features can provide cloud-based solutions that save you time and effort.  We’ll be diving into customer case studies, demonstrations, examples, and explanations of Acrobat cloud service products, including:

  • AdobeEchoSign – Securely sign, send, track, and store contracts online
  • Adobe FormsCentral – Easily create, distribute, collect, and analyze online forms and surveys
  • Adobe SendNow – Instantly send and manage digital documents without the hassle of overnight delivery services and FTP sites
  • Adobe CreatePDF and ExportPDF – Create PDF documents online and convert PDF files to Word
  • – Improve team collaboration with web conferencing and shared workspaces

So join William Lau, senior product marketing manager, and Mangesh Bhandarkar, principal product manager, of the Acrobat Solutions team on Tuesday, Oct. 4th at 2:45PM in room 511C!  You can register here.

If you’re attending AdobeMAX, don’t miss this great opportunity to learn how your business can run smoothly and save you money using our unique business solutions.  See you there!

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