Adobe Document Services
Insights, trends, news and more.

Author Archive

January 31, 2013

Adobe EchoSign Garners Its 7th Salesforce AppExchange Customer Choice Award

It’s always a great feeling when you win an award. It’s especially great when that award comes from a partner like and you win the award because customers voted and chose your product as the best.

Customer Choice AwardFor the seventh straight year, Adobe EchoSign was named the number one e-signature application and overall winner for sales for the’s 2012 AppExchange Customer Choice award! EchoSign collected the most glowing customer reviews in its category for the past year. Thank you to all our customers for your enthusiastic responses to our product and voting us number one again!

“Companies of all sizes turn to the AppExchange as the world’s leading business apps marketplace to extend the benefits of the cloud throughout their organizations,” said Ron Huddleston, senior vice president ISV and Channel, “Adobe EchoSign taps into the power of social and mobile cloud technologies to transform the way companies connect with customers, partners and employees. We congratulate Adobe on being selected by customers as a leader in the Customer Choice Award category and applaud their ongoing commitment to delivering customer success.”

Adobe EchoSign is used by more than 35,000 companies of all sizes to sign 1.5 million contracts each month. EchoSign has helped these organizations cut sales close cycles by 50 percent to as much as 500 percent and reduce post-sale internal contract processing costs by 50 percent to 75 percent.

The New York Stock Exchange uses EchoSign to sign and manage renewal agreements with the companies listed on the exchange. “We saw an immediate improvement in the process. We reduce the time it took to get agreements signed from several days to about one hour,” said Brandon Baker, vice president at NYSE Technologies.

Those are just a few examples satisfied EchoSign customers. Why not find out what all the hoopla is about by taking a test drive here.

Eitan Saban, vice president, Customer Success, Adobe EchoSign  

Twitter: @EitanSaban

Bookmark and Share
6:19 PM Permalink
January 10, 2013

Update to Acrobat XI (11.0.01), X (10.1.5) and 9.5.3

We released our “Patch Tuesday” update to Acrobat & Adobe Reader earlier this week.

For information on the security updates see Security Bulletin APSB13-02 for details.
For detailed Release Notes, please see the Enterprise Toolkit.

A few highlights to be aware of:

New Updater Mode Added to Acrobat XI for Windows
The Adobe Acrobat XI for Windows updater now has a fully-automated mode. As a reminder, “fully-automated” mode will regularly check for important updates, download them to your machine, and install them automatically. When finished, you will be alerted via a small message in the system tray that your software has been updated. This method is the recommended best practice for keeping Adobe Acrobat up-to-date and more secure given the fact that it does not require user intervention.

Handling Flash in 10.1.5
As mentioned in Three Common Adobe Reader and Acrobat Security Questions, unknown Flash will now be rendered by the system Flash Player (NPAPI version), when using Adobe Reader and Acrobat 10.1.5. Note: This has already been done for Reader and Acrobat 11. As stated before, this means that Adobe Reader/Acrobat users will no longer have to update Adobe Reader/Acrobat each time we update the Flash Player. This is particularly beneficial to customers in managed environments, because fewer updates means a lower cost of ownership, while maintaining a vigilant security posture.

And as a reminder, support for Adobe Acrobat 9.x will end on June 26, 2013.

Bookmark and Share
6:24 AM Permalink
September 29, 2011

All Things Acrobat at Adobe MAX

This weekend, we’re packing our suitcases and heading down to Los Angeles for our annual conference, Adobe MAX. Whether it’s your first MAX event or you’re a seasoned pro, planning out your schedule can be a challenge. So, to assist you while you prepare we rounded up a list of Acrobat events, giveaways, and sessions by day.

Monday, October 3

12:45 PM – I Didn’t Know Acrobat Could Do That!

Speakers: Chris Converse & Patti Sokol

Roll up your sleeves and join us for a fun, interactive session about Adobe Acrobat. We’ll take you on a whirlwind tour of functionality guaranteed to open your mind to new ways to work with PDF and SWF or FLV together. You’ll leave with samples and templates and a better understanding of the potential of Acrobat.

3:30 PM – Automating Acrobat: Best Practices for using Actions and Scripting

Speaker: Thom Parker

Learn about the two mechanisms in Adobe Acrobat for automating tasks: JavaScript to enable hidden functionality and Actions for grouping multiple tasks into a single step. These two features can greatly improve workflow efficiency, reduce human error, and cut down on training time for employees who need to use these workflows. This session will cover the details of using JavaScript for Acrobat automation and creating guided Actions. We’ll include practical working examples.

5 PMI Didn’t Know Acrobat Could Do That!

8-10 PM - Meet the Teams

Swing by Monday night, 8-10 p.m. and catch up with the Acrobat team!

All-day – Win a Tablet!

See how fast you can sign a document using EchoSign and enter for a chance to win a Samsung Galaxy Tablet at the Adobe EchoSign Pod.

Tuesday, October 4

8:30 AM – Acrobat for the Web Designer

Speaker: Donna Baker

Learn how to get PDF files to behave the way you and your readers want on the web. We’ll share best practices for helping to ensure that PDF files are easy to read, navigate, and access, as well as for making PDF files as streamlined as possible without losing quality.

12:30 PM – I Didn’t Know Acrobat Could Do That!

2:45 PM – Accelerate Business Results with Adobe Document Exchange Services

Speakers: William Lau & Mangesh Bhandarkar

Learn how Adobe Document Exchange Services can save you time and money. See how Adobe customers are using cloud-based solutions to accelerate business results, including: Adobe EchoSign, FormsCentral, SendNow, CreatePDF, ExportPDF and

All-day – Win a Tablet!

See how fast you can sign a document using EchoSign and enter for a chance to win a Samsung Galaxy Tablet at the Adobe EchoSign Pod.

Wednesday, October 5

8 AM – Pushing the Envelope with Interactive PDF from InDesign

Speaker: Chris Converse

Learn how to expand the possibilities for creating interactive PDF files using InDesign and a few special tricks with Acrobat X Actions. Standardize your InDesign templates and let the new guided Actions in Acrobat X do the heavy lifting by automating the addition of JavaScript and button actions to take your interactive documents to new levels.

11 AM – I Didn’t Know Acrobat Could Do That!

Ongoing Events and Giveaways

“Try out” Acrobat X

Find your inner cowboy! Get hands on experience with Acrobat X. Stop by the booth (#325) to “Try Out” and audition for a role in an Acrobat activity! We’ll be giving away prizes each day to participants, watch @Acrobat for more details.

Vote for Your Favorite Feature

Stop by the booth to vote for your favorite Acrobat feature and you’ll be entered to win a copy of Acrobat X!

Daily Giveaways

Follow @Acrobat for giveaways each day at the Acrobat and EchoSign pods in the Adobe booth and at the booth.

Cloud Services

Come by Adobe booth to receive an Acrobat Service of your choice FREE for 6 months.

CreatePDF Mobile App

Follow @Acrobat on Twitter to find out when we’ll be giving away CreatePDF mobile app codes.  The first five stop by the Adobe booth will get to test out the new CreatePDF app.

MAXme Points

We’ve got codes! Be on the lookout for a QR code at our pods to increase your points!

Make sure to download the Acrobat at MAX cheat sheet and follow @Acrobat on Twitter to hear the latest info and giveaway updates.  We look forward to seeing you there!

Bookmark and Share
9:00 AM Permalink

Ask a question

Acrobat XI Pro
Experience the full power of PDF with Acrobat XI.

Upgrade from

US $ 199 00 Buy

Free trial

or call 800-585-0774

Acrobat XI Standard

Acrobat XI Standard
Get what you need to get the job done right.

Upgrade from

US $ 139 00 Buy