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October 21, 2011 /Customer Showcase /

Bringing greater efficiencies and savings to vital domestic abuse services

Sadly, domestic abuse affects millions of men and women every day around the globe. Fortunately, organizations like The Domestic Abuse Helpline for Men and Women (DAHMW) provides support and counsel to victims of domestic violence during tumultuous times in their lives.

To track information about calls and requests, DAHMW recently switched from using Microsoft Excel spreadsheets to Adobe FormsCentral in its call center—reducing what was a 30-minute process to only 5 minutes. What’s more, Adobe FormsCentral enables advocates to improve the accuracy of data they capture and submit during their shifts on the helpline, with an easy-to-use solution.

Adobe FormsCentral makes the digital forms intuitive, easier to complete, and much more manageable. An added plus is that Adobe FormsCentral can also be customized and helps prevent data corruption as the forms pass from user to user. And of course, the affordability and ease of using Adobe FormsCentral strike the right chord with DAHMW, as the organization looks to maximize the dollars available to support its public-facing programs.


As a national non-profit agency that relies partially on donations obtained through grants to run its day-to-day operations, DAHMW grant writers are busy developing the content to share with potential donors. Here, too, Adobe FormsCentral plays an important role; by giving grant writers high-quality, reliable service information to present to potential donors.

During our conversation, Garo Green, board member and consultant for DAHMW noted, “Adobe FormsCentral delivers outstanding value to our organization. It aides clear communication and collaboration across groups to help ensure that we are all focused on our mission and that we are providing the best service possible.”

To find out more about how DAHMW takes advantage of the powerful, affordable Adobe FormsCentral solution, click here.

Randy Swineford, group product manager, Acrobat Solutions

Categories: Customer Showcase

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