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Posts tagged "Customer"

April 16, 2012

Customer Success Story: Wayne State University

To help offer students a more active, vibrant campus life, the Dean of Students Office (DOSO) at Wayne State University is using Adobe FormsCentral to create, distribute, and collect information about campus activities and events. According to Denise Dejonghe, marketing coordinator at DOSO at the university, the Adobe solution aids the university as it looks to continually enhance the collegiate experience.

“Adobe FormsCentral is an intuitive solution that enables anyone in our office, including part‐time student employees, to rapidly create important forms and distribute them to students and campus organizations easily.” As a result, DOSO and more than 300 student organizations can efficiently promote involvement in social, spiritual/religious, service, university pride, leadership events, and other activities—using Adobe FormsCentral to help collect information for retreats, orders, applications, and registrations, as well as assessment. The university student government even uses Adobe FormsCentral in its election process every spring.

Before moving to the Adobe solution, staff members created online forms manually. With Adobe FormsCentral staff and authorized students can now quickly create a variety of easily accessible, interactive forms that dramatically reduce the time it takes to collect student surveys, event registrations, and other information. Adds Dejonghe, “Using Adobe FormsCentral we embedded approximately 25 standardized digital form templates directly into our website, enabling students and organization leaders to access and distribute them any time or day of the week.”

Forms completed with the Adobe solution are easily tracked and analyzed, and DOSO can use the Adobe FormsCentral results table to instantly sort and filter responses, track trends, and analyze and share information with colleagues and student leaders. To learn more about Wayne State and its use of Adobe FormsCentral, click here.

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January 19, 2012

Adobe EchoSign named Best of 2011 for Contract Management by Salesforce.com customers

We’re thrilled to announce that Adobe EchoSign has received the Contract Management AppExchange Best of 2011 award from salesforce.com customers. Salesforce.com annually recognizes top AppExchange partner solutions based on excellent user reviews in a specific calendar year, and for the fourth consecutive year, Adobe EchoSign was recognized by AppExchange customers for its ability to take customer success to new levels in satisfaction and application excellence.

Today, every business of every size is running on the web, ushering in the era of the social contract where the use of electronic signatures transforms the contracting process from painful and arduous into a positive, collaborative process. This customer choice award underscores our commitment to helping businesses leverage the web for all of its social capabilities – ultimately enabling them to increase productivity and close more deals in the cloud.

The Adobe EchoSign for Salesforce solution lets customers easily send contracts for signature directly from their salesforce.com account, and then track their real-time execution status. The moment the contract is digitally signed, all parties receive an emailed copy of the digitally signed contract, and a PDF version is also automatically attached to the relevant Opportunity or Contact for that contract.  With Adobe EchoSign for Salesforce, our customers have taken their entire time-to-signature process from days down to minutes.

You can find Adobe EchoSign for Salesforce on the AppExchange, the world’s most-popular marketplace for business apps at http://www.salesforce.com/appexchange.


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