Late last year, Adobe EchoSign offered its first app for free download on the iTunes App Store. The release let iPhone, iPad and iPod Touch users access their EchoSign accounts on their mobile devices with the same protections available on the Adobe EchoSign Web service. Today, we make that app even better.

Our iOS application continues to make it easy and legally binding to get documents signed digitally in minutes, rather than the days or weeks it might otherwise take via paper document delivery. Users have reported the value of getting documents signed in person via their iPads and of sending documents from their EchoSign libraries, photo albums, email attachments and other applications. As of today, iOS users will also be able to:

1. Integrate with cloud-based document storage systems such as Box and Dropbox;
2. Save frequently used documents locally to the device and send these saved documents for signature;
3. Integrate with Box OneCloud’s mobile application to allow the Box iOS app to send documents directly to the EchoSign app;
4. Open documents in outside applications;
5. Print documents straight from the mobile device; and
6. Preview documents before sending them out for signature.

Business today is a more mobile pursuit than ever before, and teams are eager to leverage cloud-based, mobile-enabled tools to increase efficiency and close more deals – faster. Adobe EchoSign for iOS devices makes it easier for mobile workforces to incorporate Web contracting into their business activities, increasing productivity.

The latest Adobe EchoSign for iOS is available now. Download the app here.

Mangesh Bhandarkar, group product manager, Adobe EchoSign

Do you get frustrated when you can’t get access to the health services you need as quickly as you require them? You’re not alone. Unfortunately, the paperwork involved in healthcare is often extensive and can hinder how quickly a patient receives required services.  By implementing eSignatures, healthcare companies can eliminate the time-consuming aspects of the traditional paper contract process and assist their patients sooner.

Large health services companies like CIGNA constantly add new physicians and small practices to their network, which is a long process. CIGNA expands its network by more than 20,000 customers a year – resulting in more than one million pieces of paper that require signatures. In order to reduce the time needed to complete the paperwork associated with these additions, the company switched to Adobe EchoSign’s eSignature solution. As a result, CIGNA decreased the time it takes to add new physicians and practices into its network by more than half.

After seeing success with Adobe EchoSign, CIGNA adopted the service enterprise-wide. With more than 65 million customers worldwide, it is important that the company has enough physicians and offices to meet its customers’ needs.

With Adobe EchoSign, CIGNA can expand its network faster, giving patients access to more resources and providing faster treatment. Switching to an e-contracting process improved CIGNA’s internal operations and customer relationships. By giving customers faster access to healthcare, CIGNA sees notably greater levels of customer satisfaction. Plus, CIGNA experienced significant savings by eliminating paper and postage, all while expanding its green initiative.

This scenario is not only true for CIGNA, but for many health providers. Paperwork is a necessary part of the healthcare industry; however, it should not prevent patients from receiving the care they need, when they need it.

See how Adobe EchoSign helps other healthcare companies improve the contracting process and provide their patients with more resources in less time here.

Loretta Jones, senior marketing manager, Adobe EchoSign

EchoSign Awarded NetSuite SuiteApp of the Year

We are excited to share some news hot off the press from the show floor at NetSuite World.

This week NetSuite recognized Adobe EchoSign as a Netsuite SuiteApp Partner of the Year. Adobe EchoSign for NetSuite brings all of EchoSign’s functionality to NetSuite users and is the only eSignature system with complete integration to NetSuite. For the full scoop on the news, check out the EchoSign blog, here.

Learn more about EchoSign for NetSuite.

Beyond winning games and striving to make it to the playoffs, sports teams also need to focus on business activities. One main area of focus is increasing ticket sales – both for season and suite sales, as well as general ticket sales.

The Atlanta Hawks ticket and suite sales teams always aim to sell face-to-face, but due to the nature of the business, it’s not always possible. The sales teams had to resort to closing deals over the phone, which presented delays. Often, getting a deal signed required several back-and-forth steps through email, fax and printing. Now, with the entire suite and ticket sales team using Adobe EchoSign, salespeople can email contracts to prospects while on the phone with them and have signatures returned in as few as two minutes. Plus, the available tracking mechanisms make it simple to analyze and improve on the sales process by analyzing which contracts are opened or signed, how many contracts were sent out, how many contracts were declined versus how many were signed, and who is sending contracts and when.

With a sales team drowning in paperwork, the Carolina Hurricanes eagerly made the switch to a Web contracting solution to manage its ticket sales process. Sales reps send out contracts via the EchoSign Web applications, and buyers can respond online or via smartphones or tablets, making the process much easier and quicker for customers.  The team saw fast success when it first adopted Adobe EchoSign to renew season tickets, and customers gave positive feedback about the platform’s easy-to-use features.

eSignatures streamline the entire ticket sales process, benefitting both the sales teams and the customers. So far in the 2012 season, the Atlanta Hawks have more than doubled the number of contracts signed as compared to the same time a year ago. Both teams have seen such great results that they’re planning to extend their use of the service.

The new age of Web contracting forever changes the sales process. Watch this video to see how.

Loretta Jones, senior marketing manager, Adobe EchoSign

Sales teams know the value a streamlined contract completion process can have: reduced close cycles, easier post-sales follow-up, and more time to focus on the work of cultivating prospects. Today, Adobe EchoSign announces improved integration features with Salesforce, helping our joint customers close more deals faster and more easily.

Adobe EchoSign for Salesforce version 12 features an improved administration page, with easy-to-follow setup steps and direct links to customization guidelines and documentation. Users can also now easily merge data from Salesforce into their EchoSign agreements before sending them out for signatures. Merged data can come from accounts, opportunities and other objects within Salesforce.

For a full overview of the improved features and capabilities in today’s release of Adobe EchoSign for Salesforce version 12, check out today’s EchoSign post from Mangesh Bhandarkar, group product manager at Adobe.

Like any other industry, the telecommunications industry requires collaboration between several different departments, which naturally results in lots of paperwork.

From the human resources department to business development, paperwork is constantly being filed and tracked. However, it is often difficult to manage so many documents, hindering productivity and causing confusion when the necessary document cannot be found.

Since time is money, companies in the telecom industry cannot afford to spend extra time looking for lost paperwork. An eSignature solution enables departments to complete contracts faster and allows for automatic filing, eliminating the need to track lost documents.

Advantix Solutions – an organization that specializes in optimizing, negotiating and managing complex telecom programs for companies in multiple industries, which results in stacks of paperwork – is a great example. Before Advantix Solutions adopted an eSignature solution, various departments struggled with storing, tracking and securing sensitive documents. After experiencing the drawbacks associated with paper agreements, the team decided to switch to an eSignature solution and determined that Adobe EchoSign was the best fit.

The solution was easily integrated with other Advantix platforms, making it span effortlessly across all departments. The business development team uses Adobe EchoSign during contracting with clients and partners, as it provides verifiable time stamps on non-disclosure agreements. The human resources department uses the eSignature solution slightly differently, relying on Adobe EchoSign to file and store job offer letters and documents involved in the employee review process.

Simple to use, Adobe EchoSign didn’t require advanced training for employees.  Departments were quickly able to use the eSignature solution to its fullest extent. After the switch, Advantix Solutions noticed a significantly shorter contracting process and documents no longer went missing.  It was much easier to provide analysis and management services to customers once all of the necessary documents were stored in one place. Implementing an eSignature solution saves time and helps more companies in the telecom industry provide the best possible service.

How has adopting eSignatures helped your business? We’d love to hear from you.

Loretta Jones, senior marketing manager, Adobe