Adobe Document Services
Insights, trends, news and more.

Posts tagged "IDC"

October 31, 2012

Bridging the Productivity Gap – IDC Video Interview

Looking for more insights from our recent IDC white paper on Bridging the Productivity Gap? Check out this video where Ali Hanyaloglu, senior Acrobat Solutions evangelist, interviews IDC lead analyst and author of the study, Melissa Webster, about some of the research highlights and findings.

The recently released Adobe-commissioned IDC white paper analyzed the current productivity challenges that IT and information workers face in today’s age of digital documents. The study also identifies opportunities for increasing information worker productivity.

With new and improved PDF editing, cloud services integration and enhanced tablet capabilities, Acrobat XI addresses today’s complex document challenges and the problems that compromise the productivity of information workers and IT departments.

Bookmark and Share
3:15 PM Permalink
October 8, 2012

Improving Information Worker Productivity = Big Payoff

IDC recently undertook a large global survey of information workers and IT professionals on behalf of Adobe to better understand the productivity challenges that cost information workers time, and put a dollar value on that unproductive time. The bottom line: conservatively, the cost to an organization of 1,000 employees is nearly $16m a year.

This is a huge cost, but it’s also a tremendous opportunity. As our research shows, time wasted on unproductive tasks adds up to a 21.3% hit on the organization’s overall productivity. Addressing the time wasters would be equivalent to adding 213 employees in a 1,000 person organization – employees who could be out selling and supporting customers, designing and building new products, innovating and driving the business forward.

We’ve seen plenty of investment in business process improvement over the past few years, but most of these efforts are aimed at re-engineering or automating business processes that are system-to-system, or system-to-human. Our research findings on information worker productivity suggest that organizations need to place similar emphasis on improving individual productivity and human-to-human business processes.

There’s some evidence that executives in many organizations are recognizing the importance of information worker productivity. IDC’s CIO survey research shows productivity is a top priority this year. But where to start?

A surprising finding in our survey is that information workers spend a very large percentage of their time working with documents in one way or another – researching and gathering information for documents, creating, merging edits and comments from multiple reviewers into a single revision, managing the document approval process and obtaining approvals and signatures, and dealing with forms and forms data. As it turns out, quite a bit of this time is spent dealing with a variety of frustrations and challenges. It’s no one single thing – it’s a whole slew of time wasters that fall broadly under personal productivity and collaboration.

We think the challenges working with documents are only increasing as employees increasingly work on the go using smartphones and tablets in addition to their PCs, and collaborate with people outside the organization. And not just for information workers: the growing needs around mobility and external collaboration are also creating new challenges for IT around security and risk management, so we believe the time is now to address document-based productivity issues.

Does your organization have a program underway to improve information worker productivity? If so, what steps are you taking? If not, what’s holding you back?

Read more in the full IDC white paper, here.

Melissa Webster, program vice president, IDC

Follow Melissa Webster on Twitter: mwebster_idc

 

 

Bookmark and Share
8:57 AM Permalink
October 4, 2012

Bridging the Document Productivity Gap [INFOGRAPHIC]

In conjunction with this week’s announcement of Adobe Acrobat XI, we asked IDC’s Melissa Webster to take a closer look at the document-based challenges information workers and IT professionals face on a daily basis. The research resulted in a global IDC white paper that examined how productivity, collaboration, device and security issues have a significant impact on organizations. We’re calling this the “Document Productivity Gap.” The infographic below illustrates the top findings in the white paper.

Acrobat addresses the problems that compromise the productivity of information workers and IT departments.  As CMSWire’s David Roe wrote this week, “The features have been built around actual enterprise needs.” Reporters from InformationWeek, eWeek, TechCrunch and PC World and more also reported on the white paper this week.

You can read the report in full here.

Bookmark and Share
8:59 AM Permalink

Ask a question


Acrobat XI Pro
Experience the full power of PDF with Acrobat XI.

Upgrade from

US $ 199 00 Buy

Free trial

or call 800-585-0774

Acrobat XI Standard

Acrobat XI Standard
Get what you need to get the job done right.

Upgrade from

US $ 139 00 Buy