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Posts tagged "IT"

June 9, 2014

A New Era for IT

blog_GeoffreyMoore[1]

Is your IT department stuck somewhere between the old era of IT and the new ? If so, you’re not alone. Business is becoming increasingly digital with mobile devices, web applications and cloud computing. IT must now develop systems focused on accelerating new business processes. New IT breaks from the old model of ‘systems of record’ to a new model focused on a system of engagement.

Systems of engagement turn computing power inside out, directing it away from data and records and pointing it squarely at the user experience. These new systems design processes that allow for greater efficiency and effectiveness, removing bottlenecks created from the old systems of record.

Accordingly, as the volume of business transactions and contractual commitments continues to escalate, a bottleneck has been created in companies that still use manual signatures. Manual signatures slow down processes and add cost without adding value. Electronic signatures are a perfect example of a digital solution that has significant business benefits and propels a company into the new era of committed user experience.

Geoffrey Moore, renowned author (Crossing the Chasm), speaker, and business advisor explains in a new whitepaper titled “Electronic signatures: Removing the last bottleneck to productive digital transactions” how every business activity is being transformed by digital interactions, especially electronic signatures. This is forcing industry after industry to confront the technology adoption life cycle once again.

Moore takes a look at electronic signatures from an IT perspective, discussing the lines of business that have high contract volume and would benefit from implementing e-signatures the most – sales, sales operations, HR and finance.

We invite you to check out his excellent whitepaper here. Our VP of EchoSign, Jon Perera, interviewed Moore to ask him about the technology adoption life cycle and how businesses can successfully usher in the new era of IT. Watch the video here.

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April 2, 2014

Support for Office 2003 Ending

Along with our previous announcement regarding the Microsoft Windows XP operating system, Adobe will soon be ending support of Office 2003 with Acrobat Standard X and XI and Acrobat Pro X and XI. This is in conjunction with Microsoft ending their support of Office 2003 on April 8, 2014. The next official quarterly update for these Acrobat versions (which is expected May 2014) will be the last ones tested on and released for Office 2003. Once that quarterly update is released, Adobe’s official support for Office 2003 will come to an end too.

As with Windows XP,  you can continue to install and/or use Acrobat with Office 2003 if you wish to, even after the official support ends. But again, this means that any updates or patches for Adobe Acrobat will no longer be tested or supported with Office 2003. In addition, Adobe will not provide technical support for problems specific to running Acrobat with Office 2003. This is also applicable to our enterprise customers who have purchased maintenance/upgrade and support plans, and/or have a contract that entitles them to maintenance/upgrade and support from Adobe.

You can find information on Microsoft’s Office lifecycle here. Or if you have questions for us or the wider community of users and experts, you can post those to the community forums for Adobe Acrobat. Adobe Acrobat continues to integrate with Microsoft software in many useful and powerful ways. If you’d like to check on which versions of Microsoft Office your installation of Acrobat works with, head on over to the compatibility matrices here.

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February 28, 2014

Support for Windows XP is ending soon

August 24th, 2001. What’s so significant about this date? On that day in history, Microsoft released to computer manufacturers the bits and bytes for Windows XP. Now after almost 13 years (which is a lifetime in this business!), Microsoft will be ending their support for Windows XP – officially, on April 8, 2014.

In conjunction with this date, Adobe will soon no longer be able to support the Windows XP operating system with Adobe Reader X and XI, Acrobat Standard X & XI and Acrobat Pro X & XI. The next official quarterly update for these Adobe Reader and Acrobat versions (which is expected May 2014) will be the last ones tested on and released for Windows XP. Once that quarterly update is released, Adobe’s official support for Windows XP will come to an end too.

Now, it’s important to note, that you can continue to install and/or use Adobe Reader and Acrobat on Windows XP if you wish to, even after the official support ends. But again, this means that any updates or patches for Adobe Reader and Acrobat will no longer be tested or supported on Windows XP. In addition, Adobe will not provide technical support for problems specific to running Adobe Reader or Acrobat on Windows XP. This is also applicable to our enterprise customers who have purchased maintenance/upgrade and support plans, and/or have a contract that entitles them to maintenance/upgrade and support from Adobe.

You can find information on Microsoft’s Windows lifecycle here. Or if you have questions for us or the wider community of users and experts, you can post those to the community forums for Adobe Acrobat. Adobe Acrobat continues to integrate with Microsoft software in many useful and powerful ways. If you’d like to check on which versions of Microsoft Office your installation of Acrobat works with, head on over to the compatibility matrices here.

So long, Windows XP! But it’s time for all of us to invest our energies in newer technologies and deliver amazing products and experiences with them.

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January 14, 2014

Latest Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.06) and Adobe Reader and Acrobat X (10.1.9). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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October 23, 2013

Save with the Adobe® Acrobat® — Buy 6 for the Price of 5 TLP promotion

The Acrobat XI Family is a simple and powerful tool for you and more importantly, for your users. You need advanced security, lower costs, and easier management. Your users need a way to do more with PDF documents. Adobe Acrobat XI makes it all possible. By purchasing Acrobat XI, you get fewer program updates, improved Microsoft integration and guaranteed support coverage.

Until December 27, 2013, you can save money by purchasing six Acrobat XI licenses for the price of five of either Pro or Standard through the Adobe Transactional Licensing Program.

For more details on this promotion, contact your participating Adobe authorized reseller to learn more about how you can take advantage of this limited‐time offer.

*Limit two six‐license purchase per company

TLP promo

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September 10, 2013

Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.04) and Adobe Reader and Acrobat X (10.1.8). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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