Is your IT department stuck somewhere between the old era of IT and the new ? If so, you’re not alone. Business is becoming increasingly digital with mobile devices, web applications and cloud computing. IT must now develop systems focused on accelerating new business processes. New IT breaks from the old model of ‘systems of record’ to a new model focused on a system of engagement.
Systems of engagement turn computing power inside out, directing it away from data and records and pointing it squarely at the user experience. These new systems design processes that allow for greater efficiency and effectiveness, removing bottlenecks created from the old systems of record.
Accordingly, as the volume of business transactions and contractual commitments continues to escalate, a bottleneck has been created in companies that still use manual signatures. Manual signatures slow down processes and add cost without adding value. Electronic signatures are a perfect example of a digital solution that has significant business benefits and propels a company into the new era of committed user experience.
Geoffrey Moore, renowned author (Crossing the Chasm), speaker, and business advisor explains in a new whitepaper titled “Electronic signatures: Removing the last bottleneck to productive digital transactions” how every business activity is being transformed by digital interactions, especially electronic signatures. This is forcing industry after industry to confront the technology adoption life cycle once again.
Moore takes a look at electronic signatures from an IT perspective, discussing the lines of business that have high contract volume and would benefit from implementing e-signatures the most – sales, sales operations, HR and finance.
We invite you to check out his excellent whitepaper here. Our VP of EchoSign, Jon Perera, interviewed Moore to ask him about the technology adoption life cycle and how businesses can successfully usher in the new era of IT. Watch the video here.