June 26, 2013
Within Europe and indeed elsewhere, digital signature technology is a valuable tool for conducting secure transactions via electronic documents. For years now, Adobe has invested in making such technology readily available to all citizens through the free Adobe Reader and Acrobat. This includes working with the European Telecommunications Standards Institute (ETSI) to develop the technical specification for PDF Advanced Electronic Signature (PAdES) – that was incorporated into Adobe Reader and Acrobat in 2009 – and developing the Adobe-Approved Trust List (AATL). The AATL that is also part of the hundreds of millions of instances of Adobe Reader and Acrobat out there today helps ensure qualified certificates issued by Certification Service Providers can validate digital signatures without having to always manually import and manage certificates (although that option is still possible).
The Standards team at Adobe see the next logical step of this technology to be the integration of the EU Trust List into Adobe Acrobat and Reader software. To help explain this to our customers and followers, and what ETSI’s June 19 announcement of Trusted Lists means, check out this article written by Adobe’s Steve Gottwals, Group Product Manager and John Jolliffe, Senior Manager for European Government Affairs.
As always, if you have any comments or questions, please let us know.
June 21, 2013
In the Adobe Reader and Acrobat 11.0.03 patch, we introduced the signature field detection capability which identifies documents that the user may need to sign. Unfortunately, the signature field detection algorithm is finding some false positives and displaying the signature field detected message when it should not. We have been following the discussions on our user forums, and understand the inconvenience it has caused for some users who encountered falsely identified documents. We do apologize.
Users can quickly hide the message bar that appears for a document by clicking the icon on the left of the message bar. IT professionals and others familiar with working with registry settings can follow the instructions provided in the version 11.0.3 release notes to disable this message.
We are diligently working on improvements for the signature field detection accuracy. We are also planning to add the ability for users to turn off the signature detection message more easily. We hope to bring the improvements to you soon. Stay tuned.
9/10/13 UPDATE: The auto-detect signature field feature is disabled by default. Please see 11.0.04 Update Release for more info: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0.04.html#elevenzerozerofour
Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.
The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.
You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.
June 14, 2013
June 15, 2013 marks a major milestone for Adobe — it was on this date 20 years ago that PDF and the Acrobat family of products first shipped and changed the world of documents forever. From the engineers and the customer service teams, to our partners and the community experts, we give our thanks to everyone that has been a part of this success story. Our gratitude is particularly dedicated to the millions upon millions of Acrobat, Adobe Reader and Acrobat.com customers who continue to inspire and motivate us to push the boundaries of how this technology can solve real-world document challenges. Here’s to many more of years of continued innovation and leadership. We are excited for you all to be a part of it. Thank you.
June 12, 2013
After the massive earthquake and tsunami that hit Japan in 2011, the Tokyo suburb of Matsudo re-committed itself to ensuring the security and availability of its information. Accordingly, the city is implementing a virtual desktop environment and standardizing on the latest version of Adobe Acrobat. Matsudo officials chose Adobe Acrobat for generating PDF files because of its reliability, security, and compatibility with VMWare View virtualization.
“Whether on old desktops or new thin clients, everyone can use the same rules on Acrobat,” says Tokuichi Tobari, chief director of IT implementation in Matsudo’s Planning and Coordination Department. “By standardizing on Adobe Acrobat as our PDF software, we can make sure that everyone is using the same type and version of software, making it extremely effective to have a consistent security policy within the organization.”
Acrobat is also accelerating the city’s move to a paperless environment, which raises efficiencies while reducing costs. Acrobat is used to reliably deliver documents, including applications and authorization forms, as PDF files on the Internet. Any individual with Adobe Reader can view the documents at any time on personal devices.
Finally, Acrobat reduces total cost of ownership. The city of Matsudo signed an enterprise license agreement for Adobe Acrobat, which reduces the cost of individual licenses and enables efficient software deployment and updates.
Learn more about the city of Matsudo and the benefits it yields from Adobe Acrobat.
May 17, 2013
You’re an IT professional. You’re responsible for ensuring software deployment happens correctly, securely and consistently. You may be responsible for configuring and then locking down what users can do on their machines. You may even be responsible for making sure the boss can update their “I like to appear in the background on TV” fan page wherever they may be. If all that sounds like your area of expertise (although you might want to find someone else to help with your bosses online and public habits), and if Adobe Reader XI and Acrobat XI are on the list of software applications that need to be installed on several (sometimes tens of thousands) desktops, then you need to get to know the Adobe Customization Wizard. The Customization Wizard allows you to configure and lockdown the Adobe Reader XI* and Acrobat XI* installation options prior to deployment via a simple UI. Sure, you could tweak installation tables and plist files, but this free tool makes all that work so much easier and faster. What kind of options are we talking about here? Not just things like pre-accepting the license agreement, or which features get installed, but also powerful controls such as configuring and locking down the many application security controls, tweaking preferences, including custom Actions and Tool Sets, determining how the software should be updated, and much more.
You can get all the juicy details on the Customization Wizard from the documentation that is part of the Enterprise Toolkit for the Acrobat family. Speaking of updates, the Customization Wizard was just updated itself with numerous bug fixes for installation configuration to help deployments go that much smoother. You can download the Customization Wizard for Windows and Mac OS X. If you have any questions about Customization Wizard, then feel free to send us a comment here or better yet, post to the Acrobat and Reader Enterprise Deployment forum. * Customization Wizard is also available for Adobe Reader X and Acrobat X too. If you need to configure those versions, please use the version of Customization Wizard specific to that Acrobat family version.