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Posts tagged "Windows"

April 2, 2014

Support for Office 2003 Ending

Along with our previous announcement regarding the Microsoft Windows XP operating system, Adobe will soon be ending support of Office 2003 with Acrobat Standard X and XI and Acrobat Pro X and XI. This is in conjunction with Microsoft ending their support of Office 2003 on April 8, 2014. The next official quarterly update for these Acrobat versions (which is expected May 2014) will be the last ones tested on and released for Office 2003. Once that quarterly update is released, Adobe’s official support for Office 2003 will come to an end too.

As with Windows XP,  you can continue to install and/or use Acrobat with Office 2003 if you wish to, even after the official support ends. But again, this means that any updates or patches for Adobe Acrobat will no longer be tested or supported with Office 2003. In addition, Adobe will not provide technical support for problems specific to running Acrobat with Office 2003. This is also applicable to our enterprise customers who have purchased maintenance/upgrade and support plans, and/or have a contract that entitles them to maintenance/upgrade and support from Adobe.

You can find information on Microsoft’s Office lifecycle here. Or if you have questions for us or the wider community of users and experts, you can post those to the community forums for Adobe Acrobat. Adobe Acrobat continues to integrate with Microsoft software in many useful and powerful ways. If you’d like to check on which versions of Microsoft Office your installation of Acrobat works with, head on over to the compatibility matrices here.

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7:03 PM Permalink
February 28, 2014

Support for Windows XP is ending soon

August 24th, 2001. What’s so significant about this date? On that day in history, Microsoft released to computer manufacturers the bits and bytes for Windows XP. Now after almost 13 years (which is a lifetime in this business!), Microsoft will be ending their support for Windows XP – officially, on April 8, 2014.

In conjunction with this date, Adobe will soon no longer be able to support the Windows XP operating system with Adobe Reader X and XI, Acrobat Standard X & XI and Acrobat Pro X & XI. The next official quarterly update for these Adobe Reader and Acrobat versions (which is expected May 2014) will be the last ones tested on and released for Windows XP. Once that quarterly update is released, Adobe’s official support for Windows XP will come to an end too.

Now, it’s important to note, that you can continue to install and/or use Adobe Reader and Acrobat on Windows XP if you wish to, even after the official support ends. But again, this means that any updates or patches for Adobe Reader and Acrobat will no longer be tested or supported on Windows XP. In addition, Adobe will not provide technical support for problems specific to running Adobe Reader or Acrobat on Windows XP. This is also applicable to our enterprise customers who have purchased maintenance/upgrade and support plans, and/or have a contract that entitles them to maintenance/upgrade and support from Adobe.

You can find information on Microsoft’s Windows lifecycle here. Or if you have questions for us or the wider community of users and experts, you can post those to the community forums for Adobe Acrobat. Adobe Acrobat continues to integrate with Microsoft software in many useful and powerful ways. If you’d like to check on which versions of Microsoft Office your installation of Acrobat works with, head on over to the compatibility matrices here.

So long, Windows XP! But it’s time for all of us to invest our energies in newer technologies and deliver amazing products and experiences with them.

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6:59 PM Permalink
June 21, 2013

Adobe Reader and Acrobat Cleaner Tool update now available

Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.

The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.

You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.

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5:56 AM Permalink
January 15, 2013

Adobe Acrobat XI SDK Now Available for Free Download for Windows & Mac OS

We are pleased to announce that the Adobe Acrobat XI SDK (Software Development Kit) for Windows and Mac OS is now available as a free download from the Acrobat Developer Center . The SDK is a set of tools and documentation that help developers automate, extend, integrate and interact with Acrobat and Adobe Reader software through JavaScript, AppleScript, plug-ins and Interapplication Communication. This overview is a great introduction to what the Acrobat SDK can do.

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