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May 27, 2009

Acrobat.com Presentations - Create and Share Collaborative Presentations Online

Adobe just released a preview of Acrobat.com Presentations, a new online service that lets people easily create and collaborate on presentations. Just like Adobe Buzzword has changed the way the industry thinks of word processing online, Presentations will likewise transform how presentations are authored and shared.

The Acrobat.com Presentations service is available for free sign-up as public beta on Adobe Labs at http://labs.adobe.com/technologies/presentations.

May 11, 2009

Captivate on Mac Beta!

It's official, Adobe Captivate, the award winning demonstration and simulation authoring environment is coming to the Mac. This has been a long standing request of Captivate (and RoboDemo) users and now its becoming a reality.

The Captivate team is looking for beta testers interested in demoing the Mac version. To learn more and to apply for the beta, visit the Captivate team blog:
http://blogs.adobe.com/captivate/2009/05/the_beta_for_captivate_on_mac.html

February 16, 2009

Running Our Employee Meeting Over Connect Pro = Major Cost Savings

Once a quarter, we have an employee all hands meeting that usually takes place down the street from Adobe HQ in a large civic auditorium. During these employee meetings, our team uses Connect Pro to broadcast the event to remote participants, and also archive the session.

Continue reading "Running Our Employee Meeting Over Connect Pro = Major Cost Savings" »

February 2, 2009

Streamlining the Sales Cycle with Connect Pro

In these tough economic times companies are looking for ways to do more with less and ensure that they're getting the most out of their workforce. Given that the Sales department is the key revenue center for most companies, it is critical that the sales team is able to to be as streamlined as possible across all facets of their jobs. This includes getting trained on projects, interfacing with prospects, upselling current customers, and a whole lot more. Since this seems to be such an area of focus for organizations of all sizes and in all sectors, we decided to focus this month on ways to integrate Connect Pro in the selling process.

Continue reading "Streamlining the Sales Cycle with Connect Pro" »

January 31, 2009

The real reason I bought a Playstation 3

As many of you know Connect Pro is a Flash based application, and runs in any browser that supports Flash Player 8 or higher. I thought it would be fun to show you a short video showing Connect Pro running on the Playstation 3, which actually runs a version of Flash Player 9, it works really well, almost everything that is supported via a desktop based browser also works as expected on the Playstation. However the folks at Sony don't appear to have enabled support for audio / video device capture so you can't use the Connect Pro VoIP or Camera capabilities, but you can see other people via video and hear them via VoIP.


The quality of the video I captured isn't the best, if anyone has some advice regarding better ways to capture screen recordings from the Playstation then please let me know.

I asked my son Tom to demonstrate the whiteboard and camera features by Connecting from another computer, as you can see Connect Pro is so straight forward to use even my five year old knows how to use it! :)

January 20, 2009

Adobe eLearning Suite

On this day of historic inaugurations, you may have missed that Adobe announced the inaugural version of the Adobe eLearning Suite today (as well as the Technical Communication Suite 2). The eLearning Suite combines the best of Adobe's eLearning authoring tools including a completely new version of Captivate, version 4), Presenter 7, Soundbooth CS4, and extended products such as a version of Flash Professional CS4 with Flash Quiz Interactions and Dreamweaver CS4 with Course Builder Extensions.

We've put together an FAQ on ConnectUsers.com to help Connect Pro customers learn more about the eLearning Suite.

December 11, 2008

Call for Submissions: Community Gallery

One of the new features on our community site ConnectUsers.com you may have noticed is the Community Gallery. This is a space where community members can share recorded meetings, Presenter presentations, Captivate demonstrations, and anything else Connect Pro related.

The gallery will become a great way for community members to learn from one another by seeing how others are using the product and hopefully it will spark new ideas for how the product can be used. But in order for the gallery to be successful, we need great content.

That's where you come in. If have a presentation or meeting recording that other community members can benefit from or that you are particularly proud of, we'd love to feature it in the Community Gallery. If you are interested, drop us a line using our Gallery Submission Form and let us know that you are interested in contributing.

Looking forward to seeing your amazing examples,
David

November 25, 2008

Connect Pro December Webinar Series

Two of our partners are conducting a series of webinars on how to better use Connect Pro. Ian Justin, VP of Technical Sales and co-founder of GetConnect, and Jacquie Beck, SVP of eLearning at Brookwood, will be conducting a 3 part Connect Pro Webinar Series December 2, 9, and 16, 2008. Register today and learn from some Connect Pro pros:

December 2nd: Video, Voice and Streaming Best Practices:

http://www.brookwood.com/Newsletter/connectwebinar_dec2

December 9th: Branding, Customization and Self-Registration with Events:
http://www.brookwood.com/Newsletter/connectwebinar_dec9

December 16: Tracking Content with the New Reporting Engine, Large Events and Seminar Rooms:
http://www.brookwood.com/Newsletter/connectwebinar_dec16

November 14, 2008

Join us on Linked In

If you are a user of the social networking site LinkedIn and haven't joined the Connect Pro Users Group, come and join us. The more people who are in the group, the more valuable a resource it will become to the Connect Pro community. As the community grows, you will be able to find colleagues who may be in similar industries or geographically near and it will help us at Adobe understand where our users are clustered, what kinds of roles you have in your organizations, etc.

Join the Connect Pro Group on LinkedIn today:
http://www.linkedin.com/groups?about=&gid=718517

November 11, 2008

Adobe in Technical Communications and eLearning Blog

A few months ago, RJ Jácquez, Senior Product Evangelist for the Adobe Technical Communication Suite and Adobe eLearning Solutions started a blog which has quickly become a favorite of professionals in those fields. If you haven't yet, I encourage you to check it out and get to know RJ. He has a wealth of knowledge and is always ready and willing to help.

http://blogs.adobe.com/rjacquez

October 9, 2008

Connect Pro MP3 Player

Alistair from our team recently posted a new Connect Pro meeting room asset: a flash-based MP3 player that will automatically stream music to all participants.

While a host can upload an MP3 file to a Connect Pro meeting room without the need for a player, that music is synchronized. This means that individual participants have no control over that music.

This flash-based music player streams MP3 files to each individual participant. This gives everybody the ability to pause the song, mute the sound or even change the track. The tracks that he's added are all royalty free - which means you won’t be hearing any of your favorite music. An XML file accompanies the SWF where you can add or change as many music tracks as you'd like. Simply open the XML file in a text editor and add some pointers to MP3 files that you've uploaded to a Connect server.

The MP3 Player is available on the Connect Pro Exchange.

August 26, 2008

Adobe eLearning Challenge Announced!

The first Adobe eLearning Challenge has just been announced!

The contest started today and we are looking forward to receiving many great entries in a variety of different categories! Prizes include a full copy of CS3 Web Premium, free registration to the Adobe Learning Summit, a spot at the summit to talk about your entry, and $1000 towards the travel cost to the Summit in San Jose.

Visit http://www.brickfish.com/Lifestyles/eLearningChallenge to learn more about the contest, review contest categories, and how to submit your entry.

You can enter avi-based screen recordings of your engaging projects, a video of yourself talking about how Adobe tools help you solve your eLearning challenges, a screenshot with description, or a story about your projects and your use of Adobe tools.

Good luck! We look forward to seeing your Presenter content, recorded meetings, and stories about how you are taking Connect Pro beyond where we even imagined.

July 31, 2008

Saving the world one meeting at a time

Over the past several months the global oil costs have increased day by day. Finally we are starting to see the price soften as the our behavior changes to adjust the radical travel cost shifts we have seen over the past few months. Personally it certainly impacted my choice for my daily commuting choice when relocating to the bay area recently and also our choice of vehicle rather than our previous family friendly yet carbon overloaded SUV although I wasn't quite ready to go hybrid just yet, I suspect next time around we might.

I remember back in October last year hearing Gartner's top strategic IT issues for 2008 I was not completely convinced that the Green IT theme was prime time, now I'm thinking how wrong I was.

Air travel costs are spiraling upwards, my partner recently bought a ticket for $300 to go to England, the tax was $800, $600 of the tax were actually hidden fuel surcharges. Many think the airline industry will never be the same again

Recently The Economist released an interesting report into managing your companys carbon footprint. In this report web conferencing was seen as the most popular way of carbon footprint reduction partly because the impact is so easy to measure (mental note to self, we should produce a syncswf to illustrate this) Further more we collectively have the opportunity for major improvements as 59% of organisations said almost no one works from home on a regular basis. Despite the enthusiasm for web conferencing companies appeared reluctant to mandate use of these technologies with 9% of organisations surveyed prepared to take that line with external meetings, this increased to 22% when related to internal meetings, however this figure rose to 46% when voluntary targets were proposed.

I plan to learn and share more of this area of using web conferencing to help reduce your personal and professional carbon footprint in the mean time I encourage everyone to play there part and help save the world one meeting at a time.

June 25, 2008

New to the team

In my first post, I wanted to quickly introduce myself to the Acrobat Connect Pro community.

My name is Mark Blair, some folks may know of me through my work for Adobe, Macromedia and Allaire in Asia Pacific over the last 8 years. I held various roles over the years including Technical Director, running Consulting in the Pacific and leading our server initiatives in the Asia Pacific region. All of these roles were obviously field based with a heavy technical sales focus. I’m looking forward to putting that field knowledge and experience to good use in my role in the Connect Pro product team. As part of me taking the role I relocated to San Francisco from Australia with my family.

My focus in the Connect team is on developing the appropriate partnerships to bring new capabilities to Connect and expose Connect to new markets. I’d be interested to hear feedback in this area as I begin to get up to speed with my new role at Adobe.

May 6, 2008

Connect Pro 7 is here!

We've been using Connect Pro 7 internally at Adobe for a while, and I've been able to take advantage of some of the great new features.....

Continue reading "Connect Pro 7 is here!" »

March 4, 2008

Contribute to an eLearning book about using Connect Pro

Hi folks,

We have the opportunity to insert a range of tips for creating flash-based eLearning in forthcoming eLearning book, and Connect Pro is one of the categories. If you have some ideas of tips to submit, that will flesh out our section of the book. See the link below to submit your training with Connect Pro tip by this Thursday!

http://www.elearningguild.com/surveys/?sid=107

July 10, 2007

How we use it- Employee Meetings

Two weeks ago, Adobe had its quarterly employee meeting. Because of our large employee base in San Jose, we hosted the all-hands meeting from a nearby auditorium that seats over 1500 people. We also have multiple other sites and countless remote employees, so Acrobat Connect Pro comes in very handy in order to reach these employees. Webcasting our employee meetings makes obvious sense, but it also comes with some challenges. These quarterly meetings often include live software demos, videos, and multiple presenters, all packed into a 1 1/2 hour production that has an audience of more than 5000 people.

Because we are working at a live event outside of our normal conference rooms, we need to work with the production crew that produces the event to get the camera and audio feeds. In order to broadcast these feeds out through Acrobat Connect, we set up a desktop PC backstage with a video/audio capture card. This works great to capture the live production cameras along with the PA audio. During the employee meetings, there are also many great live demos of up and coming products. To capture these, we simply have the live demo team login into the Acrobat Connect Meeting Room, and then share their desktop before their demo.

Because there are multiple agenda items and presenters, we create separate layouts for each agenda item, so we can stay organized and also follow the flow of the event. This works well, especially when we are switching from a layout that features a flash video to a layout that features a presenter going over some slides. No need to scramble when you can customize all of the layouts ahead of time with their own names and in the order of the agenda. After all the layouts are setup, we upload all the finished slides and converted videos into the content library for easy access.

As for the demos, we used the "screen sharing in prepare mode" trick I wrote about a few entries ago. This helps the event run flawlessly, because the last thing on a live demo presenter's mind is to share the screen over Acrobat Connect when you are in front of more than 1500 people!

In addition to the production of the show, the way the event and meeting room is setup is equally important. Because this is a confidential employee meeting, security over Acrobat Connect is crucial. To address the need for security, we use the event module to invite our remote employees who need to view the event over Acrobat Connect. This way, we won't have to worry about accepting any unregistered guests. If they weren't invited, they won't be let in to the meeting room. It is also very easy to add attendees on the fly using the enterprise manager. All they need is the link and their own personal login, so I don't need to worry about being a gate-keeper, Acrobat Connect Pro does it for me.

With any large event, there are always some surprises involved. This particular meeting had a presenter change at the last minute and a live demo from a remote site. Easy enough. We just changed the name of the new presenter's layout, and changed the title slide and reloaded it into the content library. For the remote demo presenter, we had him login to the meeting room and share his desktop. We had our PC send the VGA signal to the production crew so they could broadcast the Acrobat Connect Meeting to the live audience over the projector screens and used the Full screen toggle for a crisp, live demo experience. The remote demonstration looked great on the big screen in front of more than 1500 people!

A live broadcast of an employee meeting is very valuable, but even more valuable is the archive that we capture. Because we use multiple layouts, the archive can be divided into a table of contents, and easily navigated for later viewing. Also, we can set access permissions for these archives, so employees are required to login to Acrobat Connect Pro in order to view them. If we need to take the archive down at any time, we can just take away all the viewing permissions for that particular piece of content.

In summary, it's easy to broadcast these large events using Acrobat Connect Pro. All you need is a PC with an internet connection and an A/V capture card, some content, and an A/V feed from the PA system or a production crew. Below is a screenshot from our last employee meeting.

RM


employeemeetingshot.jpg

March 7, 2007

How are you using Connect?

We'd love to hear about how you, our users, are using the product in your work/play/etc... Please feel free to provide your experiences in the comments!

Additionally, please let us know if you have topics you'd like to see covered on this blog.

March 6, 2007

DST Reminder for Licensed Connect/Breeze Customers

This is a reminder for any licensed (on-premise) customers of Connect or Breeze: please see the following Adobe Technote for instructions on how to update your server to address the changes in DST this year:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400581

All hosted customer accounts are being addressed by Adobe, and no further action is required.

PDF Conference Gets Connected

The PDF Conference, hosted by Carl Young, is embracing Adobe Connect to reach a larger audience this year for its upcoming conference.

“By moving to an online event, I can offer the same great PDF insights to more people at a lower cost,” says Young.

You can read more about the upcoming event here

February 23, 2007

Shortcut for entering other people's Connect personal meeting rooms

Here is a simple script you can add to your browser (FireFox or IE) that pops-up a dialog box to enter only the name of the room, not the entire server path. No more having to type in the full URL.

So for example, my personal meeting room is my.adobe.acrobat.com/dave and everyone else's here at Adobe also starts with "my.adobe.acrobat.com/". With this shortcut I can just type what comes after the /. That's a savings of 21 keystrokes! What a magical time we live in. Productivity galore.

Alright, enough preamble. Here's how to do it:


IE:
1. Create a new bookmark for your Connect server. Note that if you are on our hosted service, this URL will something like yourcompanyname.acrobat.com. If you are a licensed customer it will be whatever your account adminstrator chose.

2. Right click on the bookmark, select "Properties".

3. On the General tab, rename it to "Connect to a Room" or whatever.

4. On the Web Document tab, paste the following into the URL field, and be sure to alter the placeholder URL path I have below with your server path:

javascript:(function(){q=document.selection.createRange().text;if(\!q)q=prompt(' Enter Acrobat Connect Room ID:',''); if(q)location.href='http://yourservername.whatever.com/'+escape(q);})()

Note: IE 6 will tell you that there's no program to handle javascript. Say "Yes" to keep it anyway

Firefox:

1. Create a new bookmark for Connect server. As mentioned in the IE instructions above, if you are on our hosted service, this URL will something like yourcompanyname.acrobat.com. If you are a licensed customer it will be whatever your account adminstrator chose.

2. Right click on the bookmark, select "Properties".

3. In the Name field, rename it to "Connect to a Meeting Room" or whatever you like.

4. Paste the following into the Location field, and alter the placeholder URL to your actual URL:


javascript:(function(){q=document.getSelection();if(!q)q=prompt(' Enter Acrobat Connect Room ID:'); if(q)location.href='http://yourservername.whatever.com/'+escape(q);})()

February 13, 2007

"Connecting" On Valentine's Day...

Traveling on Valentine's Day? Surprise your loved one with a live or pre-recorded Valentine's e-card using Acrobat Connect Professional. By taking advantage of the product's flexibility and customization capabilities, you can use the Camera and Voice pod along with an Adobe Presenter presentation to make a customized e-card to share with that special someone.

Other ways you can use Acrobat Connect Professional to send a Valentine's Day Message:

* Create a special room background by uploading a jpeg or swf (1024X670)
* Share Pictures through the share pod
* Set the mood with a song by uploading one in the share pod
* Make plans together for a post Valentine's date by sharing your screen and searching Yahoo! local.
* Have your kids draw a Valentine's day card using the whiteboard feature.

The only thing Acrobat Connect Professional can't do is order flowers (yet...)!

(This helpful tip brought to you buy Ryan Monger (aka. Cupid), who works on Conferencing Services at Adobe and saves relationships worldwide)

December 5, 2006

Get Connected...

I speak for the entire product team when I share our excitement around the immediate availability of the Adobe Connect product line, including Acrobat Connect Professional.  You can read the full press release here.  This release was driven by a tremendous amount of customer feedback, so we look forward to hearing about your experiences and success with this latest version.

To recap on what's inside the release, the Adobe Connect product line is the evolution of the former Adobe Macromedia Breeze products, which includes the following products:

  • Adobe Connect Professional (Breeze Meeting)
  • Adobe Connect Training (Breeze Training)
  • Adobe Connect Events (Breeze Events)
  • Adobe Connect Enterprise Server (Breeze Communication Server)
  • Adobe Presenter (Breeze Presenter)

Here are some helpful resources if you are interested in learning more about what's new in this release: