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Adobe Reader 8.1.1 FAQs

This page attempts to answer some of the Frequently Asked Questions related to Adobe Reader 8.1.1 for Linux and Sparc Solaris. If your specific question is not answered here, please post a comment with your question and we will try to address your query.

  1. Is there a version available for Solaris x86 platform?
    Adobe Reader is currently available on the following flavors of Unix: Linux (8.1.1), AIX (7.0.9), HP-UX PA-RISC (7.0.9) and Sparc Solaris (8.1.1). There is currently no version available for Solaris x86 platform. Adobe shall let the user community know in case there is a plan to support Solaris x86 in a future release.
  2. On starting acroread, a dialog box pops up “Unable to find the HTML rendering library (libgtkembedmoz).”

    This happens if acroread was unable to find libgtkembedmoz.so and related component files on your system.

    GNOME Help (aka Yelp) also uses these libraries for displaying the HTML content. To find out if your system has libgtkembedmoz.so, check the output of the following command:

    ldd `which yelp` | grep libgtkembedmoz

    If this returns a valid folder name, set the Adobe Reader preference at “Preferences > Internet > libgtkembedmoz Folder” to the returned folder name (see screenshot below). If this does not work for you or your desktop environment is non-GNOME based, then try one of the following:

    • Check to see if you have XULrunner installed (you can install the latest XULrunner from here), and find the folder containing libgtkembedmoz.so in the XULrunner installation. Set this folder in the “Preferences > Internet > libgtkembedmoz Folder” preference in Adobe Reader.
    • Check to see if you have Mozilla web-browser installed. Make sure the Mozilla installation is based on GTK 2+ (you can install GTK 2+ based Mozilla from here). Find the folder containing libgtkembedmoz.so in the Mozilla installation. Set this folder in the “Preferences > Internet > libgtkembedmoz Folder” preference in Adobe Reader.
    • For debian based distributions you can install libxul0d from here, and find the folder containing libgtkembedmoz.so in the libxul0d installation. Set this folder in the “Preferences > Internet > libgtkembedmoz Folder” preference in Adobe Reader.

    If you’re still not able to fix this, please post a comment to this page with the details and we will try to help you. Also refer FAQ item no. 10 below.

    Note: On 64-bit systems you need a proper installation of 32-bit XULRunner, Firefox or Mozilla. Copying only 32-bit libgtkembedmoz.so is not sufficient.

    libgtkembedmoz setting in the preference pane

    [This launch-time Alert has been suppressed in Adobe Reader 8.1.2]

  3. What is libgtkembedmoz.so and why does acroread need this library?
    libgtkembedmoz.so is used by acroread to render HTML content within the user interface elements, including the Beyond Adobe Reader page, the HowTo panels and the Adobe Help Viewer.
  4. I found a potential bug in Adobe Reader 8.1.1. How should I report it?
    Please first take a look at the known issues page. If you do not find the entry there, please post a comment on that page with your issue. We will add your entry to the list of known issues, and register a bug to track the problem. However, there may be workarounds available, so do please check out the user to user forums as your query may have already been answered there by a fellow user.
  5. Which Linux distributions does Adobe Reader 8.1.1 work on?
    Acroread works on a large range of linux distributions, some of which have been used for testing at Adobe and others by customers. Refer the system requirements page, and the page which lists the supported linux distributions.
  6. Does Acroread run on 64-bit systems?
    Acroread is currently a 32-bit program and it will run on 64-bit systems in emulation mode only. If you desire to run acroread in emulation mode, make sure that all the required dependencies of acroread (such as GTK, libgtkembedmoz.so, browser, etc.) are 32-bit. Acroread does not work with 64-bit binaries or libraries.
  7. Browser plugin doesn’t load on Linux
    If SELinux security is turned on, the browser plugin (nppdf.so) as well as PPKLite plugin (PPKLite.api) doesn’t load because these are not SELinux compliant. To fix this you can run the patch for SELinux which is shipped along with Adobe Reader 8.1.1 kept at acroread_install_dir/Adobe/Reader8/Reader/Patch/selinux_patch.

    Run this patch script as follows:

    ./selinux_patch acroread_install_dir/Adobe/Reader8

    with root privileges.
    Note of caution: This will disable SELINUX enforcement for all the libraries of Adobe Reader 8.1.1

    [This issue has been fixed in Adobe Reader 8.1.2]

  8. Adobe Reader 8.1.1 doesn’t launch on Solaris
    By default, Solaris 10 comes bundled with GTK 2.4.9, whereas Adobe Reader 8.1.1 requires a minimum GTK version 2.6 to run properly (refer point 5 on the Known Issues Page). So if you try to run acroread on such a system you may observe a host of GTK related warnings on the console and acroread may not launch. To fix this issue, you can update the GTK version on the Solaris machine (read the steps below for one way in which the GTK libraries can be updated easily).

    Updating the GTK Libraries on Solaris, from BlastWave.org

    1. You need pkg-get on your system. If you do not have pkg-get, you can install it using the following command:
      pkgadd -d http://www.blastwave.org/pkg_get.pkg
    2. Edit the pkg-get configuration file in order to download from the nearest mirror (blastwave.org lists all mirrors at: http://www.blastwave.org/mirrors.php)
      vi /opt/csw/etc/pkg-get.conf
    3. Install the wget package (along with all its dependencies) using pkg-get
      /opt/csw/bin/pkg-get -i wget
    4. Install gtk+ using pkg-get
      /opt/csw/bin/pkg-get -i gtk2
    5. Set the LD_LIBRARY_PATH appropriately before running acroread
      export LD_LIBRARY_PATH=/opt/csw/lib:$LD_LIBRARY_PATH

    PS: The above listed method is just one way of updating the GTK libraries, and other methods may exist. Irrespective of the method used, before launching acroread, remember to set the LD_LIBRARY_PATH appropriately to the directory which contains the correct GTK libraries.

    [This issue has been fixed in Adobe Reader 8.1.2]

  9. Why does ld-linux.so.2 show up in the process list, instead of acroread?
    On non-LSB compliant Linux distributions, acroread launches the default linux loader (ld-linux.so.2). This is why you see the name ‘ld-linux.so.2″ in the process list instead of acroread. This should have no effect on the working of the acroread program.
  10. On starting acroread, a blank window titled “Beyond Adobe Reader” pops up.
    Try running acroread from the command line and check for any warnings messages on the console. If you see gtkembedmoz related warning messages, it means that you don’t have the required Mozilla installation. For more details you can refer the FAQ item no. 2 above.
  11. Can I set the libgtkembedmoz folder preference globally, for all the users?
    Yes, this preference can be set globally for all the users .To do so,

    1. Create a file named mozilla_config in <Installation_dir>/Adobe/Reader8/Reader/GlobalPrefs/.
    2. Write MOZILLA_COMP_PATH=<location of libgtkembedmoz.so> in this file and save it.
    3. In the acroread script, located at <Installation_dir>/Adobe/Reader8/bin/, search for the section “Enable this if you want to set MOZILLA_COMP_PATH globally”, the section would be commented out, removes the #s, and save the file.

    Now all the users should be able to see the html contents without setting libgtkembedmoz folder preference individually.
    Note: In case you want the global preference to override users’ preference, then move the section mentioned above just before the following line in the acroread script:
    ADOBE_USER_PREFERENCES=”$HOME/.adobe/Acrobat/$majorRelease/Preferences”

  12. Unable to print secured files on Ubuntu Gutsy (7.10)
    Are you on Ubuntu Gutsy (7.10) and printing to a non PostScript printer? If yes, please check the GhostScript version on your machine. If it is “8.61 pre-release”, download the sources of the official release version 8.61 and build it using the standard configure/make/install method. That should fix the issue. The issue occurs as GhostScript is bundled as a shared library with Gutsy. The Ubuntu Gutsy engineers are aware of this issue and are tracking it through this bug. Refer to the original GhostScript bug for details.
  13. Unix Reader unable to act upon .etd files
    Unix Reader 8.x does not support eBooks plugin, and therefore does not support viewing eBooks. This is supported in Reader 8.x on Windows and Macintosh platforms. Note that Reader 9 for Windows and Mac too have removed support for the .etd eBook format and instead redirect to Adobe Digital Editions if it’s installed on the user’s system. Digital Editions is not currently available on Unix platforms. For more information on Digital Editions, please refer http://www.adobe.com/products/digitaleditions/.

Comments

    On starting acroread, a dialog box pops up “Unable to find the HTML rendering library (libgtkembedmoz)…

    I installed the firefox (in RHEL4 WS) and added the path in “Preferences > Internet > libgtkembedmoz Folder”, but This problem continues…

    Hi Leandro
    It seems that the your firefox download does not include the required library .Could you please confirm that .Also, if this is a default installation of RHEL WS 4,it must have Mozilla 1.7.3 . You can set the libgtkembedmoz folder to /mozilla-1.7.3/. If this does not work for you ,please install any of the rpm’s from here
    Hope it helps
    Best regards
    Sanika

    I have after reading all of above still not found the libgtkembedmoz file.
    I have Firefox 2.0.0.6 which does not seem to sport such a library.
    Can you help me with this? I am running Kubuntu 7.04 (Feisty)

    Bart

    Bad bad bad.
    The standard tar.gz Firefox does not contain libgtkembedmoz.
    So I installed a second Firefox from RPM. So far so bad.
    Then I pointed Acroread to the directory containing libgtkembedmoz.so.
    Acroread accepted that directory and I restarted it.
    But it still keeps complaining about a missing libgtkembedmoz.

    since updating Adobe reader 8.1 I am having problems in printing pdf files. For some unknown reason the fonts are greatly increased in size. Unable to secure a email address to make a direct contact. Hope you can help.
    John Battersby

    Re: Large fonts in printing (Mr John Battersby)

    Please send the details of your problem, along with the PDF file if possible, to our Program Manager at (agarg at adobe dot com).

    Thanks
    Gaurav

    Could it be that the libgtkembedmoz.so is specific for each Firefox version. I also found this file in an older Firefox distribution, and indeed it is not recognized by the Adobe reader. None of the latest distributions of Firefox include this file. Now what to do?

    Bart

    Re: libgtkembedmoz issue

    Thank you for reporting the issues. We have updated the FAQ item no. 2 with relevant information. Please try out the suggestions and let us know if the problem gets resolved.

    Thanks
    Gaurav

    Same with me: have got firefox-2.0.0.3, yelp uses it with no problems. Adobe Reader doesn’t :(
    Please advice.

    Thanks,
    — Yevhen


    Hi Yevhen

    I am afraid whether yelp is using firefox-2.0.0.3 on your system . Could you please let us the know the output of “ldd `which yelp`|grep libgtkembedmoz.so”. Is this same as your firefox-2.0.0.3 installation folder ?

    Regards
    Sanika

    Hi everybody,

    I had the same problem of the Adobe Reader 8.1.1 not detecting the libgtkembedmoz.so (even though it existed in /usr/lib/mozilla).

    I found another libgtkembedmoz.so in /usr/lib/nvu-1.0 (which is a html editor). When I gave the path of /usr/lib/nvu-1.0, acroread stopped giving the popup window “unable to find html rendering library…”

    I am using Mandriva Linux 2007.0

    Regards,
    Aaditya

    Fine, nvu lib works. Thanks.
    Now the next problem: how do I configure Acroread to use this library if I have 1000 users on the system?

    On solaris 10, sparc, after loading gtk2+ from blastwave (FAQ 8), finding libgtkembedmoz.so in /usr/sfw/lib/mozilla and entering it in preferences internet (FAQ 2+) I get a fatlal load error on subsequent invocations of acroread:
    ld.so.1: acroread: fatal: relocation error: file /usr/jdk/instances/jdk1.5.0/jre/plugin/sparc/ns7/libjavaplugin_oji.so: symbol PR_NewMonitor: referenced symbol not found
    Killed

    Dear Sirs,

    thank you very much for setting up this help page. I have a couple of problems with Acroread 8.1.1 (german) on a freshly installed Ubuntu 7.10 (x86_64):

    Problem 1) libgtkemedmoz

    After verifying

    ldd `which yelp` | grep libgtkembedmoz
    libgtkembedmoz.so => /usr/lib/firefox/libgtkembedmoz.so (0x00002b201abd7000)

    (it still does not work) I also tried installing xulrunner and having the acroread setting point to that new file, to no avail.

    Problem 2) Upon execution of acroread, a blank window appears (title=”Acrobat Reader – Aufgaben). If acroread is run from the command line the blank window still appears but no message (error or otherwise) is ever reported to the shell.

    Any tip will be highly appretiated. Thank you very much in advance.

    Best regards,

    Pablo Stickar

    The issue with PR_NewMonitor I reported October 27, 2007 can be avoided by:

    1) loading gtk2 from blastwave.org and set LD_LIBRARY_PATH as described in FAQ8.
    2) loading mozilla from blastwave.org (pkg-get -i mozilla)
    3) setting /opt/csw/lib/mozilla in the edit:preferences:internet:libgtkembedmoz folder. Note you may have to remove ~/.adobe/Acrobat/8.0 if you are experiencing the crash I reported in order to reset the libgtkembedmoz folder. Also note you do NOT have to set /opt/csw/bin/mozilla in edit:preferences:internet:Browser Executable.

    These steps appear to lead to a working installation of 8.1.1 on solaris 10 11/06 sparc.

    Hallo,

    I have exactly the same problem!

    Best regards
    Josef Zirnbauer


    Re: how do I configure Acroread to use this library if I have 1000 users on the system?

    In the acroread script , located at /Adobe/Reader8/bin/ , add a line : export MOZILLA_COMP_PATH=/usr/lib/nvu-1.0 . Acroread will then pick up the libgtkembedmoz folder path from the location you specify in this line , which in you case is /usr/lib/nvu-1.0

    Regards
    Sanika

    Re : libgtkembedmoz problem on 64 bit Ubuntu

    Hi Pablo

    Since you are using a 64 bit Ubuntu , /usr/lib/firefox contains 64 bit libraries , which Adobe Reader cannot use . Could you please let us know the url from where you are installing xulrunner . If you are sure that you have all the other required 32 libraries ( packages ia32-libs and ia32-libs-gtk) , you can install xulrunner from here . You just need to untar it and set acroread Preferences->Internet->libgtkembedmoz folder to the untarred directory .

    Please let us know how it goes .

    Regards
    Sanika

    Hi Josef,

    I am not sure which problem are you referring to. Could you please write the details.

    Regards
    Sanika

    Hello,

    I have tried installing Adobe Reader 8.1.1 on our system (Red Hat Enterprise Linux 4). The application works fine in standalone mode but if I click a pdf link from either Netscape 7.2 or firefox 1.5.0.12 the browser will freeze and the pdf will not appear. At most a blank screen will show up. I have tried every solution on your list and others I have found to no avail. Is there anything else I can try?

    I had acroread running fine yesterday BUT when I launch it now I get the following error:

    ld.so.1: acroread: fatal: libgcc_s.so.1: version `GCC_3.4′ not found (required by file /usr/local/lib/libcairo.so.2)
    ld.so.1: acroread: fatal: libgcc_s.so.1: open failed: No such file or directory
    Killed

    I have verified that the file exists. Any thoughts would be appreciated.

    Any words on the Solaris x86 support?
    Please.

    Whenever I try to access a PDF file by clicking on a link on a web site, I get the following message: “There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again”. How do I solve this problem? Please email solution.

    I am trying to Copy using the Select Tool.
    Although the document has Security Method: No Security and Content Copying: Allowed…. it will not let me!!

    I was able to make the acroread script work with the directions outlined in Step 11. In step 11.3, I needed to uncomment the lines and move them to just aboce the line starting with:

    ADOBE_USER_PREFERENCES=”$HOME/.adobe/Acrobat/$majorRelease/Preferences”
    export ADOBE_USER_PREFERENCES

    The if statements use a last match wins, which would override the global settings file.

    Caveat: Make sure that the contents of mozilla_config is right, because it will be the ONLY one used.

    Side benefit: This allows for the an NFS based installation that is shareable between 32 bit and 64 bit RHEL boxes.

    I have experienced the pdf file is failed to display on Firefox 2.0.0.9 under the FC6 because I forget to clear the cached Mozplugger settings. Hope that helps.

    Re libgtkembedmoz on 64-bit systems: Why doesn’t Adobe just step into the 21st century and distribute a 64-bit version?

    Re FAQ #7 (selinux patch for browser plugin): I don’t have selinux installed and the patch failed:
    ./selinux_patch: 200: restorecon: not found
    ./selinux_patch: 200: setfiles: not found

    The plugin probably isn’t recognized because I have a 64-bit system and the plugin is 32-bit. Again, when are you going to produce a 64-bit version?

    I will have to second, um make that “third” the request for Adobe entering the 21st century.
    Please release a proper 64bit package.
    What would it take for Adobe to do so?

    Hi! I posted a msg on the forum regarding external window sdk feature on unix platform:

    http://www.adobeforums.com/webx/.3bc433df/

    It would be very nice to know it is possible to obtain that behaviour for third party unix plugins (or adding it to the Reader core, if not present). If some Adobe for Unix dev read this, can you leave me an answer on the forum please?

    Thanks a lot!

    Francesco

    Hi! I posted a msg on the forum regarding external window sdk feature on unix platform:

    http://www.adobeforums.com/webx/.3c0598c3

    It would be very nice to know it is possible to obtain that behaviour for third party unix plugins (or adding it to the Reader core, if not present). If some Adobe for Unix dev read this, can you leave me an answer on the forum please?

    Thanks a lot!

    Francesco

    Has anyone having loaded and installed Ver 8.11 after Registering, had Adobe Reader, when starting, open a text window stating that the License has NOT been accepted. Loading aborted. When I removed ver 8.11 via Add/Remove Programs, it actually CRASHED my Laptop. I had to do a System Restore! What I found in the text of the License was wording stating that a JAVA Script Editor could NOT be “used” on the same Computer. Did I read that correctly? Unfortunately my MathCAD, MatLab and AutoCad have an internal Java Script Editor for Custom Applications. Did the Adobe Active-X installer “see” this and “block” activation of Adobe 8.11??

    For Solaris, “before launching acroread, remember to set the LD_LIBRARY_PATH appropriately to the directory which contains the correct GTK libraries.”

    Note that GTK libraries that work for Reader8 break other stuff, such as JDS (!!!!) so it is NOT a good idea to do this in usual places such as /etc/profile or ~/.profile. The least-likely-to-break-anything-else solution is to add

    LD_LIBRARY_PATH=/opt/csw/lib:$LD_LIBRARY_PATH
    export LD_LIBRARY_PATH

    after line 5 of the wrapper script (usually /opt/Adobe/Reader8/bin/acroread).

    And by the way, the right place to address this issue is in the installation script, which should have been modified as soon as the issue became known. Right now, I use this case in teaching IS Architectures, as an example of failure to use the capabilities of the Web (since all downloads are on the web, issues can be addressed immediately instead of waiting for another release) to provide an at least tolerable user experience.

    I would like to re-express the statements about entering 21st Centry for Adobe.

    When we can expect a proper 64bit package?

    Thanks,
    Halil

    Some of our users get the following error message when opening PDFs from our website using Adobe reader 8

    There was an error opening this document. The file could not be found.

    They have not had the problem with earlier versions. Is there a fix for this problem?

    Adobe Reader 8.1.1 doesn’t function well: I can read PDF-pages, but I can’t print them. A new try to install failed and the message was that an older version couldnot be removed. When I tried to remove the program with the standard uninstall-possibilities of Windows XP I received the message that the program couldnot open the patchpack (or package?) and that I should ask you if the Adobe Reader contains a valid Windows XP Installer-Pactchpack(age?). Wat can I do and how can you help.

    With regards,
    Anton de Jong

    When I tried to remove Abode Reader 8.1.1, there was an error messege: this patch package could not be opened!! I couldnt remove or update the programme. Pls advise.
    regards, Eidan

    Can’t make page numbers show on actual pages. (for printing)

    When I tried to remove Abode Reader 8.1.1, there was an error messege: This patch package could not be opened!! I couldnt remove or update the program! Please Help!

    I am having same problem as Nancy…need this program for work! HELP!!!!

    This patch issue seems to be a recurring problem. I too am unable to uninstall AR 8.1.1 for the same reason. Is there an answer???

    Same problem with the patch could not be opened error. Never had this problem before today. Where do we find help? All I get is directed to this page.

    8.1.1 reader does not function it always fails cannot reload cannot uninstall refers to AC76BA-7AD7-0000-2550-7ABC-40000000 cannot use it update or remove it

    Same problem as preceding folks – how do we uninstall 8.1.1? Doesn’t function, no reload, no way out – how do we get rid of this thing?

    Hi. I get the same results and messages as. A. de Jong | March 11, 2008. But I don’t see any answers for this problem. I tried to update to 8.1.2 but when i try to install it the message comes up that, it cant install because of the problem patch of 8.1.1.
    Please help as I am stuck without the reader. It did not happen before i updated to newer version 8.1.1

    Nic (XP)

    I can read PDF-pages, but I can’t print them. A new try to install failed and the message was that an older version couldnot be removed. When I tried to remove the program with the standard uninstall-possibilities of Windows XP I received the message that the program could not open the patch pack and that I should ask you if the Adobe Reader contains a valid Windows XP Installer-Pactchpack.I need to print an important document.

    Has anyone heard back about the “unable to uninstall 8.1.1″ due to patch package? I tried to do it as well with the same result. I would like to get 8.1.2 and I can’t due to the problems with 8.1.1. Please advise and help! Thanks…. Staci

    Same problem as Tracey, Nic, Pete, Tommy, Janet, Greg, Ganesa, and Nancy! HELP! I can’t print any PDF files, can’t uninstall, can’t update. Major mess!!!

    Windows Reader users who are having problems in updating or rolling back from version 8.1.2 may find help on this:
    official Adobe KB page

    I’m having the same problem as most here. I can’t uninstall or remove 8.1.1 it’s crazy. Please ….some advice please.And i can’t update because of the error “patch” thing

    Same problem, 8.1.1 does not function well at all and wont uninstall. Operating system is Windows XP. Does anyone have a solution???

    I need to uninstall Adobe Reader 8.1.1 before installing 8.1.2….cannot uninstall….need Adobe Reader 8.1.2 in order to print my income tax returns. Please help

    I cannot fully delete an earlier version of Adobe Reader in order to install an updated version. An update file [AC76BA86-7AD7-0000-2550-7A8C40000000] cannot be removed. How do I uninstall this file so that I may install a newer version of Adobe Reader?

    In one of our document we use a font named jr!hand.

    However, we found computers doesn’t have this font available will display the word into another font which makes it looks very ugly.

    How can this happens?

    how do you delete reader 8.1.1

    my problem was with the 8.1.1 Adobe Reader. I went into this site……
    http://www.brothersoft.com/adobe-reader-download-59713.html and downloaded the 8.1.1 Adobe Reader again, using the Brothers when asked for a choice. I am now back to viewing and printing just in time to do my taxes. I hope it helped somebody out there.

    have 2, 8.1.1 on cp cant uninstal either it needs a patch of some kind ???help!!!

    I have a problem with Reader 8.11, after trying to stop printing documents I rebooted my computer with XP and and it CRASHED ! OH NO! I did a System Restore and everything works But Reader 8.11 , I can`t remove it or upgrade it ! Help

    Can’t print PDF files. HELP!!!!!!

    I can’t uninstall 8.1.1 can anyone help. Adobe don’t seem to know how either.

    i can’t uninstall adobe 8.1.1 does anyone know. Adobe doesn’t either apparently!

    I am using both Firefox and IE on a Wxp run machine. When I click on a pdf using IE, it comes up just fine but if I’m in Firefox it only loads to the blank pdf screen. No document ever comes up. Help!

    With version 8.1.2 under Ubuntu Hardy.
    When trying to access help, got the message about not finding libgtkembedmoz.so cited in #2.
    The library has been located in /usr/lib/xulrunner. After setting this directory in preferences the empty “Beyond Adobe Reader” shows at startup (not appearing before) and help still does not work (without any warning message in this case).
    No messages appear when starting the program in the console.

    I have adobe 8.1.1 and keep getting error 1714. I have read so much and tried so many things that don’t work. I can’t update to newer reader either.

    Hi how is it possible to uninstall adobe reader 8.1.1.I have tried add remove but it wont shift it I tried downloading another version to see if this would overwrite it noluck help please Brian

    Hi how is it possible to uninstall adobe reader 8.1.1.I have tried add remove but it wont shift it I tried downloading another version to see if this would overwrite it noluck help please Brian I am running windows xp pro

    How do I uninstall adobe reader 8.1.1 so that I may install a newer version of Adobe Reader?I cannot fully delete an earlier version of Adobe Reader in order to install an updated version.it needs a patch of some kind ???help!!!
    On the screen something came up while i wish to remove it saying that this patch package could not be open. verify that the patch pakage exits and that you can access it, or contact the vendor to verify that this is a valid windows installer patch package.

    I can’t uninstall Adobe 8.1.1 either. Nor can I find the answer here. Please help

    Does Adobe reader 8.1.1 support Lucida Console font properly? I am having problems opening pdf files with those fonts, but foxit reader easily opens it.

    I have the same problem with the Adobe Reader 8.1.1. It can not be opened and I cannot remove it. The error message says I should contact you to ask if the AR contains a valid Windows XP installer patch package. PLEASE give me an answer how to remove this program. It has been driving me nuts, and I NEED the space it is taking up.
    PLEASE GIVE ME SOME HELP! I WANT IT REMOVED NOW!!!!

    When I tried to remove Abode Reader 8.1.1, there was an error messege: This patch package could not be opened!! I couldnt remove or update the program! Please Help!

    I think I found a workaround for the libgtkembedmoz problem, at least for CentOS 5.2/Adobe Reader 8.1.3. Though libgtkembedmoz doesn’t exist as part of either Firefox or xulrunner, the equivalent library is apparently libxul. So if you make a symbolic link to libxul.so, it will get around Adobe Reader looking for a file that doesn’t exist. You need to be root to make that link unless Firefox is installed in a place writable to you such as your user directory.

    For my system, libxul existed in /usr/lib/xulrunner-1.9 and in /usr/local/firefox3. So if I did
    ln -s libxul.so libgtkembedmoz.so
    in either directory and then pointed Adobe Reader to that directory in Edit-> Preferences -> Internet I could get the Adobe Reader help browser to work without error. That solved my problem so I didn’t investigate further.

    Note I also had /usr/lib64/xulrunner-1.9/libxul.so and the command
    ldd `which yelp` | grep libxul
    returned the path to that, but based on other comments, Adobe Reader only works with the 32-bit libraries.

    I need adobe for pdf printing

    I can see I am not alone with problems with Adobe reader 8.1.1. I cannot print PDF documents and cannot uninstall it and it’s update from my computer. Where do I find the answers?

    Is there an answer to the problem of not being able to unistall 8.11 please?

    hi this is santhu i have one problem i have installed adobe cs3 master collection in my laptop now i would like to uninstall tha software, i have tried but it displays error to uninstall can u please help me

    Thanks to Matt F. at 22 Jan 09. Same fix worked for RHEL5.2 and Adobe Reader 8.1.4-1.

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