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Comments on this Entry:

This was, of course, not a straightforward decision - there are lots of dependencies that we need to deal with, including third-party dependencies, platform limitations, internal and external dependencies and resource constraints. These constraints are not always apparent but have to be dealt with when a huge product like the Reader needs to be ported to a new platform.

As always, we're keen on understanding the needs of the users of our product and to do as much as we possibly can. We would like to thank each one of you for persevering, and would request you to continue to provide us with valuable feedback about any and every aspect of the product to help us make it even better! And of course, thanks for your patience!

On behalf of The Unix Reader Team

Comments (43)

Comments on this Entry:

(EdwardOCallaghan on May 19, 2008 6:35 PM) Thank you so much for this ! We look forward to it ASAP. I hope you guy consider providing it though IPS as well. Once again, Many Thanks, Edward.

(Che Kristo on May 19, 2008 6:54 PM) Great news! Maybe I should just be thankful but any chance this package could be made available through IPS as well as the standard PKG format? Many thanks for supporting this platform, I look forward to running it on my Ultra 20 :)

(Thommy M. on May 19, 2008 7:07 PM) Finally!!! Thanks very very much.

(Darren Moffat on May 19, 2008 7:41 PM) Thank-you for listening to the huge number of (Open)Solaris users that have been asking for this. It is a same we still have to wait so long but at least now there is something to wait for.

(Darren Moffat on May 19, 2008 7:42 PM) Thank-you for listening to the huge number of (Open)Solaris users that have been asking for this. It is a shame we still have to wait so long but at least now there is something to wait for.

(Jim Grisanzio on May 19, 2008 7:43 PM) Good decision. :) Welcome to Solaris!

(Kitty on May 19, 2008 7:46 PM) Fantastic news - this has been a big gap in the usuability of Solaris x86 as a desktop platform.

(Harry J Foxwell, PhD on May 19, 2008 8:01 PM) Be sure to provide a working binary for OpenSolaris (I assume the Solaris 10 x86 binary will run with no problem on OpenSolaris x86?)

(Matt Hatley on May 19, 2008 8:02 PM) Would very much like to see x86 Solaris Acroread. I am a Desktop specialist for Sun & am involved in both pre-sales & post sales delivery of Sun Ray. I hear from many, many, many customers requesting (nay begging) for x86 Solaris acroread. Appreciate your support & decision to release. Thanks, Matt

(Alfred Mayerhofer on May 19, 2008 8:09 PM) Thanks a lot for providing Adobe Reader on Solaris x86. I've been waiting for a current version for a long time. Thanks again, Alfred

(Paul Duffy on May 19, 2008 8:55 PM) Thank you very much, this will make life easier for all users of Solaris on x86. -P!

(Paul Duffy on May 19, 2008 8:55 PM) Thank you very much, this will make life easier for all users of Solaris on x86. -P!

(William Roche on May 19, 2008 9:43 PM) Very good news. Thank you !

(Richard Elling on May 19, 2008 9:48 PM) This made my day! Thank you!

(Gio Geens on May 19, 2008 10:35 PM) Cool ! Finally I can get of evince and start using my preferred reader on my preferred platform. Great decision !

(Francesco Caimmi on May 19, 2008 11:00 PM) Really a great piece of news! Thank you!

(Gilles Dauphin on May 19, 2008 11:30 PM) Good news. Waiting for the real news now. Thanks.

(Ken Mays on May 19, 2008 11:34 PM) Adobe has made the Solaris Community members VERY happy with choosing to provide Adobe Reader support on Solaris x86! Long live Adobe!!

(Pablo on May 20, 2008 12:56 AM) Thank you. It is refreshing to hear that big company still listen to their customers.

(Alan DuBoff on May 20, 2008 12:57 AM) I do look forward to that day we'll have AcroRead on Solaris x86. When you do provide a reader, I will assemble a group of members in the OpenSolaris community and we'll wash JohnnyL's car at the Adobe building in downtown San Jose. In the meantime, do you think it would be possible that our community could get an unsupported version? 2009 seems like a long ways out...I imagine an unsupported beta of the future release would be well accepted by the OpenSolaris community at large, IMO. I'm serious about the car wash, JohnnyL is very fond of car washes...OTOH, I'm not very fond of car washes even for my own car, so I'm not running down to wash his car until we have something. :-) I am thankful that you posted this info, it is encouraging. I use a SPARC system and it has a reader today, albeit quite old. I hope you will update the SPARC version at the same time also. Tell JohnnyL if he doesn't upgrade the SPARC version we'll wash his car, but we won't clean the windows or interior. :-)

(Steve Watkins on May 20, 2008 1:31 AM) Thanks you so much for providing this! This will make life much easier for all our Solaris users.

(Larry Wake on May 20, 2008 2:02 AM) This is tremendous. I have spoken to more Solaris customers than I can count that have listed this as their #1 missing productivity tool for x86 systems. Thanks!

(Fabio Canesin on May 20, 2008 3:12 AM) Great !!! The only thing that really miss in the new OpenSolaris!

(James on May 20, 2008 3:27 AM) This is great news. It's been many, many years since Adobe left Solaris on the x86/x64 platforms on the shelf. Btw, surely it was *thousands* of people, not just hundreds, who have been asking you for this? I hope there'll be a preview available on labs.adobe.com too.

(Manel Aragon on May 20, 2008 4:31 AM) Thank you very much!! Acroread 4.05 is too old for viewing modern PDF's.

(Dave on May 20, 2008 5:34 AM) It would be even more awesome if you could put out a "development release" of the existing Adobe Reader for Solaris x86 with the stated expectation that it won't get any support until the "real" release comes in 2009. Should be just a recompile.. How bad can it be compared to what's out there now? Pretty Please?

(Karim Berrah on May 20, 2008 5:45 AM) Great, but it's a long way far from here !! can't it be sooner ?

(Pat Lewallen on May 20, 2008 7:42 AM) Yippeee! Thanks. Can't wait until it's ready.

(Mick on May 20, 2008 8:34 AM) About time! Thanks.

(Nathan on May 20, 2008 11:48 AM) You should certainly have no shortage of people volunteering to alpha / beta test the reader... :)

(Frank on May 20, 2008 3:33 PM) Great! Plz, make it early 2009. -best Frank

(Bernd Finger on May 20, 2008 4:26 PM) This is really great - it will help those who use Solaris as their primary and secure desktop platform. It also shows an increasing public interest in Solaris, so that's two good news at once!

(Paul on May 20, 2008 8:47 PM) Thank You Adobe!

(Shiv on May 20, 2008 8:49 PM) At last. Thanks for listening to us. I hope this is redistributable by opensolaris distros.

(Evereasy on May 21, 2008 12:58 AM) Yes, We have been waiting for it and please don't forget the language support for both Traditional and Simplified Chinese.

(matt on May 21, 2008 9:30 AM) Well, I'm happy it's coming. Now, what are the chances of getting a decent Flash implementation??? :)

(Alexandre on May 21, 2008 6:16 PM) Thank you people!!! Finally I'll be able to search my huge documentation straight forward :D Thank you :D

(Kebabbert on May 21, 2008 11:55 PM) Thank you for listening to your customers! This makes us happy, and we feel that you are listening to us users. Win win situation! :o) *happy*

(Akhilesh on May 23, 2008 3:01 PM) Thanks for the great news !! Very much appreciated.

(Martin Bochnig on May 24, 2008 6:52 AM) --->> Adobe, *thank you* for listening. Green light, indeed. I'm running OpenSolaris both on SPARC and x86/x64, but the lack of a native Reader Version >= 4.x has been a significant limitation on x86. I'm relieved this milestone of an initial official announcement could be reached. And congrats to the OpenSolaris community, which seems to be growing exponentially.

(Ivan Wang on May 26, 2008 9:55 PM) Thanks a lot. You know I've been waiting for this since the last acroread 4.0.5 back in Solaris 2.6/7 days. How long is that be..

(Rayson Ho on May 26, 2008 10:31 PM) Thanks!!! Looking forward to seeing more Adobe software ported to Solaris/x86.

(Ananth on May 26, 2008 11:56 PM) Finally ! Thanks Adobe.

For all Windows Users - If you are looking for support related to issues with the Reader on Windows, please use the User-to-user forums. If you have purchased support for Acrobat, please use the official Acrobat Support Page.

Problem
Problems installing or uninstalling Adobe Reader 8.1.2 on Windows

Solution
Windows Reader users who are having problems in updating or rolling back from version 8.1.2, or getting the 1714 error during installation may find help on this official Adobe KB page at: http://kb.adobe.com/selfservice/viewContent.do?externalId=320310&sliceId=1

Following is a list of the various comments we've received related to this problem:

The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I am the technical support. Any suggestions??

Posted by: Linda | February 19, 2008 12:35 AM

My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it sayd that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it sayd is not there. Any suggestions?

Posted by: Mary Anne | February 20, 2008 12:40 AM

I can open a pdf e mail file to read but it will not print,says unable to print...is printer ready,which it is.
also get error 1344 trying to open some pdf emails that have been saved.

Posted by: peter wilkinson | February 26, 2008 08:39 AM

I have the same problem as Linda. I don't get any Icons for *.pdf documents! When I try the autoupdate, uninstall or manual remove and a new download and install, the install stops with the message Reader 8.1.2 can't be removed. when I run adobe reader, it starts o.k. but tells me, it's version 8.1.1 ! Any ideas? "please help me if you can, I'm feeling down, and I do apreciate ..."

Posted by: Marc | March 7, 2008 04:52 PM

I've found it! Solution on http://www.adobeforums.com/webx/.3c06482d
where maggie hallinan (http://www.adobeforums.com/webx?224@@2d1f975f@.3c06482d/2)
suggested to use the "Microsoft Windows Installer CleanUp Utilities".
Worked for me fine to!
cu, Marc.

Posted by: Marc | March 7, 2008 05:11 PM

The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I need technical support.

Posted by: rudolfo | March 8, 2008 01:18 PM

Unable to bring up any tax fil from my broker which i desparetly need When reinstalling says"cannot uninstall older version. Can you help me?

Posted by: DAN SMITH | March 9, 2008 12:29 AM

Unable to updated to Adobe 8.1.2.... I can't even print pdf's anymore with this application. Why can't I uninstall Adobe's 8.1.1 and update -- Dialog informs me a "patch" is missing?? Rolled back to Adobe 7. I'm using Windows XP.

Posted by: Rosalyn Martin | March 10, 2008 12:16 AM

After downloading update 8.1.2 I haven't been able to use AdobeReader. I keept trying to reinstall, update or remove and I keep getting a message saying, "The path 'C:\DOCUME~1\CHARLES~1\LOCALS~1\Temp\Adobe Reader 8_\AcroRead.msi cannot be found.' And I also receive a message saying "The older version of Adobe Reader 8.1.2 cannot be removed. Contact technical support."

What can I do? Please help!

Posted by: Charles Lovelace | March 10, 2008 07:25 AM

Adobe Reader 8.1.1 doesn't function well: I can read PDF-pages, but I can't print them. A new try to install failed and the message was that an older version couldnot be removed. When I tried to remove the program with the standard uninstall-possibilities of Windows XP I received the message that the program couldnot open the patchpack (or package?) and that I should ask you if the Adobe Reader contains a valid Windows XP Installer-Pactchpack(age?). Wat can I do and how can you help.

With regards,
Anton de Jong

Posted by: A. de Jong | March 11, 2008 07:13 AM

Acrobat was unable to print.
I tried to re install ver 8.1.2
I also receive a message saying "The older version of Adobe Reader 8.1.2 cannot be removed. Contact technical support."

Posted by: arnaud Bibard | March 13, 2008 07:36 PM

The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people.
Or it keeps saying that the printer is unavailable?? Any suggestions??

Posted by: Ian Cullen | March 17, 2008 07:07 AM

I'm have the same troubles as many of the other users.
My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it says that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it says is not there. Any suggestions?

Posted by: Dean Avery | March 18, 2008 01:56 AM

When I tried to remove Abode Reader 8.1.1, there was an error messege: This patch package could not be opened!! I couldnt remove or update the program! Please Help!

Posted by: Nancy | March 18, 2008 08:27 AM

I am having same problem as Nancy...need this program for work! HELP!!!!

Posted by: Ganesa Wiens | March 19, 2008 08:50 AM

Same problem here. I can't use it, repair it, delete it or even open it. Get a message telling me that the patch package cannot be opened. Verify that it exists. I have no idea what to do. Throw me a life line here...pretty please?

Posted by: Ganesa Wiens | March 19, 2008 08:56 AM

This patch issue seems to be a recurring problem. I too am unable to uninstall AR 8.1.1 for the same reason. Is there an answer???

Posted by: Greg Cooke | March 21, 2008 08:21 AM

Same as is the one posted the most....can't print, can't unistall.

where are the answers to these posts?

Posted by: Michele | March 21, 2008 05:32 PM

I have tried to remove adobe 8.1.1 as it is not working properly.
When I try to remove it from add/remove programs in control pannel a message appears: Missing patch file,make sure file patch exists.
It will not let me remove it. Any ideas?

Posted by: kEVIN MARSH | March 21, 2008 06:54 PM

I also have trouble with the reader pdf
same as others it will not work and can not remove it or reistall it as many poeple are having same problems how can I get to answer
is there somewhere i cat go to get a response

Posted by: bill thomson | March 22, 2008 12:26 AM

Same problem with the patch could not be opened error. Never had this problem before today. Where do we find help? All I get is directed to this page.

Posted by: Janet | March 22, 2008 04:32 AM

8.1.1 reader does not function it always fails cannot reload cannot uninstall refers to AC76BA-7AD7-0000-2550-7ABC-40000000 cannot use it update or remove it

Posted by: Tommy Wooten | March 22, 2008 10:36 PM

The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I need technical support

Posted by: richard ojeda | March 23, 2008 04:39 AM

NEED HELP. SAME PROBLEM CAN,T UNINSTALL OR PUT ANOTHER VERSION.

Posted by: JUDY FARK | March 23, 2008 11:37 AM

Same problems. Older version of 8.1.2 cannot be removed. Cannot use Reader or reinstall. WTF?!

Posted by: Shannon | March 25, 2008 06:20 AM

Same problem as preceding folks - how do we uninstall 8.1.1? Doesn't function, no reload, no way out - how do we get rid of this thing?

Posted by: Pete Lord | March 28, 2008 06:52 AM

The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people.
Or it keeps saying that the printer is unavailable?? Any suggestions??

Posted by: f.g.pachano | March 28, 2008 03:08 PM

Hi. I get the same results and messages as. A. de Jong | March 11, 2008. But I don't see any answers for this problem. I tried to update to 8.1.2 but when i try to install it the message comes up that, it cant install because of the problem patch of 8.1.1.
Please help as I am stuck without the reader. It did not happen before i updated to newer version 8.1.1

Nic (XP)

Posted by: Nic | March 28, 2008 08:14 PM

I thought i was going "bonkers" till i read other persons are having the same problem of not being able to install 8.1.2

Posted by: Maurice | March 28, 2008 11:33 PM

I can read PDF-pages, but I can't print them. A new try to install failed and the message was that an older version couldnot be removed. When I tried to remove the program with the standard uninstall-possibilities of Windows XP I received the message that the program could not open the patch pack and that I should ask you if the Adobe Reader contains a valid Windows XP Installer-Pactchpack.I need to print an important document.

Posted by: Tracey | March 29, 2008 03:00 AM

I can not remove or update Adobe Reader8.1.1 form my Pc it tells me Error 1714 the older version CAN NOT be removed.or this patch could not be opened,verify that the patch exists and you can access it.or contact the application vender to verify is a valid windows Installer patch package.

Posted by: Joe Perez | March 29, 2008 03:19 AM

Same as everyone else, can no longer open pdf files. Keep getting error 1714. I can't remove the older version and reinstall. This is a BIG problem for me.

Posted by: Chris Watkins | March 31, 2008 03:04 AM

I am having the same issues like most of the postings. I cannot print, I have Windows XP, and Adobe Reader 8.1.2. I tried manually removing as per instructions on your website but when I get to removing c:\Program Files\Common Files\Adobe\Acrobat\Active X\del ACroIEHelper.dll it tells me access denied. What can I do to correct this issue?

Posted by: Arleen Gross | March 31, 2008 04:47 AM

I have tried to remove adobe 8.1.1 as it is not working properly.
When I try to remove Adobe Reader 8.1.1 from add/remove programs in control pannel a message appears: Missing patch file,make sure file patch exists.
It will not let me remove it. Can you help me?

Posted by: Judith Abernathy | March 31, 2008 07:36 AM

Hi- I use the Canada Post website to print my shipping labels and it is always when using it that I get the notices of upgrades etc. I d/l 8.1.2 a few days ago but then I got error message that it failed to install. Message of upgrades popped up again today so I tried again. Still says failed to install. What do I do????

Posted by: Pat Pitcher | March 31, 2008 10:46 PM

Has anyone heard back about the "unable to uninstall 8.1.1" due to patch package? I tried to do it as well with the same result. I would like to get 8.1.2 and I can't due to the problems with 8.1.1. Please advise and help! Thanks.... Staci

Posted by: staci | April 1, 2008 12:05 AM

Same problem as Tracey, Nic, Pete, Tommy, Janet, Greg, Ganesa, and Nancy! HELP! I can't print any PDF files, can't uninstall, can't update. Major mess!!!

Posted by: Lucy | April 1, 2008 10:20 AM

I'm having the same problem as most here. I can't uninstall or remove 8.1.1 it's crazy. Please ....some advice please.And i can't update because of the error "patch" thing

Posted by: rebecca whitehouse | April 2, 2008 02:07 AM

Same problem, 8.1.1 does not function well at all and wont uninstall. Operating system is Windows XP. Does anyone have a solution???

Posted by: Andy Jones | April 7, 2008 05:45 PM

I need to uninstall Adobe Reader 8.1.1 before installing 8.1.2....cannot uninstall....need Adobe Reader 8.1.2 in order to print my income tax returns. Please help

Posted by: Claire | April 9, 2008 06:45 AM

abode8.1.1 wnat let me open to my broker/want let me uninstall it/say can uninstall old verion can not be remove/ helphelp runner window xp

Posted by: james brown | April 9, 2008 10:32 AM

cant remove old version ... can anyone help me?

Posted by: Ron | April 10, 2008 09:43 AM

I cannot fully delete an earlier version of Adobe Reader in order to install an updated version. An update file [AC76BA86-7AD7-0000-2550-7A8C40000000] cannot be removed. How do I uninstall this file so that I may install a newer version of Adobe Reader?

Posted by: Bob | April 10, 2008 08:09 PM

I am trying to install Reader 8.1.2 but it keeps erroring out telling me it can remove an older version of 8.1.2. I don't have any versions of Reader installed and it keeps giving me this message.

Posted by: Russ | April 11, 2008 04:24 AM

how do you delete reader 8.1.1

Posted by: andrea dove | April 12, 2008 10:01 PM

Comments (2)

Comments on this Entry:

(Rich Kender on Apr 16, 2008 4:05 AM) Somewhat same problem, but cannot open pdf files."Error 1714. The older version of Adobe Reader 7.0.9 cannot be removed". I am a small, one-man business operation. Took computer to Geek Squad, they said contacted Adobe who said it cannot be fixed.

(A Long on Apr 21, 2008 4:19 PM) I click on to agree to the terms on the contract to open the new adobe 8.1.2 but it does nothing. I decline and it closes the whole program. I cannot access any of my documents now. I uninstalled this program and tried to use an older version but now it won't work either. I am stuck. Please help, as I need to use my computer asap. Yours sincerely A Long

I would request all those users who have faced this issue to post comments on how they reproduced the problem and give some information on their OS/distribution, etc. to help us isolate the issue. Thanks for your continuous feedback and comments!

Comments (5)

Comments on this Entry:

(Adam Lindberg on Apr 9, 2008 1:24 PM) I had this issue on a 2-core machine. Starting one Acrobat (in Firefox) would hog one core 100%. Starting another instance would hog the other to 100%. This is on SuSE Linux Enterprise 10.1. I tried the proxy fix and it worked. I'm behind a corporate intranet so the proxy is a plausible cause for this (how I don't know, that's your task now, Adobe). Thanks for the tip!

(Raman Gupta on Apr 11, 2008 7:21 AM) I can replicate this issue quite easily when using Reader as a Firefox plugin, just by surfing to random PDF files on the Internet. Sometimes the problem manifests and sometimes it does not. CPU usage stays constantly high on one core (though not 100%) and memory use increases until the acroread process is killed. I have a Direct connection (no proxy) configured. System details: Fedora 8, Quad-Core Kernel 2.6.24.4-64.fc8 Firefox 2.0.0.13 x86_64 Adobe Reader 8.1.2 rpm nspluginwrapper 0.9.91.5 Cheers, Raman

(anonymous on Apr 11, 2008 8:46 PM) You need look at the acrobat code that is trying to access pmupsw.adobe.com. Acroread gets into an infinite loop when it can't access this site. I ran wireshark and it chokes right after requesting this site ip from dns.

(RL on Apr 17, 2008 3:10 AM) sorry for cross commenting, i found this after posting comment to "Known Issues with Reader 8.1.2" i think this is correct place. We have this issues 100% CPU usage and up to 200MB memory usage for 100Kb pdf dokument: on Windows Systems with AR8.1.2 We have some converted pdf dokuments (from eps), which causes a high cpu usage on Windows XP/Vista systems. Same dokument causes AR8.1.2 crashes on other Windows XP Systems. Same documents can be opened with AR7.x We found that this issue comes while using Adobe Distiller 7.0.9 or ghostscript (with multiple devices setting) but not with Adobe Distiller 8.1 Can you please point out the changes/issues from Distiller 7.0.9 to 8.1 an Reader 7.x to 8.x thanks in advance RL

(Jan Holler on Apr 30, 2008 6:52 PM) I have the same problem here on two machines, both fedora 8 on core 2 duos (e6600, 7100). I have to kill it using signal 9 to get rid of it. I managed to reproduce it also on centos 5.1 (redhat enterprise 5.1). Acroread is started as a firefox plugin and stays in the process list even after finishing firefox. It is really annoying and I am close to remove acroread if this problem is not getting fixed soon. I do not see why Adobe cannot reproduce the problem. Get a maschine up and running (use xen or kvm for testing if you bother setting up a system freshly) on fedora 8, install firefox and your acroread by yum. That is done in less than 15 minutes.

Because it's not a perfect world, it's not always possible to implement each and every feature request, but we do look at each item very seriously and try our best to implement the same.

So if you have a great idea or feature that you'd like to see implemented in the Adobe Reader for Unix Platforms, go ahead and post a comment on this page. We will add your idea to this list after review. Once again, thanks for your continues feedback - that's what keeps us going!

Note: This page is for feature requests, not bug reports. Bugs can be posted on the Known Issues Page, or the User-to-user forums.

1. Tabbed Viewing of PDF Documents Currently Adobe Reader does not support Tabbed Viewing of documents, which is an MDI (Multiple Document Interface) view. Tabbed Viewing allows documents to be viewed in separate tabs within the same Reader window (similar to web browsers such as Firefox or Opera).
2. Reloading / Refreshing an opened PDF Document
   If a PDF document is already being viewed in Adobe Reader and the document's contents change from an external source (such as an external PDF creator), the Reader should automatically reload the document from the new contents (with the user's permission, of course).
3. Support for Solaris x86 Platform
   Currently the latest version of the Reader (8.x) does not support Solaris x86 platform. Support for this platform has been requested by a large number of users.

Comments (79)

Comments on this Entry:

(Pitel on Apr 2, 2008 11:54 AM) Reloading documents. When I'm typeseting something in LaTeX, I've to close the document and open it again to see changes.

(edx on Apr 2, 2008 12:53 PM) Please fix resolution on multihead displays with xrandr 1.2 - on my dualhead with 1 screen left to the other, all fonts are very wide, although the height is OK. (probaly the same bug as is in gv)

(Robert Marik on Apr 2, 2008 1:02 PM) Linux version of Adobe Reader has much worse (or none?) support for embeding sound files, comparing to windows version.

(dany on Apr 2, 2008 1:49 PM) I'd appreciate, if I could save data filled in pdf form (into current pdf file or alternatively into standalone xml file with possibility reload data from xml file back to the form).

(martin on Apr 2, 2008 2:13 PM) Try to make Adobe Reader smaller. It is a huge installation file for download and there is still a lot of people with really slow internet connection especially in less economically developed countries/regions. Maybe it would be a good idea to split some functionality into plugins/addons.

(Knig on Apr 2, 2008 2:35 PM) Please add another font rendering modes - and maybe some "tuning utility" like ms cleartype tuner on windows. For me both modes (for Monitor, for LCD screen) are less readable than default rendering, which does Evince (http://www.gnome.org/projects/evince/).

(washeck on Apr 2, 2008 3:03 PM) Printing comments pop-ups. For Windows you can enable it by adding bprintCommentPopup to registry and similar hack exists for MacOS X. However, I was not able to do it on Linux.

(Marian Kyral on Apr 2, 2008 3:14 PM) Allow to print the rendered document like in windows. Actually, printing of one page of complicated document can take more than 10 minutes on some PS printers. Printing of page rendered in PC can took only several seconds.

(Nomen on Apr 2, 2008 5:31 PM) Are you sure that tabs and so on are necessary in PDF Reader??? Don't think so! What would be realy useful are dramatic improvements in speed and support for x86-64 Linux.

(Karl on Apr 2, 2008 8:12 PM) Native gnome print integration under Solaris 10. Firefox 3 has native gnome print built in.

(David Foley on Apr 2, 2008 8:25 PM) Being able to bookmark pages and have a viewing history down to a per document level

(vvv on Apr 2, 2008 8:39 PM) I would like AR to be much more faster.

(Gabe on Apr 2, 2008 9:36 PM) Please improve the "Printer properties" dialog in "print dialog box" let we select the printer properties like output quality, color ... Thank You.

(Karl on Apr 2, 2008 11:41 PM) x86/x64 version of acrobat for Solaris

(Martin Schröder on Apr 3, 2008 2:12 AM) Large File Support. Limiting AR to 2GB files is simply ridiculous in 2008.

(Victor on Apr 3, 2008 2:37 PM) Please add support for Solaris x86 operating system!

(George N. White III on Apr 6, 2008 1:09 AM) I would like to see features to help diagnose problems and provide information that is currently difficult to obtain: 1. better reporting for errors or just potential problems with fonts, drawing off the page, etc. Something like the "ghostscript" messages panel in gsview would be useful when a document fails to render as expected. 2. tools to give information about a selection (font, etc.) Sometimes an "unexpected" font appears on the document properties list, so it would be nice to select a font on the list and have all the glyphs in the document from that font highlighted. In other cases, you need to match some text and it would be useful to select it and be able to see which font is used.

(Zbigniew L. on Apr 6, 2008 10:11 PM) Please add 2D GPU acceleration like in AR8 for win. You can do this in Linux using OpenGL/GLX API. OpenGL 2.0 is able to use vertex/pixel shaders on Radeon and Geforce cards so come on. AdobeReader_enu-8.1.2-1.i486.tar.bz2 This .i486. extension suggest you build AR8 binaries with optimization for this ancient CPU family. This slowdowns AR8 (which is really slow). Please use "-march=i686" gcc parameter to build AR8 for i686 platform which means AR8 will work faster because the use of MMX and other i686 CPU class features. By adding "-march=i686" AR8 binaries will work with any Intel CPU since Pentium3 and AMD K6 family up to latests.

(Dmitriy M on Apr 7, 2008 4:42 AM) I would love to see the following feature. Imagine there being another panel for "document views" (much like for bookmarks) which starts out with a single view which just shows a miniature version of what you see in the main window. Now imagine that with a click of a button the currently active view gets cloned, and the duplicate becomes active. Clicking on an inactive view would make it active, and put the main window to that position in the document. What this would allow is while reading a document to save a few spots in it to which one could quickly jump. When reading something on paper it's easy to find such spots (e.g., bibliography section of a paper or a particular figure). I suspect such ability to easily jump between places would be very helpful for on-screen reading.

(Pascal on Apr 18, 2008 12:11 AM) Will be appreciate if we can open PDF in file-chooser directly on ftp and wedav server like other gnome applications

(Tobias on May 1, 2008 7:29 PM) Reloading the file automatically may not always a good idea. In the case of LaTeX typesetting, which was the original motivation for the feature request, the file changes during a long time interval. The PDFTeX processor takes some time to process long documents, all the while writing to the PDF file. With LaTeX almost always several runs of the processor are needed to resolve page references in the document. If AR would reload immediately upon detecting a last-modified change, it might be too early and the PDF may be in an inconsistent, or corrupt, state. So, please allow to only reload upon request. This might be a command-line option: acroread -reload file.pdf os simply acroread file.pdf to reload if the file is already loaded.

(Pascal on May 10, 2008 1:53 AM) Why not a multilanguages version like all other Gnome applications ? One english and additional languages modules (po format).

(Dave on May 15, 2008 9:51 PM) Sure like to see Solaris/Open Solaris on Intel/AMD supported..

(David F on May 15, 2008 9:54 PM) Desperately need support for Solaris x86 platform

(Gio Geens on May 15, 2008 9:58 PM) PLEASE reactivate the Solaris x86 version of AR ...

(michael on May 15, 2008 10:07 PM) *Please* port the current reader to Solaris x86 - it's already there on Sparc, so porting to x86 cannot be that hard. thx

(Mike R. on May 15, 2008 10:20 PM) You provide a version of acroread for Solaris on Sparc, but have not done so for Solaris X86 since 4.05 was released. There are currently more downloads of Solaris for X86 than there are for Sparc, although they are close in number. Also, X86 system are far more likely to be used for desktops than a Sparc system would be, as most Sparc systems are servers and not workstations. Although a server may be serving SunRay desktops. Compiling for X86 would simply be a matter of recompiling what you have on Sparc, since Solaris is source compatible between platforms. If there is a concern about 32-bit versus 64-bit on X86 simply provide a 32-bit and it will run on any X86 system. THe development tools are available for free and the OS starting with Solaris 10 is available for free. Solaris X86 support multi-boot of other OSes via GRUB, so a sible X86 system could be used to develop and test acroread on Solaris, Linux, and Windows if you need to conserve system costs. With Solaris Express we now have Evince, but it still does not have all features of acroread. Star Office can provide PDF files for it's documents, but it is not the same as having distiller with all it's features. But if you wait much longer both Distiller and Acroread may become irrelevant if they are not made available on all platforms these other tools are.

(James Falkner on May 15, 2008 10:33 PM) Support Solaris/x86+x64!

(Al Hopper on May 15, 2008 10:54 PM) Can we *please*, pretty *please* have an Adobe Acrobat reader for (Open)Solaris on x86?! Please. Solaris x86 is my current desktop platform and preferred development environment. The lack of a genuine, fully functional PDF reader is a constant, daily headache. And since Adobe already ships Acrobat for SPARC, a copy of the source code should simply compile and link on an x86 platform if the code is reasonably well written. Please - even an unsupported beta would work for me. Please?

(matt on May 15, 2008 11:03 PM) Well, just add one more tally mark for Solaris x86/x64 support.

(Mariusz on May 15, 2008 11:36 PM) Yup, definitely Solaris x86 port is a must have this days! And I don't think it is a hassle to do the port.

(Akhilesh on May 16, 2008 1:03 AM) +1 vote for acrobat reader on Solaris x86. If you guys need help, let us know at opensolaris.org or drop in on #opensolaris.

(neal pollack on May 16, 2008 3:50 AM) Please add a version of the reader for Solaris x86.

(M Mainquist on May 16, 2008 4:04 AM) Please please - version for Solaris x86

(john on May 16, 2008 4:08 AM) I would like to have a version for Solaris x86 please!

(Gary Combs on May 16, 2008 4:19 AM) Can you please make Adobe work on Solaris for x86/x64 platforms?

(Rob Johnston on May 16, 2008 4:26 AM) I would also love to see a Solaris X86 port of Acroread.

(Nathan on May 16, 2008 4:32 AM) A current version for Solaris X86 / X64 would be outstanding. Largefile support would also be advantageous, though I shudder to think that we might see larger than 2GB PDF's... Multi-threadding, (if it's not already there), would be awesome. If there was any way to get the reader to render using a user-selectable number of threads, it would greatly help the performance of the reader on heavily multi-threaded systems. Thanks for taking the time to listen. :)

(Nathan on May 16, 2008 4:32 AM) A current version for Solaris X86 / X64 would be outstanding. Largefile support would also be advantageous, though I shudder to think that we might see larger than 2GB PDF's... Multi-threading, (if it's not already there), would be awesome. If there was any way to get the reader to render using a user-selectable number of threads, it would greatly help the performance of the reader on heavily multi-threaded systems. Thanks for taking the time to listen. :)

(Jim on May 16, 2008 4:34 AM) I use Solaris x86, on my laptop, and want to be able to use a more current version of Acroread. The last update I've seen is version 4.0 (ancient).

(Pete Hartman on May 16, 2008 4:37 AM) I would like to get a current acrobat reader for Solaris x86

(S. G. on May 16, 2008 4:42 AM) I would LOVE to have the latest version of Reader on Solaris x86! I'm still using version 4 :(.

(Erik Trimble on May 16, 2008 4:47 AM) Please, Please! A Solaris x86 version. Solaris 10 or later is really needed (you can probably forget having to do a S9 or before version)...

(Jeff Savit on May 16, 2008 4:50 AM) I want a version for Solaris on x86, and so do customers I work with. I can use Evince, but it's not the same...

(Michael F. Biniasz on May 16, 2008 5:08 AM) i would like to have a version for Solaris 10 x86

(Norm Jacobs on May 16, 2008 5:44 AM) Not that it hasn't already been said, but a Solaris x86 version of Acrobat Reader is right at the top of my Adobe wish list. I can't really whine about other features or better desktop integration until I can actually run it.

(Jon M on May 16, 2008 11:26 AM) Solaris x86/x64 please!

(Jon M on May 16, 2008 11:34 AM) Solaris x86/x64 please!

(Wayne Abbott on May 16, 2008 12:40 PM) A version for Solaris x86 has been on the top of my wishlist along side continued Flashplayer 9 support (which has been great BTW). I'm curious given the fairly modest porting effort (mostly a recompile with some other minor tasks) has the estimate for test and support for a Solaris x86 version been that high?

(Joep Vesseur on May 16, 2008 12:53 PM) This is (almost) the tenth birthday of my first request for Acrobat reader for Solaris x86 (19 June 1998)... So, once more: Solaris x86 support, pretty please! Thanks

(Robert Buick on May 16, 2008 1:19 PM) I look forward to a Solaris x86/x64 version

(Christen Thomas on May 16, 2008 1:24 PM) I would like to have a version for Solaris x86!!!

(George Shepherd on May 16, 2008 1:53 PM) +1 on.. Please add a version of the reader for Solaris x86.

(Mike Ramchand on May 16, 2008 2:27 PM) We really need a version that works with Solaris x86/x64. Surely this is simply a recompile!

(Patrick CJ on May 16, 2008 2:52 PM) Please provide a Solaris x86,x64 version of Acrobat Reader with the same functionality as its Sparc sibling.

(Chris Gerhard on May 16, 2008 3:10 PM) A port to Solaris x86 please and then keep it upto date!

(Matt Sweeney on May 16, 2008 9:44 PM) Please release a modern version for Solaris x86/OpenSolaris

(Doug L on May 16, 2008 11:58 PM) Please add Solaris x86 support.

(Garrett D'Amore on May 17, 2008 5:09 AM) Yes, another vote for Solaris x86 support. Solaris 10 and later only is probably sufficient. (I've been asking for this for a *very* long time.) And +1 to the comments about evince and StarOffice/OpenOffice. I have learned to live with evince's quirks, but I'd rather have acrobat reader.

(Cyril Plisko on May 18, 2008 2:23 PM) AR for solaris x86 - just say yes !

(Gorm A on May 19, 2008 8:23 AM) Solaris x86 x64 version please

(Lars H on May 19, 2008 12:09 PM) Yes, Solaris x86 please! I currently use four different pdf readers (xpdf, gpdf, evince and acroread 4), none of which are usable.

(Thomas on May 19, 2008 1:00 PM) Yet another vote for Solaris x86!

(Kristian W on May 19, 2008 1:10 PM) I'd love to have a (up-to-date) version of Acrobat Reader for Solaris x86/x64!

(Ståle Deraas on May 19, 2008 1:30 PM) Please add support for Solaris x86. It is a major painpoint to have to use evince, gpdf, xpdf and friends.

(Dyre Tjeldvoll on May 19, 2008 1:44 PM) Support for Solaris x86. Please! Relying on older versions or Xpdf is not fun!

(Øystein on May 19, 2008 1:45 PM) I would like to have a version for Solaris x86.

(Olav S on May 19, 2008 2:20 PM) It would be great to get Adobe Reader for Solaris on x86 and x64 machines.

(Mai S on May 19, 2008 2:33 PM) Need support for Solaris x86 Platform. Miss the reader on my laptop with solaris. Alternative products are not satisfactory.

(Henri vdS on May 19, 2008 2:38 PM) +1 for Solaris x64/x86. That would really be of great help!

(Lars H on May 19, 2008 2:55 PM) Yay! I was just pointed to this: http://blogs.adobe.com/acroread/2008/05/adobe_reader_on_solaris_x86_co.html Solaris x86 will happen! :)

(Knut A on May 19, 2008 3:05 PM) Solaris x86 support would be great! Running Adobe Reader over ssh on a remote machine has been my only option till now. It works, but it's far from ideal.

(Gaurav Jain on May 19, 2008 3:35 PM) Re: Solaris x86 support Please look at this link for information on Solaris x86 support.

(Ole Kristensen on May 19, 2008 3:49 PM) I would like to have a version for Solaris x86

(LittleEndian on May 19, 2008 5:56 PM) Solaris x86 x64 version over here please!

(Dag H. on May 19, 2008 6:52 PM) I run Solaris Nevada (11) x86 on my laptop and home boxes, and would love an updated Adobe Reader!

(Mirco Zanutto on May 19, 2008 7:31 PM) An updated version for Solaris X86 and OpenSolaris should be very useful

(Frank Allan on May 24, 2008 5:07 PM) OpenSolaris and Solaris X86 version(s) would be wonderful!

(Kacper Kowalik on May 25, 2008 3:22 AM) A possibility to play embedded animations/movies in pdf presentations or at least a nice way to launch external players without using hrefs to shell scripts would be greatly appreciated.

1. Acroread 8.1.2 cannot print multiple copies
   There's a bug in Adobe Reader 8.1.2 (reported here) wherein printing to multiple copies to any printer doesn't work.
2. Some 3D files throw "3D Parsing Error" on trying to enable 3D on Solaris
   This issue is present on Solaris Reader and is file specific. On trying to enable 3D on some 3D files on Solaris the Reader returns an alert saying "3D Parsing Error" and the 3D image is shown blank.
3. Acroread 8.x doesn't properly support Unix Style Copy/Paste
   This issue has been reported by multiple users at on the User-to-user forums. The Primary selection clipboard text is not updated on second selection and the paste returns the first item that was selected. This is a known bug in Adobe Reader 8.x and will be fixed in the next release.
4. Acroread locks up when going to Edit -> Preferences | Reviewing
   This issue has been reported by users here. The issue is reproducible on opensuse 10.3, Ubuntu 6.10 and RHEL5. The hang/lock-up happens on second or third iteration of opening the Edit -> Preferences -> Reviewing tab.

Comments (86)

Comments on this Entry:

(Dom on Feb 15, 2008 5:23 PM) Hi, thanks for doing a great job. What I'd like to see in the next release (I wouldn't mind if it happens sooner ;)) is proper Linux clipboard experience. I don't know if it matters that I'm using KDE (on Debian unstable), so to everybody: if you're using something other than KDE and don't have any problems with clipboard actions in Adobe Reader, please let me know. The clipboard experience with Adobe Reader using KDE is frustrating - sometimes works, sometimes not. But when I say it sometimes works, it just means that it *will* work at times, but then the next time you try to use it (without restarting Adobe Reader) it *won't* work. So it would be more correct saying that it doesn't give the proper experience. The worst thing is that is seems (at least to me) unpredictable. It usually works the first time I use it after starting Adobe Reader, but not always. If it works the first time, the second time it usually doesn't. I have to clear the clipboard content and then - also, only sometimes - it works for one more time. The mess is even greater when I try right button > copy routine inside Adobe Reader (for example, sometimes, after a lot of copying - and clearing the clipboard content - I somehow get content in the clipboard that I have copied several copies before). The clipboard experience is a must. A nice touch would be if Adobe could use KDE's default cursor. Again, I don't know if this is only related to KDE, but inside Adobe Reader I have this ugly big white cursor, and everywhere else (and not just KDE applications) uses my default slick black cursor. Actually, I see my default cursor when I open the 'Open' (file) dialog inside Adobe Reader. Once again, thanks for doing a great job and if you need any more input form me, please let me know. Dom http://domdelimar.com

(POH on Feb 15, 2008 9:55 PM) The first thing that happens when I boot up my new Vista PC is that I receive a message "Acrotray has stopped working". I was hoping the upgrade from 8.1.1 to 8.1.2 would fix this, but it has not.

(Mike on Feb 17, 2008 7:27 AM) I recently upgraded to Reader 8 (free version with Windows XP). Now when a website tries to access it, I get a 2-3 minute pause then an error message along the lines of "cannot find patch, make sure it exists". I click ok and reader comes up, I x it out and the website continues as normal. I've tried to uninstall and re-install but get the same message. Can anyone help, so I don't have to go thru the manual uninstallation? Thanks, Mike

(Linda on Feb 19, 2008 12:35 AM) The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I am the technical support. Any suggestions??

(Koen on Feb 19, 2008 8:18 PM) Adobe Reader 8.1.2 has a new "feature" that pops a dialog box with the message "This document is trying to print. Do you want to allow this?". Previously, the process would just print without interruption. This dialog is an impediment to workflow. I know this fixes a security issue... but we need to disable it for a web application we use (e.g. trust it for a specific domain). Is this possible?

(Mary Anne on Feb 20, 2008 12:40 AM) My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it sayd that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it sayd is not there. Any suggestions?

(Mary Anne on Feb 20, 2008 12:41 AM) My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it says that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it says is not there. Any suggestions?

(Jens on Feb 21, 2008 7:10 PM) On Fedora 8/Gnome I can't change the printer properties manually (the command line cups options) any more. Worked fine in the previous version.

(Loren Bennett on Feb 21, 2008 11:19 PM) Since I upgraded to Acrobat Reader 8.1.2 I have not been able to open a .pdf file nor can I open Acrobat reader. I have uninstalled and tried earlier versions and now have the latest version installed, but I still can't open a .pdf file. When I try, the hard disk is busy for a few seconds and then it is like I never tried to open the file.

(Leena Varghese on Feb 26, 2008 2:13 AM) We use Adobe Interactive form with our SAP ECC 6.0. However, we cannot bring this form up with the latest 8.1.2 update. Can you tell us what could be wrong? Thanks, Leena Koshy Varghese

(peter wilkinson on Feb 26, 2008 8:39 AM) I can open a pdf e mail file to read but it will not print,says unable to print...is printer ready,which it is. also get error 1344 trying to open some pdf emails that have been saved.

(peter wilkinson on Feb 26, 2008 8:39 AM) I can open a pdf e mail file to read but it will not print,says unable to print...is printer ready,which it is. also get error 1344 trying to open some pdf emails that have been saved.

(Martin Schröder on Feb 28, 2008 3:05 AM) Large File Support is missing; when opening PDFs >2GiB, AR simply barfs that the file is too large. I know that AR is a 32 bit app; but LFS doesn't need proper 64bit, only 64bit for offsets and some adaptions (fseek/fseeko etc.) that are known for more then a decade.

(Dana on Feb 28, 2008 5:22 AM) The ld-linux.so.2 problem from 8.1.1 has persisted. Some more information (tho eventually it links back here) http://bbs.archlinux.org/viewtopic.php?pid=294723 Disabling "Allow Fast Web View" seems to have helped for me as well.

(Karen on Feb 28, 2008 9:46 PM) I am unable to open any emailed link to a PDF file on the web. I am able to open PDF directly from within IE, but only once, before having to re-launch IE. When opening the PDF, I get an generic error message saying there is a problem with Acrobat Reader. I was unable to uninstall or re-install Reader 8.1.2, which is what I currently have. BOO!

(Dana on Mar 1, 2008 6:25 AM) Opening this pdf "http://www.ppt.gc.ca/form/pdfs/pptc153.pdf" causes acroread 8.1.2 for linux to simply exit.

(John on Mar 2, 2008 1:23 PM) Adobe Reader 8.1.2 has a new "feature" that pops a dialog box with the message "This document is trying to print. Do you want to allow this?" This issue really needs to be addressed. We use Adobe Reader to automatically print documents in a web application. The users are not very happy having to click twice to get the document to print. You need to add support to trust domains, or an option to disable the warning (not very secure, I'd go for the first option). Another option is to add the possibility to trust signed documents to print. But the option to trust domains seems simpler.

(Mary on Mar 4, 2008 8:05 PM) Adobe Reader 8.1.2 seems to have broken the javascript eval functions that we have coded within our Livecycle forms. Code that was working fine for Reader 8.1.1 is now failing causing the rest of the script within the same function to be skipped. This is a critial error for our application!

(Jim on Mar 6, 2008 3:22 AM) As stated in an earlier post: Adobe Reader 8.1.2 has a new "feature" that pops a dialog box with the message "This document is trying to print. Do you want to allow this?" This is real inconvenient. We have several applications that automatically print documents. Is this supposed to be a new security feature? There should be a way documented to optionally turn off new "features" like this. That way we can decide ourselves if this type of printing is a security risk or not instead of having the decision made for us.

(Thomas in MD on Mar 7, 2008 8:15 AM) My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it says that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it says is not there. Any suggestions? (I've tried add/remove software in the control panel. It won't allow me to delete.) I now can't open any pdf. file Thank You, Yom

(Marc on Mar 7, 2008 4:52 PM) I have the same problem as Linda. I don't get any Icons for *.pdf documents! When I try the autoupdate, uninstall or manual remove and a new download and install, the install stops with the message Reader 8.1.2 can't be removed. when I run adobe reader, it starts o.k. but tells me, it's version 8.1.1 ! Any ideas? "please help me if you can, I'm feeling down, and I do apreciate ..."

(Marc on Mar 7, 2008 5:11 PM) I've found it! Solution on http://www.adobeforums.com/webx/.3c06482d where maggie hallinan (http://www.adobeforums.com/webx?224@@2d1f975f@.3c06482d/2) suggested to use the "Microsoft Windows Installer CleanUp Utilities". Worked for me fine to! cu, Marc.

(Guy Dawson on Mar 7, 2008 5:59 PM) We also affected by the 'This document is trying to print' and need a proper solution. As another poster has suggested can some form of trusted domain be provided for? We have a web application used by our customers to create documentation for shipments and it creates PDF files with a little javascript to automatically print them out. This makes web generation of high quality documents a doddle. It's not practical for use to get our clients to use the javscript work around I've seen (a .js file with a function that does the silent print and call it from the PDF file) on our customers PCs. We're getting a steady stream of complaints as our clients upgrade to Acrobat Reader 8.1.2. Help!

(rudolfo on Mar 8, 2008 1:18 PM) The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I need technical support.

(Eugene Barnash on Mar 8, 2008 7:56 PM) Adobe Reader 8.1.2 has problems opening files. It will open some; others it will open if saved to the laptop but not over the internet; and still others it will not open in any case. We can use other computers with earlier versions of Adobe Reader and all of these files open fine, with no delay. We have cleared up IE caching, uninstalled and reinstalled the Reader with no success. Is the solution as simple as installing an older version, or does Adobe have a fix on the horizon. Thanks.

(DAN SMITH on Mar 9, 2008 12:29 AM) Unable to bring up any tax fil from my broker which i desparetly need When reinstalling says"cannot uninstall older version. Can you help me?

(Rosalyn Martin on Mar 10, 2008 12:16 AM) Unable to updated to Adobe 8.1.2.... I can't even print pdf's anymore with this application. Why can't I uninstall Adobe's 8.1.1 and update -- Dialog informs me a "patch" is missing?? Rolled back to Adobe 7. I'm using Windows XP.

(Charles Lovelace on Mar 10, 2008 7:25 AM) After downloading update 8.1.2 I haven't been able to use AdobeReader. I keept trying to reinstall, update or remove and I keep getting a message saying, "The path 'C:\DOCUME~1\CHARLES~1\LOCALS~1\Temp\Adobe Reader 8_\AcroRead.msi cannot be found.' And I also receive a message saying "The older version of Adobe Reader 8.1.2 cannot be removed. Contact technical support." What can I do? Please help!

(Charles Lovelace on Mar 10, 2008 7:26 AM) After downloading update 8.1.2 I haven't been able to use AdobeReader. I keept trying to reinstall, update or remove and I keep getting a message saying, "The path 'C:\DOCUME~1\CHARLES~1\LOCALS~1\Temp\Adobe Reader 8_\AcroRead.msi cannot be found.' And I also receive a message saying "The older version of Adobe Reader 8.1.2 cannot be removed. Contact technical support." What can I do? Please help!

(Randall Autry on Mar 11, 2008 10:50 PM) The following Javascript generates an exception on 8.1.2, but works fine on 8.1.1 and previous versions: for(var i in this.info) this.info appears to be evaluating to an empty string rather than an object with properties when used with a for/in statement. I have a simple pdf file that contains document open JavaScript that demonstrates the issue. I can send the sample to aid identification of the bug if I can get a place to send it. On versions of reader before 8.1.2, a text field in the sample will be populated with information. On reader 8.1.2, an exception occurs and nothing is put in the text field. The exception occurs when the above line of code is encountered.

(arnaud Bibard on Mar 13, 2008 7:36 PM) Acrobat was unable to print. I tried to re install ver 8.1.2 I also receive a message saying "The older version of Adobe Reader 8.1.2 cannot be removed. Contact technical support."

(Neil Menne on Mar 14, 2008 5:08 AM) On my PC, Adobe Reader 8.1.2 has created an unusual fault that won't allow my computer to shut down. I've read elsewhere that this is happening to others as well. Other versions have always worked great, so I'm sure it's just a minor coding problem.

(Kenny on Mar 14, 2008 7:14 AM) I have download Adobe reader and install Adobe Reader latest edition, 8.1.2 version. However when it need the computer to restart the computer, so, I press it. After the computer restart, it keep asking me restart and restart and restart. Eventually sometimes, I haven't click any command or prompt, it shut down automatically. This incident is faced by most of my friends who had download and install the Adobe Reader 8.1.2. Hope can get advice from Adobe. Thank you.

(Ian Cullen on Mar 17, 2008 7:07 AM) The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. Or it keeps saying that the printer is unavailable?? Any suggestions??

(Dean Avery on Mar 18, 2008 1:56 AM) I'm have the same troubles as many of the other users. My Adobe Reader updated to the 8.1.2 version and now I can't print from it. I am running a Windows XP operating system. I also can't fix the update as it says that an older version cannot be removed. If I delete the Adobe and try to reinstall it, again it comes up with an older version cannot be removed with a file it says is not there. Any suggestions?

(margebabin on Mar 19, 2008 3:37 AM) I was supposed to have upgraded to 8.1.2 but all is showing up still a v. 8.0 in everything but control panel add or remove programs. Whenenver I updated Adobe reader in the past they handled the clean up. Should I have uninstalled the v. 8.0 before installing 8.1.2?

(margebabin on Mar 19, 2008 3:38 AM) I was supposed to have upgraded to 8.1.2 but all is showing up still a v. 8.0 in everything but control panel add or remove programs. Whenenver I updated Adobe reader in the past they handled the clean up. Should I have uninstalled the v. 8.0 before installing 8.1.2?

(Ganesa Wiens on Mar 19, 2008 8:56 AM) Same problem here. I can't use it, repair it, delete it or even open it. Get a message telling me that the patch package cannot be opened. Verify that it exists. I have no idea what to do. Throw me a life line here...pretty please?

(Michele on Mar 21, 2008 5:32 PM) Same as is the one posted the most....can't print, can't unistall. where are the answers to these posts?

(kEVIN MARSH on Mar 21, 2008 6:54 PM) I have tried to remove adobe 8.1.1 as it is not working properly. When I try to remove it from add/remove programs in control pannel a message appears: Missing patch file,make sure file patch exists. It will not let me remove it. Any ideas?

(bill thomson on Mar 22, 2008 12:26 AM) I also have trouble with the reader pdf same as others it will not work and can not remove it or reistall it as many poeple are having same problems how can I get to answer is there somewhere i cat go to get a response

(richard ojeda on Mar 23, 2008 4:39 AM) The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. However, as I am a private individual, I need technical support

(JUDY FARK on Mar 23, 2008 11:37 AM) NEED HELP. SAME PROBLEM CAN,T UNINSTALL OR PUT ANOTHER VERSION.

(D. Dale on Mar 24, 2008 10:43 PM) Windows Reader users who are having problems in updating or rolling back from version 8.1.2 may find help on this: official Adobe KB page

(Shannon on Mar 25, 2008 6:20 AM) Same problems. Older version of 8.1.2 cannot be removed. Cannot use Reader or reinstall. WTF?!

(Gloria on Mar 25, 2008 7:28 AM) My problem with adobe reader 8.1.2. When clicking to open a pdf file, I get the message "Adobe Reader has Stopped running" I am running Microsoft Vista OS.

(Dom on Mar 27, 2008 8:53 PM) Is there no support blog for users of Adobe Reader on Windows systems? I fail to see why so many commenters don't realize this is, as the header says: "...the official blog of Adobe (Acrobat) Reader for Unix Platforms". Anyway, thanks for committing to solve the copy/paste problem. Dom http://domdelimar.com

(f.g.pachano on Mar 28, 2008 3:08 PM) The error I am receiving with my Adobe upgrade is that the older version of 8.1.2 cannot be removed. To contact my technical support people. Or it keeps saying that the printer is unavailable?? Any suggestions??

(Maurice on Mar 28, 2008 11:33 PM) I thought i was going "bonkers" till i read other persons are having the same problem of not being able to install 8.1.2

(Joe Perez on Mar 29, 2008 3:19 AM) I can not remove or update Adobe Reader8.1.1 form my Pc it tells me Error 1714 the older version CAN NOT be removed.or this patch could not be opened,verify that the patch exists and you can access it.or contact the application vender to verify is a valid windows Installer patch package.

(Mateus Teixeira on Mar 30, 2008 1:06 PM) I had installed Acrobat Reader 8.1.2 in my Fedora 8 system and I noticed that the mouse cursor disappears when it is within the Reader window. I even can't access its menus. Did someone already have similar problem?

(Chris Watkins on Mar 31, 2008 3:04 AM) Same as everyone else, can no longer open pdf files. Keep getting error 1714. I can't remove the older version and reinstall. This is a BIG problem for me.

(Chris Watkins on Mar 31, 2008 3:06 AM) Same as everyone else, can no longer open pdf files. Keep getting error 1714. I can't remove the older version and reinstall. This is a BIG problem for me.

(Arleen Gross on Mar 31, 2008 4:47 AM) I am having the same issues like most of the postings. I cannot print, I have Windows XP, and Adobe Reader 8.1.2. I tried manually removing as per instructions on your website but when I get to removing c:\Program Files\Common Files\Adobe\Acrobat\Active X\del ACroIEHelper.dll it tells me access denied. What can I do to correct this issue?

(Judith Abernathy on Mar 31, 2008 7:36 AM) I have tried to remove adobe 8.1.1 as it is not working properly. When I try to remove Adobe Reader 8.1.1 from add/remove programs in control pannel a message appears: Missing patch file,make sure file patch exists. It will not let me remove it. Can you help me?

(Pat Pitcher on Mar 31, 2008 10:46 PM) Hi- I use the Canada Post website to print my shipping labels and it is always when using it that I get the notices of upgrades etc. I d/l 8.1.2 a few days ago but then I got error message that it failed to install. Message of upgrades popped up again today so I tried again. Still says failed to install. What do I do????

(Pat Pitcher on Mar 31, 2008 10:49 PM) Sorry - I neglected to mention that I'm running XP - I use both IE and Mozilla for browsing depending on the site I need to use.

(D. Dale on Apr 1, 2008 11:17 AM) For those of you who are getting the 1714 error, try the solution on this Adobe Knowledge Base page: href="http://kb.adobe.com/selfservice/viewContent.do?externalId=320310&sliceId=1 I suspect that this page will fix many of the problems reported in this blog.

(Maurizio Ferrari on Apr 2, 2008 7:59 PM) Hi In Acroread for Linux 8.1.2, Edit->Preferences->Full Screen->Full Screen Appearance->Background Color does not work. Background is black and cannot be changed. On some documents that we receive from customers this prevents us from using 8.1.2 as the images come out completely black; with V. 7 everything is fine. Thanks Maurizio

(Red on Apr 3, 2008 2:42 AM) all pdf's print red. the print view is white but prints completely in red. I've tried uninstalling and reinstalling but still printing in red. someone suggested to install a previous version, could not do it, kept coming up with the same ver8.1.2. How do I fix this problem?

(Domenico Saettone on Apr 3, 2008 11:38 AM) I am unable to remove ADOBE READER 8.1.1. What can I do?

(Sheryl on Apr 5, 2008 10:34 PM) I am running Firefox brower and I also have the same problem. I can't get it to open PDF's from the websites anymore. I have now unintalled 8.1.2 and not sure what to do next. This is so frustrating.

(Bernie Jennings on Apr 8, 2008 5:06 AM) I installed Reader 8.1.2 last week on my Windows XP Home PC. When I print a document all letters and numbers add one. If the screen says 123 it prints 234, if the screen says ABC it will print BCD. But a stock report from Standard & Poor's will print their name ok at the top, but the rest will print as I stated above.

(Pete on Apr 8, 2008 8:35 PM) Hi- One feature I'm missing from unix acroread 7 is the 'Selection' text-box in the File->Open dialog. I prefer to be able to type in the directory path and hit return to reload the 'Files' list. I see no value-add to the new File->Open dialog, as I don't use "bookmarks". Perhaps a preference setting to use the acroread 7 File->Open dialog instead?

(james brown on Apr 9, 2008 10:32 AM) abode8.1.1 wnat let me open to my broker/want let me uninstall it/say can uninstall old verion can not be remove/ helphelp runner window xp

(Matthew Cornforth on Apr 9, 2008 3:25 PM) I have a client trying to print a pdf, who, when selecting a printer different to the default is presented with a blank preview, which then prints as a blank page. Closer inspection reveals that the pdf zooms -360921632%, rather than the 95% or 100% we are normally presented with... changing to an alternate printer and back again resolves this, but it is very inconvenient, any ideas?

(JohnC on Apr 9, 2008 8:35 PM) Adobe's Acrobat Reader Update 8.1.2 has too many issues for it to be a viable option: Massive download: It downloades an enormous update of many MBs: updates are supposed to be small and unintrusive; don't make the process hard. System Restart: Why does a document reader force me to restart my system? Heck, MS Office updates don't ask me to restart my system, then why should Adobe? That's just not right. Remember Adobe, system restarts are for critical or error events, not for a document reader. Don't mess with users' systems. Cannot shutdown: The reader update forces a reboot, but then won't let the system shutdown. All Windows XP boxes I've tried this on hung when shutting down and required a hard power off. On top of making it hard and unviable, Adobe's making it unstable too.

(Susan on Apr 10, 2008 6:46 AM) Having same issues as all of the above. Do you have any solutions yet? If anything is a PDF and I click on it, my computers locks up. Can you please give us an answer ASAP on how to resolve these problems. Thank you

(Ron on Apr 10, 2008 9:43 AM) cant remove old version ... can anyone help me?

(Russ on Apr 11, 2008 4:24 AM) I am trying to install Reader 8.1.2 but it keeps erroring out telling me it can remove an older version of 8.1.2. I don't have any versions of Reader installed and it keeps giving me this message.

(Dawn on Apr 12, 2008 2:57 AM) Here's the site for resolving the "Error 1714. The old version of Adobe Reader...cannot be removed..." and "The installation source for this product is not available..." errors. http://kb.adobe.com/selfservice/viewContent.do?externalId=332773

(Michael Moore on Apr 13, 2008 3:33 AM) I realize Adobe is working on a solution to the many issues stated here. Can we get some idea as to when our frustration will end. Any target date available for the next version?

(yves colliere on Apr 13, 2008 8:42 PM) Adobe 8.1.2 was not working as it should,tried to remove and re-install,can't revove. Please need support.

(harry douglas on Apr 14, 2008 11:23 AM) What good is it to make comments if you dont post answers to uninstallling 8.1.1 adobe reader

(Gaurav Jain on Apr 14, 2008 11:59 AM) The solution the uninstallation issues has been posted on this blog at following post: http://blogs.adobe.com/acroread/2008/04/issues_related_to_printing_and.html

(mac brown on Apr 17, 2008 8:47 AM) 8.1.2 sdobe is no good i call they hang up on me.what can i do do can,t uninstall it.

(Liken on Apr 20, 2008 12:21 AM) "Acroread 8.x doesn't properly support Unix Style Copy/Paste." This is a fucking bug because you cannot use a dictionary (stardict, babylon type..) to select and found words. And solution might be simple for the programmer, AR8 remembers always the first selection.

(David on Apr 21, 2008 1:24 AM) I'm really disappointed I can't load Adobe Reader 8.1.2, nor can I reinstal version 7. I've tried the tips shown in this forum, which I'm grateful for, but I'm giving up now. Foxit Reader is freeware which seems to be almost as good as AR 7, I got it at http://www.foxitsoftware.com/ I hope Adobe will solve the problem, because I really liked AR7 and I look forward to an even better AR8, but I don't have the luxury of another day to waste day trying to instal it, nor do I have the patience. I also didn't like being forced into an upgrade without any message telling me the new version was available. I run Windows XP Pro, and use Norton Internet Security 2008. I suspect there's some setting in one of those programs that I could tweak, but I'm not a programmer and I don't want to crash my entire system.

(John on Apr 21, 2008 3:38 AM) Problems with adobe 8.1.2. Had real trouble printing documents. Unable to uninstall. From this forum i found the following software at Microsoft - "Microsoft Windows Installer CleanUp Utilities". Used it to uninstall adobe 8.1.2. Used google to find adobe 7. Downloaded, installed and now i can print again. Thanks for the advice.

(Jean Walsh on Apr 22, 2008 2:06 PM) After updating Acrobat Professional 8 to v8.1.2, I can no longer open pdf files in my browser window. Help!

(Akshay Dua on May 6, 2008 8:52 AM) Sorry, I posted this in the wrong place earlier. I am seeing this issue where my ".adobe" folder is taking all my hard disk space (approx 30GB). Is there a workaround? Let me know what information I can provide to help the issue

(RM on May 9, 2008 8:51 AM) I downloaded acroread 8.1.2 to a new Fedora Core 8 Linux. It worked fine for a couple of weeks. Then it mysteriously stopped working. It says "/opt/Adobe/Reader8/Reader/intellinux/bin/acroread: error while loading shared libraries: /usr/lib/libXdmcp.so.6: invalid ELF header". Any hints?

(MikeW on May 12, 2008 8:10 AM) The following error pops up in setroubleshooter when opening a PDF form with Adobe Reader 8.1.2 on a Fedora 8 system with SELinux in enforcing mode. It looks like an Adobe Reader issue. If Reader is opened again the alert will not appear until you toggle form highlighting on/off and restart Reader. Summary: SELinux is preventing ld-linux.so.2 from changing the access protection of memory on the heap. Detailed Description: The ld-linux.so.2 application attempted to change the access protection of memory on the heap (e.g., allocated using malloc). This is a potential security problem. Applications should not be doing this. Applications are sometimes coded incorrectly and request this permission. The SELinux Memory Protection Tests (http://people.redhat.com/drepper/selinux-mem.html) web page explains how to remove this requirement. If ld-linux.so.2 does not work and you need it to work, you can configure SELinux temporarily to allow this access until the application is fixed. Please file a bug report (http://bugzilla.redhat.com/bugzilla/enter_bug.cgi) against this package. Allowing Access: If you want ld-linux.so.2 to continue, you must turn on the allow_execheap boolean. Note: This boolean will affect all applications on the system. The following command will allow this access: setsebool -P allow_execheap=1 Additional Information: Source Context unconfined_u:system_r:unconfined_t:SystemLow- SystemHigh Target Context unconfined_u:system_r:unconfined_t:SystemLow- SystemHigh Target Objects None [ process ] Source ld-linux.so.2 Source Path /lib/ld-2.7.so Port Host localhost.localdomain Source RPM Packages glibc-2.7-2 Target RPM Packages Policy RPM selinux-policy-3.0.8-101.fc8 Selinux Enabled True Policy Type targeted MLS Enabled True Enforcing Mode Enforcing Plugin Name allow_execheap Host Name localhost.localdomain Platform Linux localhost.localdomain 2.6.24.5-85.fc8 #1 SMP Sat Apr 19 12:39:34 EDT 2008 i686 athlon Alert Count 40 First Seen Sun 04 May 2008 06:28:51 PM EDT Last Seen Sun 11 May 2008 09:28:06 PM EDT Local ID ba2bc4c2-4eb7-490e-94c6-3a5caa6ea481 Line Numbers Raw Audit Messages host=localhost.localdomain type=AVC msg=audit(1210555686.596:57): avc: denied { execheap } for pid=5638 comm="ld-linux.so.2" scontext=unconfined_u:system_r:unconfined_t:s0-s0:c0.c1023 tcontext=unconfined_u:system_r:unconfined_t:s0-s0:c0.c1023 tclass=process host=localhost.localdomain type=SYSCALL msg=audit(1210555686.596:57): arch=40000003 syscall=125 success=no exit=-13 a0=612d000 a1=873000 a2=5 a3=bf8c4620 items=0 ppid=1 pid=5638 auid=500 uid=500 gid=500 euid=500 suid=500 fsuid=500 egid=500 sgid=500 fsgid=500 tty=(none) comm="ld-linux.so.2" exe="/lib/ld-2.7.so" subj=unconfined_u:system_r:unconfined_t:s0-s0:c0.c1023 key=(null)

(Razi Asghar on May 14, 2008 1:57 AM) Just installed 8.2.1 version on Solaris 1o platform. Got the following error message? Can any one help us out? Thanks. ld.so.1: acroread: fatal: libBIB.so: open failed: No such file or directory Killed

(Razi Asghar on May 14, 2008 1:57 AM) Just installed 8.2.1 version on Solaris 1o platform. Got the following error message? Can any one help us out? Thanks. ld.so.1: acroread: fatal: libBIB.so: open failed: No such file or directory Killed

(Dustbin on May 17, 2008 5:51 AM) I found the solution to a problem. With Acrobat 8.12, the stand-alone reader seems to work OK, but the plug-in has some sort of memory leak when using Firefox (I'm using FF3.0B5 with FC9). You'll know it is happening if you click on a pdf in Firefox, the browser goes to another page (as if it is loading the pdf), then says "Done" in the lower status bar. http://www.adobeforums.com/webx/.59b507ae If a terminal is opened and top is used to look at processes, you'll find that ld-linux.so2 is using 30-50% of CPU time. If one uses the back button, then tries to load another pdf, another instance of ld-linux.so2 opens and uses another 30-40% of CPU time. At this point, the computer is pretty unresponsive, but if the ld-linux.so2 processes are killed (kill -9 pid) everything returns to normal. I tried this with Acrobat Reader 7.0.9.1 from Adobe's web site, and pretty much the same thing happens but the process that hogs the CPU is acroread. So, my workaround was to keep acorread 7.0.9.1 installed, but delete the browser plugin (nppdf.so) as root from the plugin directory (/usr/lib/mozilla/plugins). Then make sure that evince is used by FF (edit -> preferences -> applications, then select Document Viewer as PDF preference). This workaround will allow viewing of pdfs from FF using evince, but if you need acroread the pdf link can be right clicked on, saved to the computer, and viewed with acroread. In my limited testing, acroread used as a stand-alone app doesn't cause this problem, but YMMV.

1. Download and install the Adobe Release RPM (one-time step only)
2. Run the Yum command with the Adobe Reader for your language, as follows:
   yum install AdobeReader_enu (for English)
   yum install AdobeReader_jpn (for Japanese) etc.

Comments (10)

Comments on this Entry:

(Gideon Mayhak on Feb 15, 2008 2:31 AM) Thank you so much! I've been wanting this ever since you put Flash into a yum repository :D. Now, when can we expect a 64-bit and/or PPC Flash plugin for Linux ;) :p.

(alex parenteau on Feb 15, 2008 5:29 AM) Great! I tried AdobeReader_enu and it worked on Fedora 8 x86.

(Vince on Feb 16, 2008 10:08 AM) Bravo, Adobe! Got the new 8.1.2 Acrobat Reader with yum updates on 2-13-2008. Fedora 7, x86. Works good (menu icon missing, though - no big deal, I fixed it on my box). Thanx and Regards, VJS

(mohamed on Feb 16, 2008 7:19 PM) thanks alot

(Troy Dawson on Feb 18, 2008 9:21 PM) Everyone else has said it, but I'll say it too. Thank you very much. My users will really appreciate this, as well as myself.

(Glenn Morris on Feb 20, 2008 3:02 AM) Is the repository down? yum -y --enablerepo=adobe-linux-i386 install AdobeReader_enu ... http://linuxdownload.adobe.com/linux/i386/AdobeReader_enu-8.1.2-1.i486.rpm: [Errno 4] Socket Error: timed out Trying other mirror. ... [Errno 256] No more mirrors to try.

(ubuntu-user on Feb 25, 2008 2:46 AM) hi, how comes there isn't a package for ubuntu, its one of the most popular distros.

(Willis Montgomery on Feb 28, 2008 4:16 AM) Thank you. Thank you. Thank you. Did I say thank you? I did.

(dustpuppy on Mar 17, 2008 3:31 PM) Finally, I don't have to install updates by hand anymore! Thank you very much!

(Dan Yocum on Apr 13, 2008 9:41 PM) Can't access http://linuxdownload.adobe.com/linux/i386/ Error 403: You don't have permission to access /linux/i386/ on this server. Oops.

• Problems running on Solaris 10: There were issues with Adobe Reader 8.1.1 on the default installation of Solaris 10 due to GTK version. This has been fixed in 8.1.2 Reader which does not require users to upgrade GTK to 2.6.
• Launch problem on Solaris 9: On some Solaris 9 machines Acroread 8.1.1 did not launch and hung on startup. This has been fixed in Reader 8.1.2
• Font caching Issues: Various font caching issues are fixed in Reader 8.1.2, including the issue of fonts that were configured using fontconfig not being picked up by the Reader to render documents (reported by Novell here).
• Reader freezes for 40 seconds on startup: This was also related to font caching (originally reported here) and has been fixed in Reader 8.1.2
• Unable to find the HTML rendering library (libgtkembedmoz): This issue was reported by many users who did not have the libgtkmozembed library installed properly (discussed in the Adobe Reader 8.1.1 FAQs, point 2). Some fixes have been made in Reader 8.1.2 to ensure that the alert for the missing library is not shown on every startup to enhance the user experience.
• Problem with Dual-screen setup (Xinerama mode): Issue number 4 listed on the Known Issues page for Reader 8.1.1 (also reported here). This has been fixed in Reader 8.1.2
• Firefox plugin problem on SELinux Enabled systems: On SELinux enabled systems nppdf.so did not load with Reader 8.1.1 (originally reported here). This has been fixed in Reader 8.1.2.
• Document ordering and fullscreen mode: Issue reported here has been fixed in Reader 8.1.2
• Font KozGoProVI-Medium.otf is missing in Japanese Reader: Reported here, this issue is fixed in Reader 8.1.2
• Not able to play multimedia with RealPlayer 10 on Linux under some conditions:8.1.2 Reader has better support for playing multimedia using the latest release of RealPlayer on Linux.

• Incorrect orientation: Issues with printing PDF files containing portrait and landscape pages (reported here) have been fixed in Reader 8.1.2. Choosing "Auto Rotate and Center" will now print the pages in their inherent orientation.
• Red wash on printing with HP CLJ 2605: A workaround for this has been added in the preferences ($HOME/.adobe/Acrobat/8.0/Preferences/reader_prefs), namely "brokenCRDs". This value is set to "false" by default and can be modified to "true" if one faces the red background issue.
• Scaling issues: Problems with -shrink/-expand options in the command line (Issue #1 listed on the Known Issues page for Reader 8.1.1) as well as with "Custom" printing in the dialog (reported here) have been fixed in Reader 8.1.2
• Incorrect preview on Ubuntu Fiesty: The default page size for a printer (and not US Letter) is used to draw the print preview.
• Reader does not remember last chosen printer across sessions: Last chosen printer is now remembered between different sessions of the Reader in 8.1.2 release.
• Cannot pipe PDF as input to acroread: PDF contents can be read from stdin when using the -toPostScript option
• Hardcoding of printer command: Earlier the printer command was hardcoded in the reader binary (reported here). This has been fixed in Reader 8.1.2 to pick up the command from the PATH environment variable.

Comments (21)

Comments on this Entry:

(Manish on Feb 7, 2008 1:57 AM) Hello, If anyone at adobe is listening, please provide us with a current version of acrobat reader for opensolaris/solaris x86. At the very least you should explain the technical reasons behind the unavailability of acroread on solaris x86. I know people have been pissed at adobe due to this for several years now !

(Luis Falcao on Feb 19, 2008 7:35 PM) I'm looking for Adobe on Solaris 10 x86 platform. It will be released? Thanks

(Charles Stewart on Mar 9, 2008 1:08 AM) My Adobe Reader says unable to start print job. Is printer available?

(Helen Harris on Mar 15, 2008 5:26 AM) After downloading update of Adobe Reader 8.1.2, i am unable to print any pdf files.It says it is unable to start print job. Is printer available? HELP!!!!

(tami druzba on Mar 18, 2008 8:59 AM) We downloaded Adobe Reader 8.1.2 over the weekend - we were immediately unable to print. I backed up my system to BEFORE 8.1.2 was downloaded and I'm still unable to print. What's up? This will not work for me - I work in a virtual office situation and printing graphic files from Adobe is critical to my being able to complete work in a timely manner. HELP?!

(Janet Peters on Mar 24, 2008 9:36 PM) I cannot print any pdf files since I updated to 8.1 version. Is there a specific patch to fix this problem. It is essential that I print today. Can anyone help? Janet

(Maria L on Mar 25, 2008 9:45 AM) When I try to open adobe reader it sends an error saying cannot launch. Please help me with this problem?

(Thane Gaveronski on Mar 28, 2008 12:55 AM) My Adobe Reader says unable to start print job. Is printer available? How do I go about correcting this problem? Thanks

(Bob Hall on Apr 1, 2008 8:29 AM) Since downloading adobe 8.1.1 I can't print any pdf files. My adobe reader says unable to start print job is printer available. How is this fixed.

(Rozlyn Wade on Apr 1, 2008 11:34 AM) Since downloading adobe 8.1.1 I can't print any pdf files. My adobe reader says unable to start print job. Is printer available. How can I fix this?

(Dave on Apr 2, 2008 9:17 PM) Same printing issue since downloading 8.1.2 update patch, tried purging root directory and associated files from registry and reinstalling. No success. Dave

(Roy on Apr 7, 2008 10:15 PM) For those of you having issues with your Adobe printing error "Unable to start print job. Is printer avaiable?" I found a fix on my system... Go to the Help --> then click on Repair Acrobat Installation. Let it repair the install.. Worked for me!

(Leslie McDaniel on Apr 9, 2008 1:45 AM) Was there any solution to the "unable to print. Is there a printer available?" issue yet! I depend on the program to print files and this print error has seriously cramped my progress.

(David on Apr 9, 2008 6:34 PM) Installed Acrobat Reader 8.1.12 for Linux (running on Debian Etch). Attempting to print gives me a message saying that the lpr command received no input from -stdin (IOW, Acrobat didn't send anything to print).

(Julia on Apr 13, 2008 6:22 PM) Hi guys, I feel your pain. Unfortunately Roy's suggestion didn't work for me as the window didn't open. Should I go back to an earlier version? Any success stories would be appreciated. Thanks!

(Julia on Apr 13, 2008 6:46 PM) Hi, I've just managed to print using Acrobat Reader 5.0. Hope that helps, it sure helps me! Good luck!

(annie on Apr 18, 2008 7:11 PM) Please release a new version of Acrobat Reader for Solaris 10 x86, the version v4.05 which is installed on my computer was downloaded March 2000 and worked with Solaris 2.6 x86, 7 x86, 8 x86, 9 x86 and 10 x86 (32 and 64bit) on three different computers.

(Bhupendra Gadhia on Apr 23, 2008 2:12 AM) After downloading Adobe Reader 8.1.2, I can't print any .pdf files. The message says "Unable to start print job - Is printer available" I have been trying to find solution for a week. Need HELP.

(Arnaldo Boscani on Apr 30, 2008 11:47 PM) I solved the problem "Unable to start print job - Is printer available" on my kubuntu hardy installing the package cupsys-bsd. On my system that problem came with lack of lpr command.

(Peter J. Meacham on May 23, 2008 7:22 PM) My Adobe Reader says unable to start print job. Is printer available? Come on Adobe - you have had this problem for several versions of reader - we need a fix!!!!

(Peter J. Meacham on May 23, 2008 7:22 PM) My Adobe Reader says unable to start print job. Is printer available? Come on Adobe - you have had this problem for several versions of reader - we need a fix!!!!

Download Links:

An overview of the major bug fixes and enhancements in this release will be posted shortly. Go ahead and download this latest version of the Unix Reader and let us know your feedback. We look forward to hearing from you!

Comments (10)

Comments on this Entry:

(Jeff on Feb 6, 2008 7:27 PM) This is great news. Thanks for keeping Adobe Reader current on these platforms ... but when will there be a version for Solaris on x86? I've been waiting for years ....

(Peter on Feb 7, 2008 6:21 AM) I agree with Jeff, I too have been waiting for years for the Solaris X86 version. Support X86 Unix (Linux) exists, support for Solaris (SPARC) exists. The effort required to have Solaris X86 as a supported platform should be minimal. And with virtual machines, you don't even have to buy a new compile server :-)

(mangoo on Feb 8, 2008 3:43 AM) Why is changelog for Adobe products always empty? # rpm -q --changelog AdobeReader_enu #

(Michael on Feb 16, 2008 3:24 AM) Acroread on Solaris AMD. We are in great need of a good PDF reader on Solaris AMD platform, why does it take so long? /michael

(Sriram Narayanan on Feb 24, 2008 11:38 AM) Hi. I'm a member of the Bangalore Open Solaris User Group, and I work with Thoughtworks. Did you attend the recent Dev Camp in Bangalore ? A number of the Solaris enthusiasts in Bangalore are interested in seeing Adobe Reader on Solaris and we'd like to help in whatever way we can (including signing NDAs if need be). Do write to me and let's at least meet or talk on the phone. I'm sriramNRN at gmail.

(Denis Bitouzé on Mar 4, 2008 2:05 PM) Hello, thanks for making Adobe Reader 8.1.2 available for Linux. If a hyperlink in a PDF file points to an external application, is it possible to launch this application from Adobe Reader, as it is the case since a long time with other PDF viewers on Linux (as xpdf for instance)? Thanks in advance for your answer.

(Carl on Mar 10, 2008 10:46 PM) Please release Reader for Solaris x86. As previous posters have noted, you have a Solaris SPARC version and Linux x86 version. A Solaris x86 version should be very simple to produce.

(Dan Anderson on Mar 22, 2008 6:31 AM) Could you also release Adobe Reader for Solaris x86 as well as SPARC? Thanks.

(Akshay Dua on May 6, 2008 8:48 AM) I just had this issue where my ".adobe" folder was using up my entire hard drive space (approx. 30 GB). Where can I file this bug?

(Steve Watkins on May 16, 2008 4:22 AM) We also could REALLY use a Solaris x86 version of Adobe Reader. We're grateful for the Solaris SPARC support. Could you please make the x86 version available too?

Wishing you all Happy Holidays and a wonderful New Year! See you all in 2008 :-)

Comments (2)

Comments on this Entry:

(Francesco Pretto on Jan 2, 2008 8:33 PM) > So please continue to let us know anything and everything that you'd like improved > in this product and we shall try our best to incorporate your suggestions. As a wish, I'd like to be answered here: http://www.adobeforums.com/webx/.3c0598c3 Thanks! :D

(Stoma on Feb 3, 2008 10:02 AM) Are there any plans to release Acrobat Reader for x86 Solaris? This has been rolling throughout the community for quite some time, but alas - the only available build is for Sparc. Best wishes!

If you are interested in enrolling for the pre-release program, please get in touch with Anupam Garg (agarg at adobe dot com), the Program Manager for this project, and he will assist you from there. If you have any questions about this pre-release program, feel free to post your comments here or write in to Anupam. Looking forward to a healthy participation and useful feedback!

Comments (5)

Comments on this Entry:

(Michael Laajanen on Dec 4, 2007 5:39 AM) Hi there, Great news, and we really hope that this patchrelease will include a Solaris 10 AMD port since we all that uses S10 on AMD are getting very sick of the Gnome clone. Wr really need ad a real PDF reader on our new platform. cheers Michael Laajanen IT manager 4Real AB Embedded solutions

(Tobias on Dec 5, 2007 5:45 PM) I've not received a reply from Anupam after I sent him email that I want to participate. Is this a silent sign-up?

(Zbigniew Luszpinski on Dec 5, 2007 8:44 PM) The most missing feature for me is "2D GPU acceleration". I have Athlon64 3000+ and I'm sure AR8 could be faster. There are some interfaces, APIs which may be useful for this purpose: OpenGL/GLX 2.1.2 or XRender acceleration. Nvidia, AMD (ATI) and Intel have very speedy OpenGL on Linux platform so why not use this GPU powerhouse for AR8 turbo mode. Adobe Flash Player 9,0,115 for Linux already uses OpenGL/GLX for video acceleration so this Linux API looks to be familiar to Adobe. Also compiling AR8 binaries for i686 platform or higher could increase speed. The present AR8 i486 platform is a little bit funny and archaic when an user imagines how ill must be person trying to use AR8 on genuine Intel 486 CPU with few Megabytes of RAM. Most Linux distributions are compiled nowadays for i686 so AR8 should also be on this level. This is not very hard to do: just add -march=i686 parameter to other gcc compilation options.

(Chris Shevet on Jan 28, 2008 10:57 PM) Can we get this release compiled with GTK 2.4 so that it will actually run on the Solaris 10 distribution? Please?

(Gaurav Jain on Feb 3, 2008 8:51 PM) Re: GTK 2.4 Yes. Adobe Reader 8.1.2 should work with GTK 2.4 on Solaris 10. Look out for the release announcement, now just a few days away. Gaurav

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(Reinhard Koch on Mar 15, 2008 12:29 AM) I like to use Adobe Reader 8.1.1 in German language! I need the newest version 8.1.1 for longer time(2005-till now) in english. Please give me information how to install the German version 8.1.1

• All Versions
• Direct links - French
• Direct links - German
• Direct links - Japanese
• Font Packs - All Versions
• Font Packs - Direct Links

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(Egoris phoilamino on Oct 25, 2007 6:14 AM) "IT'S, ABOUT TIME. I'VE BEEN WAITING FOR THIS, THINGAMAJIG.

(ELKESLASSY S on May 18, 2008 10:30 PM) Please,where can i fund informations in french langage. thank you

Do come back to let us know what you found (yes - spoilers are allowed!!) Good luck!!

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(Zbigniew Luszpinski on Sep 21, 2007 2:17 AM) Any hint on this? Where to look?

(Gaurav Jain on Sep 21, 2007 4:32 PM) It's all about rocks!!

(Barney on Sep 24, 2007 4:33 PM) It is too hard to find. I browsed all options and there is only picture of light bulb in Spelling settings. But this is not easter egg - it is visible to everyone.

(Zbigniew Luszpinski on Sep 24, 2007 4:42 PM) Found! Open Help->About Adobe Reader 8 when splash screen opens up type in: unixreaderrocks

(Rykel on Jan 6, 2008 2:15 PM) That is really CUTE!! Seeing real faces to Adobe Reader makes the experience awesome... : )

1. shrink and expand options in -toPostScript command line options do not work
   The -shrink and -expand suboptions when given with the -toPostScript command line option do not work - these options have no effect on the scaling property of the generated postscript file.[FIXED IN ADOBE READER 8.1.2]
2. JavaScript getField.display call fails on a non-form-rights-enabled document when called in page-open /PO event
   The JS fragment:
   f = getField(name)
   f.display = display.hidden
   f.display = display.true
   With Adobe Reader 8.1.1 the fragment fails when run in a page-open /PO event, unless the PDF is forms-enabled.
   But the fragment works in a non-forms enabled PDF for all the other events: mouse down, mouse up, mouse enter,
   mouse exit etc.
3. Animation files with Optional Content Groups (OCG) run slow
   PDF files with animated graphical content containing Optional Content Groups, controlled using embedded JavaScripts, run with slow jerky movements in Adobe Reader 8.1.1.
4. Problem with Dual-screen setup (Xinerama mode)
   When used under dual-screen setup, maximizing the Acroread window leaves the contents of the page unchanged, whereas the window is maximized.[FIXED IN ADOBE READER 8.1.2]
5. Wrong Minimum GTK version for Solaris in the ReadMe
   Adobe Reader 8.1.1 for Sparc Solaris requires a minimum GTK version 2.6. However, the ReadMe incorrectly specifies GTK 2.4 as the minimum requirement. For more information on updating the GTK libraries on Solaris, please refer point no. 8 in the Adobe Reader 8.1.1 FAQs.[FIXED IN ADOBE READER 8.1.2]

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(Zbigniew Luszpinski on Sep 21, 2007 1:32 AM) 2D GPU acceleration would be nice to have (using OpenGL->GLX) because sometimes pdf pages with Commenting and Drawing Markup baloon boxes are scrolling very sloooow. Especially there where are plenty of them on one page. In such situations I can sometimes loose control over scrolling up down and computer scrolls many pages far away I want. Stopping it is impossible because machine is not responding. I can only wait doing nothing and waiting till scrolling will stop and then I can go back to right page.

(Zbigniew Luszpinski on Sep 21, 2007 2:04 AM) Search box does not allow to type in non US-ASCII characters. So I can not search for words with non US-ASCII characters. In Polish pl keymap they are accessible by pressing R_ALT and character key on keyboard. Temporary workaround for AR8: If I open any text editor and type in such non US-ASCII word then copy-paste it to search box then it works. So it looks AR8 only blocks keyboard input. AR8 should use OS keymap settings to allow typing all characters I need.

(Shalini on Sep 21, 2007 4:39 PM) Hi, Thanks for pointing out the problem. We have taken a note of it. We will try to fix it in the next release. -Shalini

(Jrk on Sep 22, 2007 6:20 AM) the rest of adobe should take note - love the fact that you let users know they have been heard and that the issues are being worked on. Can you give us an update on the ps cs3 printing issue??? :)

(Tangbo on Sep 22, 2007 9:14 AM) CPU load 100% more frequent than v7.08 The CPU load is up to 100% within every 10 minutes, even I run the acroread command only without open any files. While in v7.08, this phenomenon took place only I open the acroread for a whole day. Debian testing, gnome zh_CN.GBK or en.US

(OnOffPT on Sep 24, 2007 11:18 PM) I FULLY confirm Tangbo statement. I upgraded from Acrobat Reader v7 to Acrobat Reader v8. Even if Acrobat is launched empty, there is a process (ld-linux.so.2) that starts to use 100% after a few seconds/minutes. I am using a Debian based distribution (KNOPPIX).

(sanika on Sep 25, 2007 3:36 PM) Hi TangBo/OnOffPT ld-linux.so.2 is the loader for acroread on non LSB distributions , like yours. You will see this process running if u do a ps on your system . We understand that high CPU usage when no operation is being performed is a big user concern. In order to investigate , could you please let us know the following 1. State of the acroread window(maximized/minimized) 2. CPU usage when the window is minimized (present as a taskbar button) . 3. The machine configuration (RAM,CPU Mhz etc.) Best regards Sanika

(Klaas on Sep 27, 2007 9:48 PM) Dear Sir, I also had problems with the above and noticed that the problem occurs when closing the Adobe reader 8 in firefox (when used as a plugin). The CPU usage is generally between 40 and 60 while the rest goes to the X server (100% CPU distributed over X and ld-linux.so.2) Configuration : 2GB RAM, intel core2duo, Mandriva 2007.1 x86_64 With kind regards Klaas

(OnOffPT on Sep 27, 2007 11:05 PM) ########Computer Specs########### $cat cpuinfo vendor_id : GenuineIntel cpu family : 15 model : 3 model name : Intel(R) Pentium(R) 4 CPU 3.00GHz stepping : 4 cpu MHz : 2993.790 cache size : 1024 KB P4 3.0GHz Hyperthread 1.5GB RAM Linux 2.6.12 KNOPPIX 4 #########Adobe Acrobat 8.1.1 Maximised########## CPU 100% 2 minutes after ld-linux.so.2 USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND XXXX 12847 0.0 0.0 0 0 ? Z Sep26 0:08 [ld-linux.so.2] XXXX 9848 34.6 2.4 106620 37736 ? R 16:54 2:07 /lib/ld-linux.so.2 /opt/Adobe/Reader8/Reader/intellinux/bin/acroread PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 9848 XXXX 25 0 104m 36m 23m R 99.6 2.5 3:49.48 ld-linux.so.2 ######NOT maximised NEITHER minimised (simple window)############ $top PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 11513 XXXX 25 0 104m 36m 23m R 99.4 2.5 1:11.21 ld-linux.so.2 $ps ux PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 11513 XXXX 29.2 2.4 106572 37772 ? R 17:12 1:26 /lib/ld-linux.so.2 /opt/Adobe/Reader8/Reader/intellinux/bin/acroread #########Minimised######################## $top PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 12040 XXXX 25 0 103m 36m 23m R 99.9 2.4 0:11.75 ld-linux.so.2 $ps