Author Archive: Mike Chambers

Creative Cloud Maintenance Scheduled for this Weekend

This weekend we will be performing extended maintenance on parts of Adobe.com that will impact Creative Cloud. The maintenance will begin on Friday, August 8th at 4:00 PM PST, and is expected to be completed by 12 Noon PST on Sunday, August 10th.

During this time, all Creative Cloud services, functionality and desktop applications will be available, with the following exceptions:

  • Members will not be able to update or access the billing information associated with their Creative Cloud account.
  • Creative Cloud Team members will be unable to add new seats following an initial purchase of Creative Cloud for teams.

We will post any updates on this blog post, as well as via @CreativeCloud, and as always, you can view the most current status on the Creative Cloud status page.

Again, we expect the maintenance to have minimum to no impact on existing members.

[Resolved] Users unable to Login to Adobe services

[Update 8:27 PM PST] All services have been restored.

[UPDATE 7:58 PM PST] Adobe login services are back online, and we are in the process of monitoring Adobe sites and services for any continued issues. Creative Cloud services are online and available. We expect additional services not already online will be online shortly. We will provide the next update no later than 8:30 PM PST.

[UPDATE 7:30 PM PST] We continue to work to restore Adobe login services. We are currently bringing up services in a limited capacity and testing their stability. Some services are coming online, although we are still seeing a number of issues. We do not currently have an ETA for resolution. We will provide the next update here no later than 8:30 PM PST.

[UPDATE 6:30 PM PST] We continue to work to restore Adobe login services. We are in the process of bringing additional service capacity online. We do not currently have an ETA for resolution. We will provide the next update here no later than 7:30 PM PST.

[UPDATE 6:30 PM PST] Adobe DPS customers can view the latest information on Adobe DPS service status on the DPS Status page [http://status.adobedps.com/].

We are currently investigating an issue with Adobe login services that is preventing users from being able to log in to the Creative Cloud and Adobe websites and services. Desktop applications are not impacted, although Creative Cloud services used by those applications may not be available.

We will provide an update no later than 6:30 PM PST. You can view the latest status and information here, on the Creative Cloud status page, and the @AdobeCare twitter account.