February 23, 2009
We are pleased to announce of the Online Professional Development Resource Center. This library of resources targeted at Connect Pro and Adobe Presenter users in K-12 education offers resources on how to use online professional development in a variety of ways.
While targeted at those in Elementary and Secondary Education, these resources can be used by any Connect Pro user. Whether you need to create and distribute on-demand professional development content, deliver live professional development sessions, or deliver a hybrid of both models, you’ll find help here.
>> Go to the Online Professional Development Resource Center
February 16, 2009
One of the most longstanding feature requests out there is the ability to add printable certificates to Presenter Presentations at the end of a course. I can remember customers asking for this in the Breeze 4.x days.
The idea behind this feature is that once a learner passes the course, it would be great to display a certificate with the learner’s name, the course, name, date, etc. Andrew Chemey has just published a tutorial that shows you how to build a certificate in Flash and integrate it into your Adobe Presenter and Captivate Content.
Once a quarter, we have an employee all hands meeting that usually takes place down the street from Adobe HQ in a large civic auditorium. During these employee meetings, our team uses Connect Pro to broadcast the event to remote participants, and also archive the session.
February 10, 2009
We are pleased to announce a new Connect Pro user group dedicated to French speakers from around the world. Dubbed the French Connection and headed up by Connect Pro user Brice Bragato, the group is devoted to connecting users in France, Belgium, Switzerland, Canada and other Francophone countries around the world. Meetings will be conducted online via Connect Pro and it is free of charge to join the group.
If you are already a member of our online user community ConnectUsers.com, joining is easy. Simply login, and click on your name to enter the member area. Then on the right hand side of the page click Manage Your Memberships. Then select the French Connection checkbox.
If you are not a member of the community and want to join the group, Sign Up today. On the registration form, choose the French Connection User Group.
Once enough people join the group, the first meeting will be scheduled.
One of the largest user of Connect Pro is the US department of defense. 2 years ago, Adobe won a major contract with the Defense Information System Agency (DISA) to deploy Connect across the US DoD.
The deployment has been hugely successful and Connect Pro received a great endorsement from LTG Sorenson at the Web 2.0 Summit last november. He shows an Army collaborative program called Stryker Warfighters Forum where Stryker Brigade leadership around the world come together via Connect to talk about lessons learned with Stryker Brigades currently in the middle east (starting at 7:35 in the video).
Many US army units located in Iraq and Afghanistan use Connect to conduct battlefield briefing. Using Connect Pro reduce the number of movements in hostile territory to attend a briefing and is credited to saving many lives.
February 2, 2009
In these tough economic times companies are looking for ways to do more with less and ensure that they’re getting the most out of their workforce. Given that the Sales department is the key revenue center for most companies, it is critical that the sales team is able to to be as streamlined as possible across all facets of their jobs. This includes getting trained on projects, interfacing with prospects, upselling current customers, and a whole lot more. Since this seems to be such an area of focus for organizations of all sizes and in all sectors, we decided to focus this month on ways to integrate Connect Pro in the selling process.
In the next few weeks we will be launching a service pack (Service Pack 2) for Connect Pro 7. This is a maintenance release that includes many key bug fixes across all application modules, including Acrobat Connect Pro Meeting, Training, Events and Server. Note that the system requirements have not changed from Service Pack 1: Flash Player 9 is required to launch Connect Pro Central (the home page of the Connect Pro Server) and meeting participants must have Flash Player 8 to enter meetings.
As is our standard practice, the installer for on-premise implementations will only work for new installations of Connect Pro Server 7 or Connect Pro Server 7 Service Pack 1, or installations already upgraded to Connect Pro Server 7 or Service Pack 1. The hosted service will be automatically upgraded for all hosted customers.
This isn’t an exhaustive list, but some of the key fixes in the release include:
Issues where viewers of recordings would occasionally become stuck at the “Connecting …” screen, or else be unable to seek within the recording, have been addressed as well as the recordings of meetings where the presenter switches layouts from screen to slide sharing with intermittent loss of synchronization, requiring the viewer to page through slides manually. We also addressed some problems seen when seeking through a recording during playback, whereas it was possible to reset visual playback to the beginning of the recording. Lastly, an issue was resolved when selecting “Record audio from speaker phone” in the Record Options window the Talk button in the meeting became disabled. In SP2 the Voice Options menu next to the Talk button is also disabled.
Connect Pro Central
Some issues with burst packs so that notification emails are now sent properly when quotas are reached and with Cost Center reports showing inappropriate items for the account in use have been resolved.
For the Events module we’ve cleaned up an issue regarding the option to require approval after registering for an event is selected; users may now properly register for the event.
False errors that were sometimes generated when starting an audio conference are no longer reported and occasional disconnects from the audio conference service are now properly represented in the meeting. We are also adding support for Premiere Global Service’s dedicated European audio conferencing bridge on our hosted service.
The microphone gain level is no longer reset when the audio wizard is started and when multiple speakers are talking, the speaker icon next to the user name in the attendee list pod no longer disappears after turning voice off and on.
We fixed a problem where occasionally users would be unable to enter meetings (remaining stuck on the “Connecting …” page) and an occasional issue of when some when users attempt to log in to secure meetings over http, they are now properly redirected to https.
Three issues specific to on-premise deployments will be addressed, including an issue with LDAP Synchronization where some users fail to become associated with a manager, there were some gaps in the logging of server activities, and several of the system configuration settings have been fine tuned in order to enhance the stability of the server.
Thanks to all our loyal customers out there who provided feedback on how to improve the product. With our continuing focus on quality we are already underway on Service Pack 3. If you like to submit bug suggestions for SP3 and future service packs or feature requests for future development efforts, please do via our product feedback form:
Note..we actually do read and consider every suggestion!