by Guillaume Privat


September 2, 2009

In Meeting Live Support

About a year ago, we introduced 24×7 in-meeting support for our hosted customers. We have a dedicated team of Connect Pro specialists ready to help you with your meeting needs. To reach them just dial 800-422-3623 from the US. If dialing from another country check this page for our internationals numbers.
Recently some customers seemed to be confused about which number to call when on a ‘Gold’ support service plan. Even if you are on a gold support plan, you should use these numbers to reach 24×7 in-meeting support, and not use your gold support number.

Guillaume Privat

Guillaume Privat

Guillaume Privat is Director and General Manager of the Adobe Connect business unit at Adobe. Privat brings over 20 years experience in telecommunications, enterprise and consumer software with previous executive positions at Macromedia, Siebel Systems or Orange. Privat holds an MBA from the Haas School of Business at UC Berkeley and MS from Universite Paris Dauphine. You can follow him on Twitter @gprivat.

Adobe Connect is a web conferencing platform, powering complete solutions for web meetingseLearning, and webinars, on any device.