Archive for April, 2011

April 19, 2011

Introducing Adobe Connect Mobile for BlackBerry PlayBook!

On the heels of my recent post about the latest version of our app for Android, I’m excited to introduce Adobe Connect Mobile for the new BlackBerry PlayBook tablet. Adobe Connect Mobile 1.5 is one of a series of Adobe AIR applications coming to the BlackBerry PlayBook at launch and in the months that follow.

Similar to our latest app for Android, Adobe Connect Mobile for BlackBerry PlayBook gives the tablet user complete confidence to participate in mobile conferencing from anywhere. Tablet users will feel like full meeting participants, and can interact in many of the same ways as someone on a desktop system with the added benefit and convenience of a touch screen.

Some of the key, cool features of the web conferencing app include:

Two-way Video

• Participate in multi-point video conferencing and add your own upstream video broadcast to the conversation.
• Adobe Connect Mobile for BlackBerry PlayBook supports the tablet’s rear- and forward-facing cameras. The app detects that the device has two cameras and provides the option to use one or the other, and also to switch cameras at any time while broadcasting.

Meeting Overview and Focus View Options

• In Meeting Overview, watch all the activities happening in the meeting at once.
• Tap or navigate to focus in on any one meeting activity like the slide presentation or screen share.
• Focus on an activity to enter your input in Chat, Private Chat, and Polls.
• While in Focus View, instant notifications help you stay current with off-screen activities that may need your attention, like new or private chat messages. Tap to focus on new activities directly from these notifications.

Check out this video to see me demo Adobe Connect Mobile for BlackBerry PlayBook, including several of the features I’ve described.

Adobe Connect Mobile 1.5 is available for download via BlackBerry App World. Adobe AIR 2.6 (or later) is required.

Remember that in addition to apps for BlackBerry PlayBook and Android we also have an Adobe Connect Mobile application for Apple iOS devices. You can find version 1.0.5 on iTunes Preview here. The app will be updated to version 1.5, so please stay tuned to us on this blog and Twitter.

For more information on the Adobe Connect Mobile client, as well as user commentary, visit our Adobe Connect Mobile User Forum on connectusers.com.

We’re always interested to hear from you, so let us know your thoughts in comments, on Twitter @AdobeConnect, and on our mobile user forum.

Cheers,
Randah McKinnie, Principal Product Manager

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April 13, 2011

Thoughts on our New Closed Caption Pod Extension

In late March, we posted the new real-time caption pod extension for Adobe Connect 8 to the Adobe Exchange (you can find it here). Andrew Kirkpatrick, who looks after accessibility across Adobe, has a nice post on the subject on his team’s blog.

As part of my responsibility on our product management team, I worked with the external developer of the pod (they did a great job; more on them later) and wanted to share a few thoughts on the intent of the extension and, at a high level, how it can be used.

With the new Adobe Connect closed caption pod, real-time captioning of audio content can be easily integrated into meetings and events delivered via Adobe Connect. This extension ensures that participants who are deaf or hard of hearing can fully participate in online meetings and events.

The closed caption pod appears as a new pod to your Adobe Connect meeting environment. Meeting organizers hire professional captioning services from providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First. Professional stenographers attend the Adobe Connect meeting or teleconference to listen to the audio and transcribe the information using specialized stenographer’s keyboards. This information is then transmitted to a captioning server.

The captions are transmitted to the Adobe Connect meeting and viewed by end users. Meeting participants have the ability to customize the caption font size and color settings to enhance readability. Participants can even skip back to re-read previous captions and then fast forward to the current captions. Participants can individually choose to display or not display captions on their individual screen. And participants can optionally save the captions as a transcript and download them at the conclusion of a meeting.

The extension is a great example of what can be done by any Flex developer using the Adobe Connect Collaboration Builder SDK available for free from the Adobe Developer Connection. Again, the developer of this pod, eSyncTraining, did a great job leveraging their Flex development expertise – adding robust new functionality to any Adobe Connect meeting to perfectly address a specific need.

If you haven’t, I encourage you to read more about and download the pod on the Adobe Exchange. And let us know your thoughts in comments or on Twitter @AdobeConnect.

Cheers,
Peter Ryce, Adobe Connect Evangelist

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April 8, 2011

Adobe Connect 8 Service Pack 1

Today, we’ve begun upgrading customers using the hosted version of our product to Adobe Connect 8 Service Pack 1 (SP1). For customers already on version 8, SP1 will provide new user experience enhancements based on valuable feedback since the release of Adobe Connect 8. If you have not yet been upgraded to Adobe Connect 8, you will be upgraded directly to Adobe Connect 8 SP1 per our migration schedule. For information on the timing of your upgrade, please visit our migration center here. On the right-hand side of the page, mid-way down you can enter your Adobe Connect meeting URL and learn more about when your server is expected to be migrated.

Adobe Connect 8 SP1 introduces enhanced web conferencing functionality, highlights of which include:

Enhanced Attendee List Pod
The attendee list pod now enables users to easily identify the number of attendees under various roles, such as hosts, presenters and participants, as the categories now show numbers next to the attendee groups. The default behavior is now to have the groups expanded and you can now easily identify mobile attendees (as displayed in the image below) by the phone icon next to their name. Also, all authenticated users are displayed with an attendee icon in a yellow shirt, while unauthenticated users (guests) will have icons with a blue shirt.

Layout Bar
A new layout bar (see image below) allows for a host to easily manage and switch between meeting layouts. The layout bar is now defaulted to be located on the right-hand side of the screen but can be docked on the left or right. At the bottom of the layout screen are simple icons a host can click to go into prepare mode or to add a layout. The layout bar shows up whether or not the Presenter Only Area is open but can be hidden if the host does not want to use the feature.


Q&A Pod
Presenters can now replicate the Q&A pod in the Presenter Only Area. In the top right of the Q&A pod, click on “pod options” and select “Move Presenter View to POA” (see image below). The Q&A pod will now show up in the Presenter Only Area with presenter view. This allows hosts and presenters to easily view the incoming questions and answer while the meeting is in session.

Application Blacklist Capability
The ability to control information being shared with participants is critical in a web collaboration environment. This new capability mitigates the risk of human error by allowing the administrator to pre-define a list of applications that can’t be shared with meeting participants. It provides the ability to:

• Select applications that are prevented from being shared
• Grey out/hide these applications during secure desktop sharing
• Prevent such applications from being part of any meeting recording

Breakout Rooms
New, increased capacity enables a maximum of 20 breakout rooms for up to 200 people and improved breakout notification for participants. Note: for meetings with an integrated audio provider, the number of breakout rooms is limited by the number supported by the respective audio providers.

H.264 Video
With SP1, Adobe Connect now supports the use of video formatted for H.264 via a share pod. The new functionality allows for larger video file playback and stunning-quality video.

Videos may use this format:

800×496
1:1 (1/2 for screen cap only)
H.264
Progressive
Square
Main
3.1
VBR, 2 pass (multipass if available)
536 kbps
650 kbps
(every 3 sec)

Audio
New functionality introduced in SP1 makes the use of audio even more simple. All conference audio is now managed from the Audio menu. If you are using integrated audio or a universal voice provider (telephone and VoIP), you will see the “Start Meeting Audio” option to initiate audio functionality within your Adobe Connect room (see image below). If there is no audio profile associated with the meeting, you will not see this option; you can still use VoIP for such meetings. As a host, you determine which audio features can be used during your session. Choose “Using Computers” to broadcast from your computer microphone or choose “Using Phone” to connect to your telephone audio conference. Select both if some of your presenters will be using their computer microphone and some will be on the telephone.

Additional Usability Enhancements:

• Persistent display of important notifications ensures that hosts and participants never miss out on an important event in the meeting
• Hosts can access a single info icon to see all pending notifications and take actions on them
• Revamped Presenter Only Area (POA) allows presenters to view the complete meeting room and its content even while using the POA
• Hosts can now provide the whiteboard as an additional advanced participant right for increased collaboration

We hope you’ll enjoy the enhancements of Adobe Connect 8 SP1. And, again, please check out our migration center for additional information and to look up the expected timing of your upgrade.

As always, we look forward to your thoughts in comments or on Twitter @AdobeConnect and @ConnectSupport.

Amy Brooks, Adobe Connect Event Producer

Update 4/13/11: Release notes for Adobe Connect 8 Service Pack 1 are now available on our web site. You’ll find them here.

Update 4/21/11: New resources about Service Pack 1 have been added to the connectusers.com site here. They include a feature overview document and two video tutorials.

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