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by Rocky Mitarai

Created

September 30, 2011

Adobe® Connect™ 8 Service Pack 2 (SP2)

Today, we’ve begun upgrading customers using the hosted version of our product to Adobe Connect 8 Service Pack 2 (SP2). If you have an on-premise or managed service deployment, this upgrade is available today as well, and your account administrator will be provided with additional information on how to access it. For customers already on version 8.1, SP2 will provide several key product enhancements to help improve user experience.

Adobe Connect hosted customers will be upgraded to Adobe Connect 8 SP2 per our migration schedule.  For information on the timing of your upgrade, please visit our migration center here. On the right-hand side of the page, mid-way down you can enter your Adobe Connect meeting URL and learn more about when your server is expected to be migrated.

Adobe Connect 8 SP2 enhancements include:

Customizable display of attendee information

In Adobe Connect 8 SP2, account administrators will have greater control over how attendee names and information are displayed in the meeting environment (attendee pod, chat pod, share pod, etc.).  Attendee information can be customized to display profile information such as location, title, rank, and any other supplemental information that exists for users.  This helps enable meeting hosts and presenters to quickly know who they are sharing information with, understand audience demographics at a glance, and segregate information sharing in meetings more effectively.

In-product notification enhancements

Adobe Connect 8 SP2 can enable account administrators to create their own in-product notifications and immediately notify all end users on the account with any information that they want to broadcast.  Hosted customers will continue to receive critical in-product notifications from Adobe as well.

Ubuntu Linux 10.04 64-bit Add-in now available

Adobe Connect now supports hosts and presenters using Ubuntu Linux 10.04 64-bit OS with a new Meeting Add-In.  This Add-in is not required for Adobe Connect 8 SP2 and is completely optional.  The Add-in can be downloaded here.

We hope that you will enjoy these enhancements in Adobe Connect 8 SP2.  Please check out our migration center for additional information and to look up the expected timing of your upgrade.

As always, we look forward to your thoughts or comments here and on Twitter @AdobeConnect and @ConnectSupport.

Rocky Mitarai

Rocky Mitarai

Rocky Mitarai is a product marketing manager at Adobe Systems, focusing on the Adobe Connect web conferencing platform since 2010. One of the most exciting parts of his job is showcasing to the world how Adobe Connect can fundamentally improve the productivity of users, whether through training scenarios, marketing webinars, or day-to-day collaboration. Prior to working at Adobe, Rocky drove market research and pricing for a cheminformatics software company called Symyx Technologies. Rocky holds a dual-focus MBA in Marketing and Finance from the University of California, Davis.

Adobe Connect is a web conferencing platform, powering complete solutions for web meetingseLearning, and webinars, on any device.

COMMENTS

  • By Charlie Arehart - 8:29 PM on September 30, 2011  

    Thanks, Rocky. 2 questions:

    - first, you say that on the migration page we should find “On the right-hand side of the page, mid-way down” a way to “enter [our] Adobe Connect meeting URL and learn more about when your server is expected to be migrated.” But I could not see any such place to do that on that page (http://www.adobe.com/special/adobeconnect/migration/index.html). Can you (or anyone reading this who sees it perhaps) be more specific? Do you mean there should be a form within that right navbar? I see none. Or is it perhaps a link we need to click, and then on THAT other page we are offered a form?

    - second, could you perhaps just tell us here what we would look for in the help>about screen in Connect. For instance, I see “8.1″. Would I expect that when it’s upgraded, it will say “8.1 SP2″? Or might it say some sort of build number, etc.?

    Thanks.

    • By Adobe - 4:15 PM on October 4, 2011  

      Thanks Charlie. To your first question, the widget on the migration center is along the right hand side of the page (just below the section that lists the available Adobe Connect Add-ins). It takes several seconds to load, which is why you may not have seen it. You can simply enter your account URL into the widget and it will provide you with the planned timing of your upgrade.

      To your second question, the version number will reflect 8.2.x.x (vs 8.1.x.x).

      -Rocky

  • By Michael - 10:09 AM on October 3, 2011  

    Can you post a link to the change notes/ bug fixes incorporated into SP2, migration centre doesn’t seem to have them listed