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by Shelby Britton

Created

June 10, 2014

Content Marketing Webinars: Beyond lead generation

A WEBINAR RECAP

Wayne Turmel, author of 6 Weeks to a Great Webinar, led a great discussion on when and how to use webinars throughout the buyer’s journey to accelerate buyers up the lead ladder on a recent Adobe Connect webinar. Here are a few key takeaways:

Webinars for every stage:

Lower rungLower rung webinars

Traditionally we think about webinars being used for cold or lukewarm prospects who don’t know our product or service. These get-to-know-us webinars are usually promoted to a very wide net of prospects and have a high no-show rate. A better approach for these get-to-know-us webinars would be placing them at the top of the lead ladder for a more targeted approach to a smaller set of known, warm prospects. Thought leadership webinars, on the other hand, are more effective at the bottom of your lead ladder to attract cold, new prospects into your wider net.

 

Middle rungMiddle rung webinars

Wayne explains that these webinars are typically smaller, very interactive and specific. Attendees are less likely to view a recording to consume this content. They usually have very specific questions because they are closer to a buying decision. By now these prospects know you and have done quite a bit of research on your solution and other similar options so they are ready for some interaction.

 

After the ladder

Webinars are also very useful for existing customers because it gives marketers a valid reason to maintain contact by providing best practices, industry trends, training, etc. This is a great example of how marketers are being tasked more and more with post-purchase nurturing of customers. Webinars very effectively support this effort to build relationships using the more interactive and personalized approach this medium offers.

Leverage existing marketingWhere to start:

Leverage existing content and marketing efforts to kick off your webinar program. There is no need to start from scratch. Do you have content that can be turned into a presentation? Can some of your live events be delivered virtually to reach a larger audience? Do you have whitepapers, market research or subject matter experts (SMEs) that can be used to generate webinar content? If you are just starting your foray into the world of webinars, it can be overwhelming – so find ways to maximize existing content and experts so you can concentrate on production and promotion.

Consider seeking out SMEs or thought leaders to speak on your webinar instead of creating presentations from scratch. Many thought leaders already have presentations ready to go and are happy to share their expertise to gain exposure to a new audience.

Combine webinars with other campaigns:

Can you combine a webinar with other campaigns? For instance, if you have a whitepaper created can you create a webinar presentation on that topic and provide the paper as a premium to the webinar attendees? Or perhaps the whitepaper is a good follow-up touch point with webinar registrants.

What about including a webinar in the midst of a product launch to show off the new product or new product features? Post-launch you might also conduct some training webinars to provide a personal and interactive touch.

 

Watch the full recording for more tips and details: ‘Webinar: More than just lead generation’.
(Slides and other resources available for download at the end of the recording)

 

Visit the Adobe Webinar Best Practices Microsite for whitepapers, case studies, videos and more.

Shelby Britton

Shelby Britton

Shelby Britton, Sr Product Marketing Manager @shelbyadobe Shelby has been in high tech marketing since 2004, currently implementing programs in field marketing, demand generation and product marketing at Adobe. She has produced and managed over 500 webinars since 2007 and is the author of The Content Marketer's Guide to Webinars. Previously she led the marketing departments for channel partners of IBM and Adobe. She has a MBA with a dual-focus in Marketing and Management from San Diego State University and a bachelor’s degree in Literature and Writing from the University of California San Diego, Revelle.

Adobe Connect is a web conferencing platform, powering complete solutions for web meetingseLearning, and webinars, on any device.

COMMENTS

  • By John Cooper - 2:14 AM on June 21, 2014  

    Content Marketing Webinars are also become very vital part of lead generation and helps a lot in lead generation & sales marketing