Posts tagged "Adobe Connect"

August 15, 2011

Join us for a Twitterview with Adobe Connect Sr. Product Enablement Manager Alistair Lee!

We’re thrilled to share a glimpse behind the Adobe Connect curtain with everyone by giving you an opportunity to chat directly with our team via Twitter!  Our previous Twitter-based interview with Peter Ryce was such a fun experience that we couldn’t resist letting more team members in on the act.  Please welcome Senior Product Enablement Manager Alistair Lee!  He’ll be joining us on August 18th at 10AM Pacific time.

If you’ve never heard of a Twitterview, or just haven’t joined us before, it is an opportunity for you to get to know the people behind Adobe Connect as well as get your most burning questions answered.  On 8/18, hop on your Twitter account and either @reply our AdobeConnect account or include the hashtag #AdobeConnect: from there, Alistair will be happy to answer your questions!

Alistair is one of our foremost Adobe Connect experts.  If you’re not already familiar with his engaging YouTube videos or tweets, he will be happy to introduce himself as well as provide some answers on the latest Adobe Connect updates, mobile topics, and our increasingly popular extensions capabilities.

Again, join us on Twitter Thursday 8/18 from 10 – 10:30 a.m. PST and be sure to include the #AdobeConnect hashtag when you tweet @AdobeConnect to get our attention.  If you don’t have time, or a Twitter account, just leave your questions in the comment section below!  We’ll make sure they’re answered by Alistair as well.  Thanks again for joining us and spreading the word!

Alistair Lee

Alistair Lee

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August 11, 2011

Customer Story: 3g Selling

During a conversation with Martyn Lewis, founder and principal of 3g Selling, Martyn talked about the company’s focus on delivering high-impact sales training to corporations worldwide. By combining the reach and flexibility of online learning with powerful features in Adobe Connect for eLearning, 3g is revolutionizing traditional approaches to training global professionals. In less than 18 months, 3g held more than 600 virtual, instructor-led training programs and achieved outstanding results using Adobe Connect instead of using trainings in traditional classrooms.

Not only has the move to live, virtual trainings substantially reduced training costs, but it has also improved participant engagement in sessions and retention of information. For example, participants have more flexibility to attend shorter presentations over several weeks versus having to take in a huge volume of new information in just a couple days.  Also, the availability of persistent meeting rooms through Adobe Connect makes it easy for participants to reconnect to discuss at any time what they’ve learned or to get new updates.

3g’s model blends television production concepts with proven sales training techniques to create high-impact, live, virtual trainings accessible to people on mobile devices or laptop computers. Produced like television or radio broadcasts, the company’s sales training features live video and audio, presentations, scheduled breakout sessions, and interactive elements such as chat and whiteboards that take learner engagement and content retention to new heights. To learn more about how 3g Selling is using Adobe Connect, click here: http://adobe.ly/oiTsH7

 

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August 5, 2011

Adobe Named a Leader by Independent Research Firm in Mobile Collaboration Report

We’re excited to report that Adobe has been named a “Leader” in the “The Forrester Wave™: Mobile Collaboration, Q3 2011” (July 2011) for Adobe Connect Mobile. The report evaluated products against 15 mobile criteria grouped into three high-level buckets: current offering, strategy and market presence.

Leaders were so designated “…because of commitment to tablets and smartphone platforms, as well as a strategy aligned with the needs of the mobile workforce: low latency, cloud reach, and platform support.” Of Adobe, the report states, “The vendor focuses on usability and user experience with a careful design of its product features for different screen sizes and form factors.”

More information about the report is available from the Forrester Research site here.

You can learn more about Adobe Connect Mobile from our recent posts discussing versions for Android, iOS and BlackBerry PlayBook.

-Michael Londgren, director of product marketing

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July 29, 2011

Adobe Connect Support Spotlight

Thanks to everyone who joined us yesterday for our Adobe Connect Support Spotlight. Our own Amy Brooks and her team are always happy to provide their expertise and knowledge through the @ConnectSupport handle. If you missed it, please take a look at the team’s answers to some of the most frequently asked questions surrounding Adobe Connect. Thanks!

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July 27, 2011

Adobe Connect at The eLearning Guild

Chris Benz, director of online events at The eLearning Guild , recently talked to us about how the organization uses Adobe Connect to deliver innovative online events.  ‘The Guild’ is the oldest and most trusted source of information and network for eLearning professionals, and these events are designed to enhance the knowledge, expertise and practice of its members. By implementing Adobe Connect, The eLearning Guild enables eLearning professionals to attend live sessions or access almost 700 archived sessions.

Persistent, customizable Adobe Connect meeting rooms improve event preparation while mobile options eliminate travel costs while still creating an engaging interactive environment for idea sharing. To learn more about how The eLearning Guild is using Adobe Connect, click here.

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July 11, 2011

I Second that Emotion! Using Emoticons in an Adobe Connect Meeting

I frequently get asked how to better engage participants during Adobe Connect presentations. My answer is always –EMOTICONS  :) – icons participants can click on to express emotions that appear next to their names in the attendee list. These emoticons can express laughter or applause, ask the host to speak louder or slow down, or show raised hands. They’re a great way for presenters to engage an audience during a live meeting.

The emoticon “Raise Hand” feature is a way for participants to ask for microphone rights during a VoIP meeting. If a host acknowledges an attendee’s raised hand by “accepting” it, that allows the participant voice rights.

A great product legacy story is when I first began hosting web meetings in Adobe Connect—and before the emoticons were part of the product—participants used to “clap” by typing “………” in the chat pod. Today, we’ve made expressing emotions during a meeting much more fun, I think.

If you haven’t, give emoticons a try in your next meeting. And let us know what emoticons you’d like to see in Adobe Connect next.

-Amy Brooks, Adobe Connect Event Producer

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June 29, 2011

One More Screen

The mLearnCon conference is over for 2011. I’m sitting in my electronic bubble at SFO, headphones playing Josh Radin, almost succeeding in drowning out a group of elementary school cricket players running wild on the other side of the gate.

This year’s mLearnCon conference, hosted by the eLearning Guild, and attended and delivered by both new and venerable elearning professionals, has left me in a buzzing yet reflective state. As after every eLearning conference I’ve attended, my cerebral factory is in fifth gear, cranking out widgets.

I attended the conference to both impart and collect information. The collecting part always wins; if that ever stops being the case then I’ve stopped learning or listening, both of which are key to staying relevant in the software world, so I’ll continue to do my best at both. My outcome from this year’s mLearnCon was a mix: what I thought I knew was reinforced, and best of all, new perspectives were born.

What was reinforced is that the eLearning Guild community is rich with people who are working hard to meet their training mandates, entice and engage a sometimes challenging or reluctant learning audience, and keep up with technology. As always, we need to do all this with diminishing budgets, small teams, and executives who don’t always ‘get’ the symbiotic relationship between learning and technology. eLearning professionals continue to be a passionate group, challenging old paradigms and pushing for what’s new to also be purposeful and relevant to our learners.

The new perspective I gained was that more than any medium shift since electronic learning began, learning on mobile devices changes the game. This new, personal, everywhere delivery medium is challenging long-held metaphors of learning and information delivery.

Things have changed even since last year’s first annual mLearnCon conference. A year ago questions of relevance pervaded. Will mobile learning catch on? Does mobile learning really apply to my organization? Should I choose just one or two devices and limit delivery to those alone? This year the questions are different. How do I meet the permeating demand for learning content on mobile devices? How will I ever keep up with this demand, and deliver content to the wealth of devices and mobile operating systems in the hands of my learners?

The great news is this: mobile learners are voracious. They love having information in their pocket, and they are begging for more. The challenge: they expect mobile offerings to be available in their hands right now.

At mLearn I was impressed to see that some companies are already meeting the demand. They’ve jumped into the fray, run limited pilots on limited device sets, developed content with custom tools, and they have been successful. They need a better way, though, because the pilot projects are over and the demand is even higher. While these trailblazers were making one or two small groups of users happy on their BlackBerry smartphones, thousands of others bought a new XOOM, an iPad, a Droid X, or a PlayBook (to name only a few), and those learners want in on the game.

My mLearnCon take-away as a product manager at Adobe is that the direction we are heading with eLearning is going to simplify some of these challenges, and accelerate the delivery of quality content to multiple screens. One of the biggest problems and outstanding questions continues to be delivering content to devices: content that will work, will look good, and will run across devices; content that will communicate with a secure server, as an extension of current learning management systems, and provide the data needed to track the mobile audience as well as keep track of desktop learners today. That content needs to be engaging and memorable, and it needs to work in the context of the learner. We are bringing learning to people who are on the go, on the move, in need of an update now, or who want to fill formerly ‘wasted’ moments with a purposeful activity. If I can spend my 5 minutes in line at Peet’s Coffee learning something I didn’t know about a topic relevant to me, I will keep coming back for more.

This is the work we have ahead of us as an eLearning community, and as a product group here at Adobe. Our research and development is heading in this direction, and I hope to see my cerebral widgets come to life in a tappable, swipe-able app one day soon. The Adobe eLearning development teams understand the pain that this exciting new learning modality brings to the creation and delivery of training and knowledge transfer, and we are working to make it simple to add mobile learning to your portfolio. When we do, the next Android, iOS, BlackBerry, or other device and OS update will not cause a challenge, or dictate an expensive new development project, but will be checked off as just one more screen in the ecosystem of your training programs.

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June 28, 2011

Introducing Adobe Connect Managed Services

We’re delighted to announce the worldwide availability of Adobe Connect Managed Services (ACMS)! This is a new single-tenant, hosted offering of our enterprise web conferencing solution managed by our own Adobe Connect experts. It leverages Amazon’s Elastic Compute Cloud (Amazon EC2) service to provide “on the fly” scaling of resources along with enhanced flexibility, customization, and security options.

Many of our customers have expressed strong interest in an Adobe Connect cloud offering that combines the best features of a hosted solution with those of an on premise deployment.

Often, what customers tell us they like most about a hosted offering is that:

  • No infrastructure is required
  • No IT management is needed
  • Deployment is fast
  • Service is subscription based

At the same time, customers have told us they find our on-premise option attractive because it offers:

  • A single tenant environment
  • Control over maintenance and upgrade schedules
  • A high degree of customizability
  • A broad range of security options
  • Deep integration with back-office applications

It’s at the intersection of the best of hosted and on premise deployment options where a cloud solution really shines for many customers. With that in mind, here are some of the key highlights of our new ACMS offering:

  • Elastic scaling of cloud resources to meet changing capacity needs
  • Rapid time to value of the Adobe Connect solution with the benefits of control, additional security options, and customizability of on premise deployments
  • Installation, end-to-end management, and all necessary resources from software to virtual machines to networking
  • Available in any of the Amazon cloud regions around the globe
  • SAS 70/II certification, ISO27001 compliance and HIPPA agreements available

As part of bringing ACMS to market, we’ve also worked closely with early customers deploying the solution. We have greatly appreciated their feedback—and that of all of our customers—during the development and rollout of ACMS.

So where can you learn more? Check out our Buying Guide and also our Deployment Options Solution Brief explaining the capabilities and differences between the three Adobe Connect deployment options.

We’re interested in your thoughts and questions, as always, so please share in comments or via Twitter @AdobeConnect.

-Mitch Nelson, Director of Managed Services, Adobe

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June 27, 2011

Adobe Connect and the Utah Department of Transportation

Mike Garcia, construction operations specialist at the Utah Department of Transportation (UDOT), recently talked to us about how the state agency improves training, certification, and management of construction projects using Adobe Connect. By implementing the solution, UDOT can reach more than 400 workers statewide simultaneously with training content.

Adobe Connect enables UDOT to eliminate hundreds of thousands of dollars in travel expenses. In addition, UDOT can reduce expenses associated with paper-based training materials while boosting productivity and decreasing travel. With Adobe Connect, the agency completes projects that citizens need faster and at lower costs, saving taxpayers millions of dollars annually.

UDOT can now integrate periodic quizzes and tests into its online training to challenge a worker’s understanding and comprehension of rules, regulations, and policies. This allows for better tracking of training completion, compliance, and comprehension. UDOT manages the training content on-premise, which provides a higher level of security than other solutions offered.

To learn more about UDOT and its use of Adobe Connect, read the full story.

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June 23, 2011

Rock Out with our MP3 Player Extension – Now Supports Adobe Connect 8

The new Adobe Connect 8 compatible MP3 Player extension is now available for download from the Adobe Connect Exchange. The MP3 player is a small Adobe Flash file (SWF) that streams royalty-free music into your Adobe Connect web conferencing room.

Created by our own Alistair Lee (@alistairlee), the MP3 Player allows participants to change the music track and raise or lower volume.  A new set of host controls can allow synchronous play while participants can still control their own volume. The MP3 is one of our more popular extensions and is most commonly placed in a lobby layout of an Adobe Connect meeting room. Playing the MP3 is an excellent way for participants to adjust their speaker levels and confirm they are correctly receiving an audio stream prior to the start time of a meeting.

The Adobe Connect MP3 Player can be downloaded in the Adobe Connect Exchange here.

And you can download instructions and information on how to change the song playlist here.

–Amy Brooks (@ConnectSupport)

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