Orders, delivery & shipping FAQ

This is a list of some of the most asked questions regarding orders, product delivery & shipping information.

Buying

Online order & Payment FAQ

Shipping & Delivery FAQ

Upgrading from CS6 information page

Buying guide, product comparison


Tracking

Track your order


Downloading

Find a download link on Adobe.com


Changing or Cancelling Orders

North American orders

EMEA & APAC orders

 

3 Responses to Orders, delivery & shipping FAQ

  1. Megan Ingold says:
    15January2013 at 23:17

    Hi, I made an order tonight but have suddenly changed my mind due to financial reasons.
    How can I do this??

    • binghan says:
      16January2013 at 01:47

      Hi Megan,

      Are you asking to cancel your order? If so, please provide us your order number.

  2. Edith Vinyard says:
    18March2013 at 20:28

    I want to cancel my order. Not useful to me.