Adobe Public Sector Blog

December 2009

Who is the consumer of open government?

The information sharing challenges facing government today are greater than ever before. Take GPO for instance, in the not so distant past, all consumers of GPO products had essentially the same set of expectations, an authentic document that one could read. Paper-based deliverables were the only option, not only for the consumers, but also for the creators. Now, organizations such as GPO are faced with a whole different class of information consumers, most notably, machines. This new class of information user has created a completely new set of demands on the way information is created, stored and disseminated, however, and this is important, it has not eliminated the requirement to publish information in a useable format for people. So, government organizations are faced with serving multiple masters, each with different requirements but neither less important than the other.