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September 30, 2010

Adobe Director on User Experience and Government: Part 2 of 3

Our recent conversation with Steve Webster, Adobe’s director of Technology and Experience Innovation, continues today with the second of a three-part series. Today Steven discusses:

  • 0:05 – Customer experience
  • 2:20 – User experience in government

Part three, which we’ll post tomorrow, covers:

  • Open Government Initiative and user experience
  • Future of customer experience

If you haven’t yet, you can check out the initial part of the conversation here. And remember to check out Steven’s blog here and to follow him on Twitter at: @swebsteratadobe