On January 31st, government and industry leaders gathered at the Newseum in Washington, DC for Government Executive’s 2018 Digital Citizen Summit, underwritten by Adobe. Attendees heard from leaders championing a new approach to designing and delivering digital services, based on citizens’ needs.
At the end of 2015, the Division of Child Support Services (DCSS) in the Arizona Department of Economic Security recognized the need to change the way they handled documents, received payments, and input data.
Elected officials are using less paper and communicating electronically. But how long does the transition take? Does it actually save time for staff? And what’s the first step? Adobe sat down with Al Muratsuchi, who represents the 66th California Assembly District in the State Assembly, and his staff member Pam Sheppard on their efforts to reduce paper and embrace technology in their office.
Following up from my last blog on the challenges of learning management today, we now discuss the challenges of the current solution we’re all used to: the traditional learning management system (LMS).
As we create more and more technology to solve our problems, new problems emerge—particularly in learning, adapting, and sharing knowledge with our people.