Making government easier to deal with, best practices to save the public time
With coffee in hand this morning at 8 am, I snapped out of my weekend mode quickly as I dialed into a conference call that our PR team had set up. The familiar mechanic voice prompted me for my name. I quickly cleared my throat and stated, "Loni".
The meeting had already began and I recognized the familiar voice of Adrian from Vangent and Dominic from Southwark Council in the UK crackling over my phone. It was late on a Monday across the ocean and I was grateful that we were on a level playing field; early for me, late for them.
The first time I had met the two gentlemen was in San Francisco, at the Adobe MAX conference. We all had a good chuckle over the fact that Dominic couldn't walk two blocks in San Francisco without giving money to a homeless soul, such the heart of a public servant.
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