Gilles Polin

Gilles Polin is the lead manager of Government initiatives for Adobe EMEA.

His responsibilities include defining and implementing Government Industry business strategy in the EMEA region as well as developing and promoting Adobe partners’ solutions in all fields of Government across Europe.

Polin joined Adobe EMEA in August 2010 after working in a variety of roles for the last 23 years – including software engineering, marketing program management, sales management, European Union government relations and eGovernment leadership in EMEA – for Microsoft and HP.

He holds a master of science degree in electronics engineering from Ecole Supérieure d’Informatique-Electronique-Automatique of Paris.

October 24, 2011

Adobe Europe at the European Ministerial eGovernment Conference

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Adobe Europe is proud to sponsor the coming eGovernment Conference which will take place in Poznań, Poland. This event, hosted under the Polish Presidency of the European Union and happening every 2 years only, will be accompanied by an Informal Meeting of EU Ministers responsible for eGovernment.

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October 11, 2011

City of Warsaw is offering Citizen Services with Interactive Forms

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The city of Warsaw in Poland recently launched an array of new eServices from its Citizen Portal. This new platform, named e-puap, is designed for citizens willing to contact the city hall for appointments or to request official documents, but also for businesses to get licenses (eg. Taxis). There is a great use of Adobe interactive PDF forms in the process to ease the way information is prefilled and processed. 

(Video in Polish with english subtitles).

 

 

 

 

4:56 PM Permalink
September 26, 2011

eGovernment and Adobe’s Digital Enterprise Platform — Interview with Gilles Polin, Head of Government EMEA

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July 19, 2011

Customer Experience Management (CEM) in action in French Public Services

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Adobe EMEA was participating 2 weeks ago in Paris at the “Rencontres Acteurs Publics”, a 3-days seminar where about 1.500 representatives from the French Government attended, including 7 Ministers.

Adobe’s Gilles Polin discussed “Governments’ IT cream slices” and its challenges for Government Agents and
citizens, with Patrick Ruetschmann (eBourgogne) and Stéphane Hirst (GrDF).

Roundtable conducted in French.

 

9:40 AM Permalink
June 20, 2011

Collaborating for the Future – Joined up Thinking and Joined up Working

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The pressure is on for organisations to foster innovation and to work outside their traditional boundaries – the need to do more with less means that the entire public sector needs to break free from its silos and work as a team to deliver more, with less resource. But with travel bans and cut backs the unavoidable order of the day how can new relationships be built and fostered? Does technology hold the key to building a cost effective virtual front line where the needs of the citizen are met holistically and efficiently in a seamless information flow?

Is the technology yet good enough to enable ground breaking initiatives such as the ‘tri-borough’ joint working between Westminster, Hammersmith & Fulham and Kensington & Chelsea? And can the safety of the sensitive information that such joint working necessarily involves be assured?

On the panel:

Mark Brett, Head of Information Assurance for Socitm
David Wilde, Chief Information Officer, Westminster City Council
Gilles Polin, Adobe’s European Head of Government Solutions
Helen Olsen, Managing Editor, UKauthorITy and ITU magazine

12:47 PM Permalink
April 28, 2011

Adobe Government U.K.: New webinar on Delivering and Designing Intuitive Online Services

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How can we address digital exclusion and encourage the mass channel shift to low cost online service delivery that we all need?

Digital Champion, Martha Lane Fox, is calling for ‘e’ Revolution not Evolution with online becoming “the first point of contact” for public services. And the new Government ICT strategy states that the government “will work to make citizen-focused transactional services ‘digital by default’ where appropriate” – but enable a network of ‘assisted digital’ service providers for those who are unable to access this brave new world.

There is, however, much work to do in understanding the user’s needs and experience of online public services with the goal of making them simple and accessible to all.

On the panel:

  • Graham Walker, Government Director for UK Digital Champion (Martha Lane Fox)
  • Dr Lorna Peters, Connect Digitally, Department for Education and Hertfordshire
  • Gilles Polin, Adobe’s European Head of Government Solutions
  • Helen Olsen, Managing Editor, UKauthorITy and ITU magazine

An on demand version of the webcast is available from this link.

12:03 AM Permalink
April 26, 2011

Adobe Government U.K.: New Webinar on ID and Authentication for Online Services

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Are solving the issues of effective identity and authentication pre-requisites to delivering channel shift to low cost online public services?

The future of public services is most definitely digital: confirmed last month in the Government’s new ICT strategy. Indeed, in the Age of Austerity the potential for reducing the costs of service delivery by a switch to digital is too great to miss – but unless we can securely deliver the right service to the right people we risk even greater waste through fraud and further contact.

The London Borough of Brent has been trialling a new concept – the Mydex citizen data store – along with exploring use of the Government Gateway; Enfield, meanwhile, has implemented a new corporate authentication service with help from Serco and GB Group. The panel explored the benefits and pitfalls of getting ID and authentication right.

On the panel:

  • Dane Wright, IT Strategy Manager at the London Borough of Brent
  • Lee Grafton, Serco and Enfield’s GB Group identity solution
  • Gilles Polin, Adobe’s European Head of Government Solutions
  • Helen Olsen, Managing Editor, UKauthorITy and ITU magazine

An on demand version of the Webcast is available from this link.

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December 31, 2008

Contributor: Gilles Polin

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Gilles Polin is the lead manager of Government initiatives for Adobe EMEA.

His responsibilities include defining and implementing Government Industry business strategy in the EMEA region as well as developing and promoting Adobe partners’ solutions in all fields of Government across Europe.

Polin joined Adobe EMEA in 2010 after working in a variety of roles for the last 23 years – including software engineering, marketing program management, sales management, European Union government relations and eGovernment leadership in EMEA – for Microsoft and HP.

He holds a master of science degree in electronics engineering from Ecole Supérieure d’Informatique-Electronique-Automatique of Paris.

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