John Cristofano

November 11, 2011

New Video from ‘Intersection of Security & Information Sharing’ Event

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Last week, we sponsored a seminar in Washington, DC presented by Federal Computer Week on the “Intersection of Security and Information Sharing: How to Improve Government Efficiency in a Security-Conscious World”.

The seminar brought together government professionals, senior government officials, technology and security leaders, and industry executives to discuss security and the role of authentication in delivering information assurance and increasing business process efficiency for the federal government.

Aaron Lippold, senior technical advisor and computer scientist with DISA, spoke on “Forge.mil – Information Sharing and Secure Collaboration”. Our own John Landwehr, senior director of Enterprise Security Solutions, discussed “The Role of Forms Process Security in Ensuring Secure Information Flow”. And Steve LeSueur, contributing editor with 1105 Government Information Group, moderated a panel with Aaron and John on “How to Improve Government Efficiency in a Security-Conscious World”.

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October 20, 2011

Social Media to Mission Media in DoD: New Event Video

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Late last week, we hosted an event, along with Carahsoft and Blue Beacon Consulting, focused on the use of social media in the U.S. Department of Defense.

The event – Transitioning from “Social Media” to “Mission Media”: Using Social Media to Achieve DoD Missions – included a great keynote by Maxine Teller (@mixtmedia) and informative panel including our own Rob Pinkerton and:

  • Dana Clark (@PAODanaClark), social media manager, public affairs specialist, Army Corps of Engineers
  • Dr. Joseph Boutte, strategic advisor, Strategies, New Media and Collaboration, TASC Inc.
  • Dan Wade, social media and new technology chief for strategic communication, USSOCOM
  • Christopher Zember, deputy director, Information Analysis Centers, OASD(R&E), DTIC
  • Bill Annibell @billannibell), chief technology officer, Sapient Government Services (Moderator)

We had a chance to catch some time on camera with Maxine, Dana and Rob to capture their thoughts on the topics of discussion and the event. Check it out:

As always, we’re interested in your thoughts. Keep in touch with us here, on Twitter @AdobeGov ,and on Facebook, where we’ve posted some pictures from the event.

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September 15, 2011

New Brunswick and the Adobe Web Experience Management Solution

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New Brunswick has a reputation for being a technology leader. The Canadian province uses the Adobe Web Experience Management solution to elevate the quality of its diverse websites to provide citizens with engaging web experiences. For the government’s inventive Communications team, Adobe solutions became the cornerstone for a web revitalization project to enable technical and non-technical users across departments to quickly create and publish online content. Already, New Brunswick has adopted the more streamlined web content workflows to accelerate updating over half of its 22 department websites.

Government managers across teams and disciplines are pleased with their newfound ability to better manage and publish digital assets. To make it even easier for staff, New Brunswick is using standardized templates created with Adobe’s WEM solution to help ensure a consistent, branded feel to its website.  

The Adobe solution not only quickly delivers relevant content to key audiences, but is also stable and easy to use. With enhanced citizen services, government managers anticipate they will draw more traffic and encourage visitors to spend more time on the site. To reach as vast an audience as possible, New Brunswick plans to integrate social media and mobile capabilities for improved communication with citizens.

To learn more about how New Brunswick is transforming the look and feel of its website, read the case study on the Government Technology site here.

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September 8, 2011

Open Standards and the Future of Public Sector ICT – Latest in Series of UK Gov Webinars

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As we’ve posted about several times in the recent past (including here and here), the Adobe Gov UK team has been holding a series of webinars focused on the public sector.

The importance of open standards to the future of public sector ICT was the latest topic, for an event that took place on August 31. The event covered whether open standards finally allow the public sector to join up service delivery, what standards are key, and how will they be decided.

The panel included:

  • Bill McCluggage, Deputy Government CIO and Director of ICT Strategy & Policy at the Cabinet Office
  • Mark Brett, Policy & Programme Manager at Socitm
  • Marc Straat, Adobe’s European Head of Standards
  • Helen Olsen, Managing Editor, UKauthorITy and IT in Use magazine

An on-demand version of the webinar is now available here; we encourage you to check it out. And to participate in future webinars in the series see the ITU Live registration site here.

As always, keep in touch with the AdobeGov team on Twitter @AdobeGov.

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August 29, 2011

San Diego County DA’s Office and Adobe Acrobat

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In a recent conversation, Mark Whitmore, the Deputy District Attorney at the San Diego County District Attorney’s Office, told us how the organization accelerates Juvenile Court proceedings using Adobe Acrobat Pro in a Microsoft SharePoint environment. The organization, together with its partners—San Diego Juvenile Justice Partners, the County Technology Office, the Probation Department, and the Office of the Public Defender—uses advanced PDF capabilities in Acrobat Pro and SharePoint document management. The digital case file environment, known as the Justice Electronic Library System or JELS, was developed by the County Technology Office and serves all county juvenile justice stakeholders in the DA’s office, Probation, and other areas.

By using Acrobat to convert case files to searchable PDF files integrated into its SharePoint environment, the division saves administrative staff from having to sort, collate, file, retrieve, and photocopy countless case files on paper. The improved case file management has already freed up time for 10 staff members to devote to other critical activities. Deputy DA’s and other participants with access to the JELS system can go over case documents electronically prior to each hearing, greatly accelerating case file review.

The JELS system has dramatically enhanced collaboration in the office and the courtroom. Based on its success, the California County Information Services Directors Association (CCISDA) awarded San Diego County a first place Innovation Award in the collaboration category.

To learn more, check out the full story on the San Diego County DA’s office here.

You can keep in touch with the Acrobat team on Twitter @Acrobat and, of course, keep up-to-date with all things Adobe in goverment on Twitter @AdobeGov.

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August 15, 2011

Adobe Connect Selected in Expanded U.S. DoD Contract

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This morning, we announced the Defense Information Systems Agency (DISA), which is an operating unit of the U.S. Department of Defense (DoD), has awarded an expanded contract that includes Adobe Connect Web conferencing software to enable deployed troops, support personnel, and military leaders to collaborate more efficiently across locations worldwide. You can check out our press release here.

The contract was awarded to our partner, Carahsoft Technology Corp., which works with Adobe Systems Federal, LLC, a wholly owned subsidiary of Adobe.

Carahsoft and Adobe will continue to operate, maintain and enhance Defense Connect Online (DCO), which includes Adobe Connect and has been in place since 2007. The system provides Web conferencing, presence and awareness, video conferencing, and chat capabilities. DCO is used across the DoD and supports over 500,000 registered users who, on aggregate, use the system for in excess of 35 million Web conferencing minutes per month.

You can check out the DCO Facebook page here.

And, as always, stay in touch with us on Twitter @AdobeGov and on our Facebook page here. Our colleagues on the Adobe Connect team are on Twitter @AdobeConnect.

1:13 PM Permalink
August 2, 2011

TechAmerica Foundation CLOUD2 Event: Video with Adobe’s Barry Leffew

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Earlier this year, the TechAmerica Foundation comprised a group of thought leaders to serve on the Commission on the Leadership Opportunity in U.S. Deployment of the Cloud (CLOUD2). The Commission’s three-month mandate was to provide the Obama Administration with recommendations for how government should deploy cloud technologies and for public policies that will help drive U.S. innovation in the cloud.

On July 26, the Commission released its recommendations in a report (.pdf) on its site and at events in a few locations across the U.S., including Washington, D.C. A shorter summary of the report is also available from the TechAmerica Foundation site.

Our own Barry Leffew, VP of Public Sector, was among the 71 Commissioners who lent their expertise and participated in the process of developing the recommendations.

Barry attended the Washington, D.C. event last week and also spoke as part of a panel arranged by BMC Software, which also had representation among the Commissioners. In addition to Barry, the panel included Commissioners from BMC, Red Hat, Inc., Cisco Systems, and Harris Corp.

We caught up with Barry at the CLOUD2 event to capture his thoughts on the Commission, the recommendations and the BMC panel on which he sat. Check out the video below.

As always, we’re interested in your thoughts and continuing the conversation on CLOUD2 and otherwise. Keep in touch with us on Twitter @AdobeGov and our Facebook page.

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June 23, 2011

Another Look: Video with Adobe Director on Citizen Experience and Government

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With Monday’s Adobe Digital Enterprise Platform and Customer Experience Solutions announcement and our related video interview with Adobe’s Rob Pinkerton in mind, we thought it timely to share another look at a recent, relevant conversation from our blog.

Last fall, we interviewed Adobe’s Steven Webster, senior director of Technology and Experience Innovation, to get his perspective on customer/citizen experience and Government. Take a look at the three-part interview below for Steven’s insights on the topic.

And if you haven’t, you might also be interested to check out two recent posts from our Alec Chalmers discussing customer and citizen experience (here and here).

As always, we’re interested in your thoughts and perspective. Let us know in comments or on Twitter @AdobeGov. And you can reach Steven on Twitter @swebsteratadobe.

In the meantime, enjoy a look back at this conversation:

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June 20, 2011

Introducing the Adobe Digital Enterprise Platform

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Today, Adobe announced the new Adobe Digital Enterprise Platform for Customer Experience Management (CEM). Additionally, we introduced a new set of Customer Experience Solutions built on the platform. The news has particular relevance to Government in several respects.

We caught up with our own Rob Pinkerton, senior director of Product Marketing, to get his insights on the announcement and how and why it’s important for Government. Check out the video below.

Want to learn more? Visit Adobe’s corporate blog for a post and video from Rob Tarkoff, senior vice president of Digital Enterprise Solutions. And also swing over to the Experience Delivers blog to learn more about a Tweetaway our CEM colleagues are running the week of June 20.

We’re interested in your thoughts, comments and questions, of course. Leave a comment below or reach out to us on Twitter @AdobeGov or on our Facebook page. You can also keep in touch with our team focused on CEM on Twitter @AdobeCEM.

1:27 PM Permalink
June 9, 2011

A Conversation with Adobe VP of National Government Solutions (Part 3 of 3)

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Our recent conversation with Alec Chalmers, Adobe’s vice president of National Government Solutions, concludes today with the third of a three-part series. Alec is responsible for national state and local governments, and as well as select federal civilian agencies.

Today, Alec discusses:

  • 0:05 – What State & Local governments find most surprising about Adobe
  • 1:05 – How Omniture fits with Adobe’s enterprise offering and government
  • 2:10 – The future of government IT

 

If you haven’t yet, check out the first two parts of our conversation with Alec here and here.

You can keep in touch with Alec on Twitter @alec_chalmers and with the Adobe Gov team @AdobeGov.

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