John Cristofano

June 8, 2011

A Conversation with Adobe VP of National Government Solutions (Part 2 of 3)

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Our recent conversation with Alec Chalmers, Adobe’s vice president of National Government Solutions, continues today with the second of a three-part series. Alec is responsible for national state and local governments, as well as select federal civilian agencies.

Today, Alec discusses:

  • 0:05 – Federal and State & Local government IT - similarities and differences
  • 1:05 – Budget and technology challenges for government

If you haven’t yet, check out the first part of our conversation with Alec here. And stay tuned for the third and final part of the discussion Thursday, when we’ll cover:

  • What State & Local governments find most surprising about Adobe
  • How Omniture fits with Adobe’s enterprise offerings and helps support government
  • The future of government IT

Be sure to follow us on Twitter @AdobeGov, where we’ll highlight when the final portion of this conversation is live on the blog. And keep in touch with Alec on Twitter @alec_chalmers.

12:04 AM Permalink
June 7, 2011

A Conversation with Adobe VP of National Government Solutions

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We recently sat down with Alec Chalmers, Adobe’s vice president of National Government Solutions, to gain perspective on his area of expertise in the public sector. Alec’s work includes responsibility for national state and local governments, as well as select federal civilian agencies.

This is the first segment of a three-part interview. Today, Alec discusses:

  • 0:05 – His current role and background
  • 0:40 – A typical day
  • 1:10 – Customer and citizen experience
  • 2:02 – Examples of customer/citizen experience in practice
  • 3:00 – Key trends in public sector IT

In parts two and three, which we’ll post over the next few days, Alec discusses:

  • Similarities and differences between Federal and State & Local government IT
  • Budget and technology challenges for government
  • What State & Local governments find most surprising about Adobe
  • How Omniture fits with Adobe’s enterprise offerings and helps support government
  • The future of government IT

Keep your eyes on our blog for the next two parts of the conversation, and be sure you’re following us on Twitter @AdobeGov where we’ll communicate about it. Also, keep in touch with Alec on Twitter @alec_chalmers.

12:08 AM Permalink
May 20, 2011

Video: FedScoop’s Citizen Engagement and Open Gov Summit

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We were excited to sponsor and speak at last week’s FedScoop Citizen Engagement and Open Gov Summit at the Newseum in Washington, DC. The event brought together leading federal government and industry experts to discuss the state of open government and solutions to better engage citizens.

There was a lot of great discussion, including the morning keynote from Dave McClure (@drdavemcc), Associate Administrator, Office of Citizen Services & Innovative Technologies at GSA, and closing keynote from Chris Vein, US Deputy Chief Technology Officer for Government Innovation, Office of Science and Technology, Executive Office of the President (and, in his previous role with the City and County of San Francisco, the featured speaker at last year’s sf.govfresh event).

Our own Alec Chalmers, vice president of National Government Solutions, also spoke. Alec’s talk was titled “Citizen Experience at the Heart of Agency Missions”. We had a chance to catch a few minutes with Alec directly after the event. Check out the following video for Alec’s take on the event, some of the other speakers and what he covered in his speech.

If you were at the FedScoop event or watched some of the presentations online, let us know your thoughts in comments or on Twitter @AdobeGov.

12:37 AM Permalink
May 18, 2011

Simplifying Service Transactions and Business Processes

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As we’ve posted about in the recent past, the Adobe Gov UK team has been holding a monthly webinar series focused on the public sector.

Recent webinars have focused on Delivering and Designing Intuitive Online Services and on ID and Authentication for Online Services.

The latest in this webinar series took place last week, on May 12, and was devoted to Simplifying Service Transactions & Business Processes. The event included a strong panel:

  • Glyn Evans, Socitm President, Corporate Director of Business Change at Birmingham City Council and CIO Council member
  • Peter Bole, Director of ICT at Kent County Council
  • Alan Banks, Managing Director, Adobe UK
  • Helen Olsen, Managing Editor, ITU and UKauthorITy

The group addressed that public services are moving inexorably online, and the UK population is becoming ever more digitally savvy. But how do we take advantage of the best in technology developments to meet the needs of both the organization and the citizens it serves? Efficiency is essential, but is agile development the key? Does new technology solve old problems and deliver joined up processes and services? Or does the public sector silo mentality block the holistic thinking needed for a step change in performance?

An on-demand version of the webinar is now available; you’ll find it here. It runs approx 45 minutes. We hope you’ll check it out.

The next in this series of webinars is scheduled for June 14 and will be focused on Collaborating for the Future – Joined up Thinking and Joined up Working. You can register here.

12:27 AM Permalink
April 22, 2011

A Conversation about Adobe Youth Voices, Part 2

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Our recent conversation with Miguel Salinas, senior manager of Adobe Youth Voices, continues today with the second of a two-part series.

Whether or not you’re already familiar with Adobe Youth Voices – which focuses on empowering youth around the globe with 21st century tools to communicate their ideas, exhibit their potential, and take action in their communities – we think you’ll find this conversation interesting and hopefully inspiring.

Today, Miguel discusses:

  • 0:05 – A collaboration with the U.S. Department of Education
  • 1:15 – His most memorable experience managing Adobe Youth Voices
  • 2:20 – What the future holds for the program

If you haven’t already, check out the first part of our conversation with Miguel here.

You can learn more about and stay in touch with the Adobe Youth Voices program by following the team on Twitter @AdobeYV.

And stay in touch with all things Adobe Government by following us @AdobeGov.

12:01 AM Permalink
April 20, 2011

A Conversation about Adobe Youth Voices

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We recently sat down with Miguel Salinas, senior manager of Adobe Youth Voices, to discuss the program he manages, as well as Corporate Social Responsibility at Adobe.

Whether or not you’re already familiar with Adobe Youth Voices -  which focuses on empowering youth around the globe with 21st century tools to communicate their ideas, exhibit their potential, and take action in their communities – we’ll think you’ll find this an interesting conversation.

This is the first segment of a two-part interview. Today, Miguel discusses:

  • 0:03 – His current role and background
  • 0:55 – A typical day
  • 1:40 – Corporate Social Responsibility at Adobe
  • 2:45 – An overview of Adobe Youth Voices
  • 3:45 – The scope of the Adobe Youth Voices program around the world


In part two, which we’ll post this Friday, we’ll discuss:

  • A collaboration with the U.S. Department of Education
  • His most memorable experience managing Adobe Youth Voices
  • What the future holds for the program

Keep your eyes on our blog for the second part of the conversation and be sure you’re following us on Twitter @AdobeGov where we’ll communicate about it.

You can learn more about and stay in touch with the Adobe Youth Voices program by following that team on Twitter @AdobeYV.

12:28 AM Permalink
April 7, 2011

A Conversation with Mike Murtha, Adobe Solutions Engineer to DoD (Part 2 of 2)

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Our recent conversation with Michael Murtha, Adobe Department of Defense Solutions Engineer, continues today with the second of a two-part series.

Today, Mike discusses:

If you haven’t yet, check out the first part of the conversation here.

And if you’re reading and watching this, you might also be interested in our recent conversation with Barry Leffew, Adobe’s vice president of Public Sector Sales. You’ll find parts one and two here and here.

To keep up on the latest with Adobe in government, be sure to follow us on Twitter @AdobeGov.

12:21 AM Permalink
April 5, 2011

A Conversation with Mike Murtha, Adobe Solutions Engineer to DoD

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We recently sat down with Michael Murtha, an Adobe Department of Defense Solutions Engineer, to get his perspective on his area of expertise in the public sector. Mike’s work includes supporting the Defense Information Systems Agency’s Defense Connect Online solution, which is based on Adobe Connect.

This is the first segment of a two-part interview. In today’s video, Mike discusses:

  • 0:05 – His current role and background
  • 0:28 – A typical day
  • 1:03 – Key market trends in his area of focus
  • 3:05 – The role and importance of customer experience

In part two, which we’ll post in the next couple days, Mike covers:

  • An overview of Defense Connect Online
  • The breadth of offering with Adobe Connect
  • What the future holds in Mike’s market area of focus

Keep your eyes on this space for the second part of the conversation, or follow us on Twitter to be sure you catch it.

3:09 PM Permalink
March 29, 2011

Bainbridge Island Police Dept and Adobe Connect

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For the Bainbridge Island Police Department, Adobe Connect has become an integral part of the department’s ability to conduct live and on-demand meetings to communicate sensitive information and respond faster to emergency incidents.

According to Detective Trevor Ziemba, Bainbridge Island officers and law enforcement partners can collaborate instantly with Adobe Connect, further enhancing public safety. Ziemba and the other detectives appreciate the fact that Adobe Connect requires little to no training and can be used easily and reliably across diverse teams. This means officers and law enforcement partners can start collaborating right away to get to the bottom of cases and quickly resolve critical incidents.

With Adobe Connect, Bainbridge Island Police Department and its safety partners are collaborating in real time. Many of the officers also have individual, persistent meeting rooms, so they can engage their peers and partners when and where they need to. To learn more about how Adobe Connect has transformed the way law enforcement officials help keep the community safe, see the full story here.

12:03 AM Permalink
March 23, 2011

Adobe Connect Usability Event – Video

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Earlier this month, Adobe and Emergent hosted the first in-person event of the Adobe Connect Public Sector Users Group. We wrote about the new Users Group earlier in the year in this post.

The first event focused on Adobe Connect 8 usability, and included discussion on what’s new with the technology, accessibility, best practices, and more on the new Users Group itself.

We attended and captured some video footage, including a few words each from our colleagues, Heyward Drummond and Emily Timmerman.

Check out the Users Group blog for a few follow-up posts to the first event – one includes several links to helpful resources and the other more detail on integrating video in a web meeting.

And if you haven’t already, considering joining the Users Group; check out their site for more details.

2:48 AM Permalink