May 27, 2013
A number of agencies I support have their own internal, Adobe Connect user group. I was privileged to recently be a guest speaker at an agency’s user group meeting and hear how one organization was leveraging the tool. Their thoughtful use of Adobe Connect technology to simulate their previous face-to-face summit blew me away, and I wanted to share it with all of you.
February 7, 2013
This weekend was, of course, a huge event–so if you didn’t hear, the groundhog predicted an early spring this year!
(No one asks the squirrels what they think of the weather…)
But there was also another big event this weekend as well that you may have watched with several billion of your closest friends. Whatever team you rooted for (and whatever you thought of the game’s outcome), it had some lessons that we can all learn from. Here are a few:
August 30, 2012
Mobile technology is no longer an optional luxury. Research shows that in 2011 more smartphones shipped than personal computers. Therefore, a truly effective Digital Government requires a strategy that moves beyond merely porting traditional web content to mobile devices. This post will explore why agencies must think about designing mobile service experiences from the citizen in, rather than from the system out; delivering personalized content and applications that are optimized for how citizens expect to use their devices.
The following article, written by my colleague Garrick Beil, was recently featured in the August 2012 edition of “Policy and Practice,” the magazine of the American Public Human Services Association (APHSA).
August 7, 2012
As more parts of our lives “go digital”, the collection of data related to our transactions, interests, and other preferences continues to grow exponentially.
Many commercial enterprises have demonstrated that the ability to manage and even monetize such data provides a powerful competitive advantage. In fact, it’s that principle of Digital Marketing which allows for the delivery of unique personalized experiences for consumers online. Our health data is no exception.
The health care industry has been criticized for being a laggard when it comes to tapping the wealth of information that’s often locked away in terabytes of stored data, both structured and unstructured, compounding with every insurance claim or provider interaction. That’s changing, however, as innovative solutions that have modernized industries like travel, financial services, and others are gradually being leveraged throughout the healthcare ecosystem.
Recently, at the Adobe-sponsored State Healthcare IT Connect Summit, I met with executives from state and federal agencies as well as leaders of private sector health organizations to explore the key role of IT in identifying trends, cutting costs, and saving lives.
Three recurring use cases for transforming this accumulating data into actionable knowledge emerged during our meetings:
July 18, 2012
What exactly is a cross platform mobile application? A cross platform mobile application is identical to a native application except it utilizes one code base to deploy the application to multiple different platforms. Why does this matter? It matters because it allows for a significant reduction in the amount of time and effort required to develop an application by not having to write it in the native language of each platform. It also allows for the use of the widely available and more cost effective skill sets of HTML, JS, and CSS for development of applications.
Adobe PhoneGap supports the following platforms:
November 11, 2011
Last week, we sponsored a seminar in Washington, DC presented by Federal Computer Week on the “Intersection of Security and Information Sharing: How to Improve Government Efficiency in a Security-Conscious World”.
The seminar brought together government professionals, senior government officials, technology and security leaders, and industry executives to discuss security and the role of authentication in delivering information assurance and increasing business process efficiency for the federal government.
Aaron Lippold, senior technical advisor and computer scientist with DISA, spoke on “Forge.mil – Information Sharing and Secure Collaboration”. Our own John Landwehr, senior director of Enterprise Security Solutions, discussed “The Role of Forms Process Security in Ensuring Secure Information Flow”. And Steve LeSueur, contributing editor with 1105 Government Information Group, moderated a panel with Aaron and John on “How to Improve Government Efficiency in a Security-Conscious World”.
October 20, 2011
Late last week, we hosted an event, along with Carahsoft and Blue Beacon Consulting, focused on the use of social media in the U.S. Department of Defense.
The event – Transitioning from “Social Media” to “Mission Media”: Using Social Media to Achieve DoD Missions – included a great keynote by Maxine Teller (@mixtmedia) and informative panel including our own Rob Pinkerton and:
- Dana Clark (@PAODanaClark), social media manager, public affairs specialist, Army Corps of Engineers
- Dr. Joseph Boutte, strategic advisor, Strategies, New Media and Collaboration, TASC Inc.
- Dan Wade, social media and new technology chief for strategic communication, USSOCOM
- Christopher Zember, deputy director, Information Analysis Centers, OASD(R&E), DTIC
- Bill Annibell @billannibell), chief technology officer, Sapient Government Services (Moderator)
We had a chance to catch some time on camera with Maxine, Dana and Rob to capture their thoughts on the topics of discussion and the event. Check it out:
As always, we’re interested in your thoughts. Keep in touch with us here, on Twitter @AdobeGov ,and on Facebook, where we’ve posted some pictures from the event.
September 15, 2011
New Brunswick has a reputation for being a technology leader. The Canadian province uses the Adobe Web Experience Management solution to elevate the quality of its diverse websites to provide citizens with engaging web experiences. For the government’s inventive Communications team, Adobe solutions became the cornerstone for a web revitalization project to enable technical and non-technical users across departments to quickly create and publish online content. Already, New Brunswick has adopted the more streamlined web content workflows to accelerate updating over half of its 22 department websites.
Government managers across teams and disciplines are pleased with their newfound ability to better manage and publish digital assets. To make it even easier for staff, New Brunswick is using standardized templates created with Adobe’s WEM solution to help ensure a consistent, branded feel to its website.
The Adobe solution not only quickly delivers relevant content to key audiences, but is also stable and easy to use. With enhanced citizen services, government managers anticipate they will draw more traffic and encourage visitors to spend more time on the site. To reach as vast an audience as possible, New Brunswick plans to integrate social media and mobile capabilities for improved communication with citizens.
To learn more about how New Brunswick is transforming the look and feel of its website, read the case study on the Government Technology site here.
September 8, 2011
As we’ve posted about several times in the recent past (including here and here), the Adobe Gov UK team has been holding a series of webinars focused on the public sector.
The importance of open standards to the future of public sector ICT was the latest topic, for an event that took place on August 31. The event covered whether open standards finally allow the public sector to join up service delivery, what standards are key, and how will they be decided.
The panel included:
- Bill McCluggage, Deputy Government CIO and Director of ICT Strategy & Policy at the Cabinet Office
- Mark Brett, Policy & Programme Manager at Socitm
- Marc Straat, Adobe’s European Head of Standards
- Helen Olsen, Managing Editor, UKauthorITy and IT in Use magazine
An on-demand version of the webinar is now available here; we encourage you to check it out. And to participate in future webinars in the series see the ITU Live registration site here.
As always, keep in touch with the AdobeGov team on Twitter @AdobeGov.