On January 31st, government and industry leaders gathered at the Newseum in Washington, DC for Government Executive’s 2018 Digital Citizen Summit, underwritten by Adobe. Attendees heard from leaders championing a new approach to designing and delivering digital services, based on citizens’ needs.
Elected officials are using less paper and communicating electronically. But how long does the transition take? Does it actually save time for staff? And what’s the first step? Adobe sat down with Al Muratsuchi, who represents the 66th California Assembly District in the State Assembly, and his staff member Pam Sheppard on their efforts to reduce paper and embrace technology in their office.
In a new study released this month, Governing Institute evaluated how effectively states use digital platforms. The study measured digital maturity levels across three parameters – usability, mobile-first design and operational efficiency – by looking at how customers pay taxes, find and apply for employment and register businesses online.
People today are more connected than ever before and have higher expectations when it comes to digital experiences. As a consumer or a citizen, they expect experiences that are simple, personalized, and exceptional—whether it’s online, mobile, or social.
Adobe Summit is the leading industry conference for digital marketing and business transformation. This year, it will bring 12,000 digital marketing leaders and experts together in Las Vegas from March 19-23.
Did you know there are more than 6,000 federal government websites, housed on over 400 domains? And many of these 6,000 aren’t fast, mobile friendly, secure or accessible. Federal websites need an upgrade.