Category

Services Delivery

May 9, 2011 /

“Experience Delivers” Tour: Introducing CEM from Adobe

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Apr 26, 2011 /

Adobe Government U.K.: New Webinar on ID and Authentication for Online Services

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Feb 16, 2011 /

Adobe Gov UK Webinar Series; Next Online Event Thursday

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Nov 30, 2010 /

Happy citizens vs. happy customers

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Oct 28, 2010 /

Using Mobility and Correspondence Tools to Improve Case Worker Efficiency

Earlier this week at the Adobe MAX conference, the new Adobe LiveCycle Suite ES2.5 was announced. There are a number of new aspects to the release but I want to focus on a two pieces that government agencies might find particularly useful–mobility and correspondence. This new release makes it much easier for government agencies to manage citizen correspondence and to empower mobile staff such as case workers or inspectors.

Citizen Experience: Ways to optimize your agency’s web presence

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