Posts in Category "Telework and web conferencing"

September 4, 2013

Best Practices for Virtual Conferences

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Today, more and more agencies are looking to migrate in person events online.  These range from one-hour events to those spanning multiple days.  Many agencies have already succeeded in transitioning events online.  In fact, both NASA and the U.S. Naval Safety & Environmental Training Center have made great strides in this area and found success in doing so.

Leveraging an online collaboration tool like Adobe Connect can make this transition smooth and successful.

  1. Adobe Connect meeting rooms are persistent.  This allows meeting hosts and presenters to prepare poll questions, load presentations and more well in advance of the go-live date.  This same room can be used for any necessary dry run session(s) to ensure everyone is comfortable with the flow and material well in advance.
  2. Adobe Connect layouts allow for a smooth transition of content throughout the live, online event whether you have a single speaker or multiple.   In fact, creating a layout for every agenda topic and transition point is a great best practice.  This reduces the need to quickly bring up and arrange a new PPT deck on the screen or draft a new poll question on the fly.  Everything is arranged well in advance and the host can smoothly transition from the welcome lobby, to the introduction PPT, to poll questions, etc.
  3. The Adobe Connect Presenter Only Area is essential during large, online events for host and presenters to communicate and prepare material backstage (without impacting the live stage seen by all participants).

Please checkout the Adobe Connect Blog and Virtual Conference landing page for additional best practices and insight on how to migrate your next in person event online successfully.

 

8:59 PM Permalink
July 10, 2013

Adobe Connect: Emergency Response & Event Coordination

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Adobe’s online collaboration and eLearning platform, Adobe Connect, is not solely used for webinars and telework efforts.  It has also been used to help coordinate response efforts for emergency and planned events.  The Homeland Security Information Network, HSIN, has remarked on their use of Adobe Connect in support of the Boston response and Kentucky Derby in the May edition of The HSIN Advocate.  Here is a link to The HSIN Advocate and their recent use cases – http://content.govdelivery.com/bulletins/gd/USDHSIN-7d10c4.

 

10:36 AM Permalink
May 17, 2013

Adobe Connect powered by Bell Canada

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Bell Canada’s Private Cloud
Powers Adobe Connect

- outside of the reach of the US Patriot Act

Powered by Bell Canada Banner

I spent a few days working in the Bell Canada’s Private Cloud infrastructure, (Infrastructure as a Service from Bell Canada), setting up virtual machines, networks and firewalls. I setup the environment after meeting with some Canadian Government agencies where I quickly learned how important it would be to Adobe Connect available in the private cloud – all in Canada.

Now, the Canadian government will be able to test out this Adobe Connect deployment that is “all in Canada”. I’m pretty sure other governments around the world (and some individuals) will also be very interested in this new deployment option.

2:41 PM Permalink
March 29, 2013

Telework with Adobe Connect

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I engage with a variety of civilian agencies as they prepare to rollout their telework program.  Everyone is looking for a tool to support their mobile worker and provide them with an interactive, rich environment that includes video, audio and desktop sharing among many other features.  Multiple device and cross operating system support is also a requirement.  You never know who you will need to collaborate with online!

12:00 PM Permalink
February 7, 2012

Adobe Connect: A Roadmap for 2012 and Beyond

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Whether it’s for telework, town hall meetings, e-learning, telemedicine, continuity of operations, or mission critical collaboration, many civilian and military agencies rely on Adobe Connect.  To learn what’s to come in 2012 for this best-in-class solution, we had the opportunity to talk with Guillaume Privat, Director of our Adobe Connect business.

 

Q: 2011 saw several large government agencies adopt Adobe Connect or expand their deployment. What can you tell us about the plans for the solution in 2012?

A: In 2011, we rolled out Adobe Connect 8, which focused on ease of use and the ability for users to access their meetings, webinars or virtual classrooms on any smartphone or tablet.  2012 will the year of Adobe Connect 9.  We recently announced we were opening up the beta for Adobe Connect 9. We looked at how our customers are using the product and it’s clear that ‘screen sharing’ is not enough.  They are looking for solutions to their business problems.  How can they train faster and measure the effectiveness of that training?  How effective are their town hall meetings or citizen outreach campaigns?  Should they spend more or less money on these activities?  The focus for the future release is to create these end-to-end solutions that will help government organizations measure and report on productivity gains or cost savings.

 

Q: Are you going to continue your focus on mobile?

1:22 AM Permalink
August 15, 2011

Adobe Connect Selected in Expanded U.S. DoD Contract

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This morning, we announced the Defense Information Systems Agency (DISA), which is an operating unit of the U.S. Department of Defense (DoD), has awarded an expanded contract that includes Adobe Connect Web conferencing software to enable deployed troops, support personnel, and military leaders to collaborate more efficiently across locations worldwide. You can check out our press release here.

The contract was awarded to our partner, Carahsoft Technology Corp., which works with Adobe Systems Federal, LLC, a wholly owned subsidiary of Adobe.

Carahsoft and Adobe will continue to operate, maintain and enhance Defense Connect Online (DCO), which includes Adobe Connect and has been in place since 2007. The system provides Web conferencing, presence and awareness, video conferencing, and chat capabilities. DCO is used across the DoD and supports over 500,000 registered users who, on aggregate, use the system for in excess of 35 million Web conferencing minutes per month.

You can check out the DCO Facebook page here.

And, as always, stay in touch with us on Twitter @AdobeGov and on our Facebook page here. Our colleagues on the Adobe Connect team are on Twitter @AdobeConnect.

1:13 PM Permalink
April 7, 2011

A Conversation with Mike Murtha, Adobe Solutions Engineer to DoD (Part 2 of 2)

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Our recent conversation with Michael Murtha, Adobe Department of Defense Solutions Engineer, continues today with the second of a two-part series.

Today, Mike discusses:

If you haven’t yet, check out the first part of the conversation here.

And if you’re reading and watching this, you might also be interested in our recent conversation with Barry Leffew, Adobe’s vice president of Public Sector Sales. You’ll find parts one and two here and here.

To keep up on the latest with Adobe in government, be sure to follow us on Twitter @AdobeGov.

12:21 AM Permalink
April 5, 2011

A Conversation with Mike Murtha, Adobe Solutions Engineer to DoD

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We recently sat down with Michael Murtha, an Adobe Department of Defense Solutions Engineer, to get his perspective on his area of expertise in the public sector. Mike’s work includes supporting the Defense Information Systems Agency’s Defense Connect Online solution, which is based on Adobe Connect.

This is the first segment of a two-part interview. In today’s video, Mike discusses:

  • 0:05 – His current role and background
  • 0:28 – A typical day
  • 1:03 – Key market trends in his area of focus
  • 3:05 – The role and importance of customer experience

In part two, which we’ll post in the next couple days, Mike covers:

  • An overview of Defense Connect Online
  • The breadth of offering with Adobe Connect
  • What the future holds in Mike’s market area of focus

Keep your eyes on this space for the second part of the conversation, or follow us on Twitter to be sure you catch it.

3:09 PM Permalink
March 29, 2011

Bainbridge Island Police Dept and Adobe Connect

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For the Bainbridge Island Police Department, Adobe Connect has become an integral part of the department’s ability to conduct live and on-demand meetings to communicate sensitive information and respond faster to emergency incidents.

According to Detective Trevor Ziemba, Bainbridge Island officers and law enforcement partners can collaborate instantly with Adobe Connect, further enhancing public safety. Ziemba and the other detectives appreciate the fact that Adobe Connect requires little to no training and can be used easily and reliably across diverse teams. This means officers and law enforcement partners can start collaborating right away to get to the bottom of cases and quickly resolve critical incidents.

With Adobe Connect, Bainbridge Island Police Department and its safety partners are collaborating in real time. Many of the officers also have individual, persistent meeting rooms, so they can engage their peers and partners when and where they need to. To learn more about how Adobe Connect has transformed the way law enforcement officials help keep the community safe, see the full story here.

12:03 AM Permalink
March 23, 2011

Adobe Connect Usability Event – Video

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Earlier this month, Adobe and Emergent hosted the first in-person event of the Adobe Connect Public Sector Users Group. We wrote about the new Users Group earlier in the year in this post.

The first event focused on Adobe Connect 8 usability, and included discussion on what’s new with the technology, accessibility, best practices, and more on the new Users Group itself.

We attended and captured some video footage, including a few words each from our colleagues, Heyward Drummond and Emily Timmerman.

Check out the Users Group blog for a few follow-up posts to the first event – one includes several links to helpful resources and the other more detail on integrating video in a web meeting.

And if you haven’t already, considering joining the Users Group; check out their site for more details.

2:48 AM Permalink