As politicians prepare for the 2016 elections, leveraging mobile devices and social media will be central to how candidates build support and spread their message. However, even the most technologically-savvy candidates have not been campaigning for the use of mobile technology to support more efficient and effective government-to-citizen interactions.
Last week, Roy T. Fielding, Senior Principal Scientist at Adobe and co-founder of the Apache HTTP Server Project, came to Washington, DC to meet with 18F, a digital consultancy for the U.S. Government inside the General Services Administration. 18F is also the programmatic home of Presidential Innovation Fellowship. Dr. Fielding and I spoke with the 18F team about innovation, policy and a wide-range of technology issues.
It’s especially important for agencies to know their digital content is secure. Government needs the assurances that files, websites, apps and databases are safe from both internal and external threats.
Go inside any digital agency today and there’s a shift taking place in the mindset of government leaders. Their work isn’t just about delivering a public service. Increasingly, government leaders are focused on giving citizens a more personalized and customer-focused experience.
Paper has long been viewed as a workplace villain – a wasteful, slow and expensive villain whose elimination would draw cheers around the world. Today, Adobe is outlining its vision for how people will create, share and manage documents in this digital world. This vision is alive in our latest offering – the Adobe Document Cloud.
Citizens expect real-time encounters with agencies and they want their apps to understand and even to anticipate their needs in a secure environment. They are becoming less and less tolerant of simple, static apps and lackluster mobile versions of public sector websites.