Posts tagged "gov2.0"

March 29, 2011

Bainbridge Island Police Dept and Adobe Connect

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For the Bainbridge Island Police Department, Adobe Connect has become an integral part of the department’s ability to conduct live and on-demand meetings to communicate sensitive information and respond faster to emergency incidents.

According to Detective Trevor Ziemba, Bainbridge Island officers and law enforcement partners can collaborate instantly with Adobe Connect, further enhancing public safety. Ziemba and the other detectives appreciate the fact that Adobe Connect requires little to no training and can be used easily and reliably across diverse teams. This means officers and law enforcement partners can start collaborating right away to get to the bottom of cases and quickly resolve critical incidents.

With Adobe Connect, Bainbridge Island Police Department and its safety partners are collaborating in real time. Many of the officers also have individual, persistent meeting rooms, so they can engage their peers and partners when and where they need to. To learn more about how Adobe Connect has transformed the way law enforcement officials help keep the community safe, see the full story here.

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March 23, 2011

Adobe Connect Usability Event – Video

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Earlier this month, Adobe and Emergent hosted the first in-person event of the Adobe Connect Public Sector Users Group. We wrote about the new Users Group earlier in the year in this post.

The first event focused on Adobe Connect 8 usability, and included discussion on what’s new with the technology, accessibility, best practices, and more on the new Users Group itself.

We attended and captured some video footage, including a few words each from our colleagues, Heyward Drummond and Emily Timmerman.

Check out the Users Group blog for a few follow-up posts to the first event – one includes several links to helpful resources and the other more detail on integrating video in a web meeting.

And if you haven’t already, considering joining the Users Group; check out their site for more details.

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March 17, 2011

Leveraging Online Analytics to Elevate Agency Performance

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Along with Federal Computer Week, we recently presented an event in Washington, D.C. focused on online analytics. The March 1 event was titled, “Leveraging the Power of Online Analytics to Elevate your Agency’s Performance”.

We were appreciative to have a great keynote speech by Bajinder Paul, Senior IT Advisor to the Associated Administrator, Office of Citizen Services and Innovative Technologies, General Services Administration. And the event also included a panel discussion with speakers including:

  • Phil Kemelor, Vice President of Strategic Analytics, Semphonic (Moderator)
  • Tim Fullerton, Director of New Media and Web Communications, Dept. of Interior
  • Mike Kruger, Director of New Media, Dept of Commerce
  • Rob Pinkerton, Senior Director, Industry Solutions, Adobe
  • Mike Evans, Senior Solutions Consultant, Adobe

We captured footage at the event, and spent some time with Rob to get his thoughts and perspective on the day. Check out the video below – and, as always, we’re interested in hearing from you in comments.

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March 16, 2011

Miami-Dade Police Department and Adobe Connect for Training

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Sergeant Sean Holtz of the Training Bureau at Miami-Dade Police Department (MDPD) recently talked about the department’s decision to use Adobe Connect to provide officers with simple, dependable access to rich, interactive online training courses. Holtz says, “The Adobe solution provides an intuitive, convenient platform for us to create and deliver vital training to officers in every area of our department, regardless of location.”

Holtz likes how Adobe Connect enables MDPD to determine whether or not information is sticking with officers by testing their comprehension and retention.  MDPD can easily add or modify the existing content to make it more effective to train officers.

Check out the complete story here.

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February 16, 2011

Adobe Gov UK Webinar Series; Next Online Event Thursday

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Our colleagues in the UK recently began a series of interesting webinars on key government IT topics, and featuring some great speakers from gov organizations and elsewhere.

The latest in the series takes place tomorrow, Feb. 17, at 9:00am ET, and is titled, Online Citizen and Business Services: Online citizen self-service in the age of austerity. You can read more about it on the Adobe UK enterprise blog here, and can register for the event here. @AdobeEnterprise will also be live tweeting. Regardless of where you’re located, we encourage you to check it out.

The webinars are planned each month for the next several, and topics include:

  • March 17: Security – Citizen Data and Transactions
  • April 14: Designing and Delivering Intuitive Processes and Service Transactions
  • May 12: Simplifying Service Transactions and Business processes

Keep your eyes on the Adobe UK enterprise blog and @AdobeGov for the latest.

Update: an on-demand version of the Feb. 17 webinar is now available. Please check it out here. The discussion of Online Citizen and Business Services featured the following panelists:

  • Dominic Cain, Head of Client Services at the London Borough of Southwark
  • Guy Ker, Publishing Director at Directgov
  • Gilles Polin, Adobe’s European Head of Government Solutions
  • Helen Olsen, Managing Editor, Informed Publications
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February 10, 2011

New XMPP Chat Extension for Adobe Connect – Available Now

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Our colleagues on the Adobe Connect team announced today that they’ve released a new XMPP multi-user chat pod for Adobe Connect 8 meetings.

This is a new meeting extension that lets Adobe Connect users participate in multi-user XMPP-based chat sessions – chatting directly with users participating in the chat using other tools like Jabber or Adium. This extends the collaborative possibilities of Adobe Connect into existing presence and IM systems, allowing text chats to integrate with, and escalate into, the richer Adobe Connect meeting environment.

There’s more detail available on the Adobe Connect blog, and you can download the extension directly from the Adobe Exchange here.

You can keep up-to-date on everything Adobe Connect by following our colleagues @AdobeConnect.

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January 25, 2011

Maximizing Web Presence

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Late last year, we hosted our second Adobe Government Assembly, which brought together over 500 attendees and speakers to discuss innovative ways to engage with citizens more efficiently.

Among the sessions was one focused on maximizing your web presence. It was moderated by our own Loni Kao Stark, and included some great speakers:

  • Selene Dalecky, Program Manager, Federal Digital System, Government Printing Office
  • Ronnie Levine, Chief Information Officer, Bureau of Land Management, Department of the Interior
  • Steven Webster, Director of Technology & Experience Innovation, Adobe
  • Andrew Wilson, Web and New Media Strategist, Substance Abuse and Mental Health Services Administration, Department of Health and Human Services

 

We caught footage of Loni talking with each of the speakers directly after the session and encourage you to take a look at the result:

You can also check out an Adobe Connect recording of the entire session here, or listen to a podcast of the same here.

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January 11, 2011

Introducing Public Sector Adobe Connect Users Group

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Hi – Bryan Muntzer here. I’m manager of Adobe solutions at Emergent, an Adobe partner. We’re a Public Sector IT Solutions Provider, with over 75 years of experience providing government customers with solutions to enhance their IT infrastructure.  For the last four years, the Emergent – Adobe team has spent the majority of its time helping customers improve the way they collaborate – by demonstrating to them the capabilities and benefits of Adobe Connect.

Because the government world is unique in so many ways (when compared to the private sector), we decided to start a users group for individuals in government agencies using Adobe Connect today (and we know there are a lot of you out there…).

The Public Sector Adobe Connect Users Group was created so folks at government agencies can continue to collaborate, and discuss best practices—and any issues—around using Adobe Connect in a complex IT environment. Whether its dealing with Section 508 compliance, certification and accreditation, best practices around contracts and procurement, or any number of other creative use cases – this Users Group will allow you to stay current on what’s new with Adobe Connect, but importantly also discuss how you and your peers are using the solution today.

The Users Group features information about upcoming events, active discussions among members, and a variety of related resources. We encourage you to check out the site, become a member, and start engaging with your peers and us. We look forward to see and “talking” with you there.

Cheers,

Bryan

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March 24, 2010

Senate hearing on Transparency

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The Senate Governmental Affairs Committee yesterday held a hearing titled, Removing the Shroud of Secrecy: Making Government More Transparent and Accountable. Witnesses included Vivek Kundra, the White House CIO, and Aneesh Chopra, the White House CTO, as well as National Archives Director David Ferriero. Also invited was Adobe’s Rob Pinkerton. Here’s his testimony, and a short video clip of his views on the hearing.

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