This morning, we announced the Defense Information Systems Agency (DISA), which is an operating unit of the U.S. Department of Defense (DoD), has awarded an expanded contract that includes Adobe Connect Web conferencing software to enable deployed troops, support personnel, and military leaders to collaborate more efficiently across locations worldwide. You can check out our press release here.
The contract was awarded to our partner, Carahsoft Technology Corp., which works with Adobe Systems Federal, LLC, a wholly owned subsidiary of Adobe.
Carahsoft and Adobe will continue to operate, maintain and enhance Defense Connect Online (DCO), which includes Adobe Connect and has been in place since 2007. The system provides Web conferencing, presence and awareness, video conferencing, and chat capabilities. DCO is used across the DoD and supports over 500,000 registered users who, on aggregate, use the system for in excess of 35 million Web conferencing minutes per month.
2:30 – What the future holds in his market area of focus
If you haven’t yet, check out the first part of the conversation here.
And if you’re reading and watching this, you might also be interested in our recent conversation with Barry Leffew, Adobe’s vice president of Public Sector Sales. You’ll find parts one and two here and here.
To keep up on the latest with Adobe in government, be sure to follow us on Twitter @AdobeGov.
We recently sat down with Michael Murtha, an Adobe Department of Defense Solutions Engineer, to get his perspective on his area of expertise in the public sector. Mike’s work includes supporting the Defense Information Systems Agency’s Defense Connect Online solution, which is based on Adobe Connect.
This is the first segment of a two-part interview. In today’s video, Mike discusses:
0:05 – His current role and background
0:28 – A typical day
1:03 – Key market trends in his area of focus
3:05 – The role and importance of customer experience
In part two, which we’ll post in the next couple days, Mike covers:
An overview of Defense Connect Online
The breadth of offering with Adobe Connect
What the future holds in Mike’s market area of focus
Keep your eyes on this space for the second part of the conversation, or follow us on Twitter to be sure you catch it.
For the Bainbridge Island Police Department, Adobe Connect has become an integral part of the department’s ability to conduct live and on-demand meetings to communicate sensitive information and respond faster to emergency incidents.
According to Detective Trevor Ziemba, Bainbridge Island officers and law enforcement partners can collaborate instantly with Adobe Connect, further enhancing public safety. Ziemba and the other detectives appreciate the fact that Adobe Connect requires little to no training and can be used easily and reliably across diverse teams. This means officers and law enforcement partners can start collaborating right away to get to the bottom of cases and quickly resolve critical incidents.
With Adobe Connect, Bainbridge Island Police Department and its safety partners are collaborating in real time. Many of the officers also have individual, persistent meeting rooms, so they can engage their peers and partners when and where they need to. To learn more about how Adobe Connect has transformed the way law enforcement officials help keep the community safe, see the full story here.
Sergeant Sean Holtz of the Training Bureau at Miami-Dade Police Department (MDPD) recently talked about the department’s decision to use Adobe Connect to provide officers with simple, dependable access to rich, interactive online training courses. Holtz says, “The Adobe solution provides an intuitive, convenient platform for us to create and deliver vital training to officers in every area of our department, regardless of location.”
Holtz likes how Adobe Connect enables MDPD to determine whether or not information is sticking with officers by testing their comprehension and retention. MDPD can easily add or modify the existing content to make it more effective to train officers.
Our colleagues on the Adobe Connect team announced today that they’ve released a new XMPP multi-user chat pod for Adobe Connect 8 meetings.
This is a new meeting extension that lets Adobe Connect users participate in multi-user XMPP-based chat sessions – chatting directly with users participating in the chat using other tools like Jabber or Adium. This extends the collaborative possibilities of Adobe Connect into existing presence and IM systems, allowing text chats to integrate with, and escalate into, the richer Adobe Connect meeting environment.
There’s more detail available on the Adobe Connect blog, and you can download the extension directly from the Adobe Exchange here.
You can keep up-to-date on everything Adobe Connect by following our colleagues @AdobeConnect.
Hi – Bryan Muntzer here. I’m manager of Adobe solutions at Emergent, an Adobe partner. We’re a Public Sector IT Solutions Provider, with over 75 years of experience providing government customers with solutions to enhance their IT infrastructure. For the last four years, the Emergent – Adobe team has spent the majority of its time helping customers improve the way they collaborate – by demonstrating to them the capabilities and benefits of Adobe Connect.
Because the government world is unique in so many ways (when compared to the private sector), we decided to start a users group for individuals in government agencies using Adobe Connect today (and we know there are a lot of you out there…).
The Public Sector Adobe Connect Users Group was created so folks at government agencies can continue to collaborate, and discuss best practices—and any issues—around using Adobe Connect in a complex IT environment. Whether its dealing with Section 508 compliance, certification and accreditation, best practices around contracts and procurement, or any number of other creative use cases – this Users Group will allow you to stay current on what’s new with Adobe Connect, but importantly also discuss how you and your peers are using the solution today.
The Users Group features information about upcoming events, active discussions among members, and a variety of related resources. We encourage you to check out the site, become a member, and start engaging with your peers and us. We look forward to see and “talking” with you there.
Shortly ago today, Adobe announced Adobe Connect 8, the latest version of the company’s web conferencing solution for enterprise and government. We sat down with Peter Ryce, evangelist for the product, to get his perspective on the new release and how Adobe Connect is used by government agencies.
0:02 – Peter’s responsibilities and background
0:40 – Adobe Connect 8: what drove development; some of the new capabilities
2:20 – Adobe Connect in Government, including how agencies use it today
You can follow the Adobe Connect team on twitter @AdobeConnect and check out their blog here.