Monthly Archives: June 2011

Standing in the shoes of our customers

 Posted on June 29, 2011

“This call may be monitored for quality purposes” is a standard statement we all hear whenever we call a technical support or customer service line. Do you ever wonder if anyone listens to those calls? Well, at Adobe, we do. Our Customer Care team takes every interaction seriously and ensures that the entire organization is accountable for living up to Adobe’s brand promise. The team has truly taken “customer immersion” to a whole other level. Today, I had the opportunity to tour our “Customer Listening Post” (picture command central) and … Read more >

Adobe Core Values
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Adobe Boomerangs

 Posted on June 22, 2011

In most companies, employees come and go. But at Adobe, many employees come and go — and then come back. In fact, more than 200 current employees are boomerangs — employees who once decided to leave the company and then returned. Whether it’s because of the culture, the people, the technology, or all three, these boomerangs say they quickly reached the same conclusion: Adobe is a company they just couldn’t quit.

Adobe Boomerangs - Pooja & Jim
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Adobe Canada

 Posted on June 15, 2011

Conveniently located in the heart of Ottawa’s Little Italy on Preston Street, Adobe’s Canadian office is home to a close knit team of approximately 350 employees. Our team here focuses on product development, technical services, customer support, consulting, and operations. Being only blocks from Rideau Canal — a UNESCO World Heritage site — and Dow’s Lake, our employees certainly take advantage of the many recreational activities the area has to offer, including running and rollerblading along the canal in the summer and skating in the winter. Inside the building complex, … Read more >

Adobe Core Values
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What’s your personal brand?

 Posted on June 8, 2011

Every one of us personifies a brand i.e. the values and perceptions associated with us as individuals. Just like how we automatically think of safety and Volvo; the perfect cup of coffee anywhere in the world and Starbucks; or sportsmanship with Nike, we carry our personal brands on our shoulders. It’s our reputation. It’s what we are known for. Last week, we spent some time discussing the importance of creating a personal brand with John Travis, VP of Brand Marketing, who lives and breathes brand on a daily basis, and … Read more >

John (left) & Jeff (right) on Personal Branding
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Artists at Adobe

 Posted on June 1, 2011

Talk about talent at Adobe. Take a look at some these amazing art submissions by our global employees at the recent Inaugural Tech Summit Art Show. 104 pieces of art in three categories–photography, digital media and traditional media–were on display. As you can see, creativity rules at Adobe. View all art submissions: Tech Summit Art Show Congratulations to our winners: • Andrew M., IT Service Manager (Ontario, Canada) – “Through the Bamboo” in Digital Media • Paul G., Principal Computer Scientist (California, USA) – “La Boqueria – Barcelona” in Traditional … Read more >

Blue Eyed Girl
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